stuart
3.0 out of 5 stars.
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stuart Careers and Employment

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    Rating overview

    Rating is calculated based on 28 reviews and is evolving.

    4.5020173.3020181.4320191.752020

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    Work-life balance

    Reviews

    Courier in London, Greater London
    on 23 January 2020
    Good for fun
    It’s nice if you want to have a ride around london :-) you get to see places you’ve never seen before. As for the jobs, it’s been around 1-2 jobs per hour so far, depending on your area.
    Courier in Brighton, East Sussex
    on 12 November 2020
    Management are complete coonts
    Absolute rubbish customer service, clients let down, no back up company cover ups everyday of the week. Expected to lie and say it will arrive when you know its going in the bin lol
    Courier in London, Greater London
    on 29 October 2020
    Poor management, account terminated without warning. Worst delivery company with a attractive face...
    So, I was working with them for 3 weeks until my account was terminated.Onbording process took around 4 weeks, everything went smoothie and support always was friendly (it's there job anyway).Paying wise is not so bad (min 4 pound per drop or 9 pounds per hour), but, they are not having a lot of orders and long distances ride also not giving a lot of profit to you (I was a cycler there). But I was alright with that and happy to work, 'cause cycling is my big passionate and I'm really very oriented on customer service.So, I was dealing good with "-" in that company, but yesterday I received e-mail which said that my account is terminated, 'cause I was blocking GPS location, and they positionated that like a fraud actions...!!!!What a bullsh**!!! I can say that I was using other apps like cittymaper of googlemaps while running Stuart app and maybe that's why last app couldn't recognize my location. But terminate account without any of warnings that's I found stupid. I'm not recomend this company! They must change filosophy in relation to there emploees or shut down themselves!You can't be sure in your next day there. Worst company ever I worked.
    Bicycle Courier in Liverpool, Merseyside
    on 9 June 2020
    No Jobs!
    Complete waste of time. Have spent a total of 6 hours logged on the app, within the zone and in that time I’ve had 1 job, yes 1 single job!! So in 6 hours I’ve earned a total of £4. You have to pay £35 out of your earnings to pay for the bag! They say if you “book on to a shift” in advance then you will receive a guaranteed hourly rate, which is good... however... try getting a slot!!! The schedule is released on a Friday and literally within seconds every single slot has gone, waste of time!!
    Cycle courier in Newcastle upon Tyne, Tyne and Wear
    on 20 December 2019
    Newcastle
    Worked for stuart for over 2 year company's are supposed to improve over time stuart has got worse they have a support team that blackmail you for your minimum guarantee for instance I feel more comfortable working Newcastle and they try sending you out of your chosen zone and they extremely under pay you for leaving your zone some trips end up being 8 mile long and you make £4 absolute slave drivers of a company, management are useless
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    Interview insights

    Insights from 10 Indeed users who have interviewed with stuart within the last 5 years.

    Unfavourable experience
    Interview is easy
    Process takes more than one month

    Interview questions

    Why do you want to work for us? Have you tried other platforms? What was wrong with them? How did you hear about us? Have you had experience cycling on the busy London roads?

    Shared on 7 November 2017
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