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3.9 out of 5 stars.
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United Kingdom2,477 reviews

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3.7Work-life balance

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All for the gram, not for how practical it is to make even during busy periods such as Christmas or summer. Typically won't be fully staffed or have part timers that won't care enough so anyone working full time carries slack.
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Awful place

Worst experience I and any of my colleagues have ever had management will leave u struggling and then complain there busy , only thing good about the job was the customers no matter how much u done or how hard u tried something was always wrong do not go for this job it’ll tear u down from the inside out not one person who’s left has a good thing to say. I’ve watched staff bully staff and the manager do nothing even when all efforts were exhausted by everyone else they wouldn’t step in


1 free drink a day


Management, no work life balance working 6 days a week
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Insights into Starbucks

Based on 1,041 survey responses
What people like
  • Clear sense of purpose
  • Feeling of personal appreciation
  • Supportive environment
Areas for improvement
  • Sense of belonging
  • Energising work tasks
  • Trust in colleagues

Fun & fast paced

I loved the fast paced environment , learning new drinks & staff were mostly friendly. Great friendships made working here. One of the negatives is the ‘tips’ at Christmas are a joke.
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Great workforce, its the team that make it fun. Fast paced environment and keeps you busy. If you enjoy a fast paced environment then this is the role for you.
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Great place to work, fabulous management, over all great, loved it, training is first class, I only worked a month but will take wot I learned with me
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Work part time at the maximum

Typical day is you get 30 minutes to get in and set up. That’s the pastry case, furniture turning bars on etc. the supervisor sets up tills in the office. Most morning there are customers pressing their noses against the glass for the store to open and not much is ready to go at that point. Sometimes a steady morning sometimes busy. Depending on the supervisor sometimes you could be left to run the store alone whilst they sit in the office doing paper work and orders. I’d work part time at a minimum. I’ve never met a colleague who didn’t completely deteriorate working there.


Free drinks


Long hours, unsociable hours, minimum staff, minimal amount of machines to serve the demand
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Fun good mates

Good place fun co workers If I wanted to work extra hours I could Management can be bad and some people can be unorganised overall fun jobs esp id you get good co workers
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Never boring

Love working here! Fun atmosphere, great staff. Would really recommend working at Starbucks. Some customers can be tough buts all worth it in the end
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Terrible company

Overworked staff Unfair environment Managers think they can control how many shifts they give to you only if they like you Mean management team I wouldn’t recommend working here
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Friendly and relaxing interview giving personal appreciation. The interview took place as if a normal conversation on a normal day. Great communication from the staff.
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the worst place to work

What is the best part of working at the company?the one free drink on shift that is aloud What is the most stressful part about working at the company?how busy it gets out of no where and not knowing what to doWhat is the work environment and culture like at the company?the environment is not very nice staff talking about staffWhat is a typical day like for you at the company?with having no training there is a lot of standing around
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Good place to work

Great place to build up customer service skills. A great bridge between College and University with some apprenticeships available to undertake. Great staff.
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Can be fun but mostly very stressful depending on where store is located

Fast paced with unrealistic expectations if you love coffee and want to learn more the coffee master course is fun but the pressure can be high especially on the managers which can trickle down to the team
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Good fun

great job for students however cliquey staff members and immature management, not supportive of any issues and very manipulative in terms of hours and forcing u to do more than contracted
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Fun job

Fun job and on your feet often. Management is good, great job for a youngster or student. Get to speak to people all day and a free drink on shift too
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Great security, poor for mostly everything else

Typical day could start at 7am and leave at 3:30pm or start at 2pm and leave at 10:30. Mainly different shifts for baristas. I’ve learned customer service experience, realising who’s entitled and who’s genuine. Management is poor, head office come up with these “great ideas” when in practice can make our lives difficult, expect way too much for such little pay. Workplace can be great but can also be toxic, depending on how you fit in depends on how you get on. Hardest part would be dealing with customers who think the job will be done in 2 seconds. Enjoyable part is the customers who are regulars and you hear about their lives and they remember your details.


Free drinks, free food for supervisors


Pay, benefits, poor bonus, no help, no health care help
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Best place to work

Learnt about coffee, different beans they sell and use. Got on with everyone we was like a family, went out for meals with bonus money. free drinks and food on shift, free health support. Made friends with regular customers. Loved working there! loved the hours, my manager always supported me, if i was full time and then went part time for university, she always helped me get the best hours.


great hours, friendly collegues & customers


nothing i loved it
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Productive and fun

You learn many things from being a barista and get to engage with customers from different work aspects sharing their plans and days. Management was amazing
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Fun place

Loved every second of it but the wage was low and l got a better offer from a different place but overall a good job for teens looking for experince and money
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Horrible company to work for

Internal hierarchy and power trips from supervisors and managers is a running issue within most stores. Supervisors won’t even complete the bare minimum of their job whilst continuously pressurising baristas to juggle 4 jobs at once at a fast pace with no support. Working at Starbucks is almost the equivalent to being back at high school, as your co-workers (mainly supervisors) will be grown adults belittling, demanding and bullying individuals much younger and thriving off it. Management does absolutely nothing about your concerns, and couldn’t care less if your overworked and are made to feel like nothing other than a machine. The tasks that you have to complete followed by more unusual tasks that your signed from lazy supervisors and management is NOT worth the pay whatsoever, as there is other places that will pay you more and not have ridiculous expectations on a continuous basis. People thrive hearing the name “Starbucks” but it’s nothing other than unhealthy, sugary, overpriced food and drinks, and a horrible place to work for.
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very productive and fun workplace

I personally have been loving working here, our team is super friendly and management is so understanding and respectful always of the employees. Times can be stressful but it is a fun job alongside
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Overall rating

Based on 62,098 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.7 out of 5 stars for Salary/Benefits
3.5 out of 5 stars for Job security/advancement
3.4 out of 5 stars for Management
3.8 out of 5 stars for Culture

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