Subway Employee Reviews for Supervisor
United Kingdom74 reviews
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it heavily depends on where you are located, because every manager works their store differently. Some places are extremely stressful, overworking and underpaying, whereas others are quite fair and enjoyable. It's pretty much a coinflip. Good luck
Overall a good team of staff but overworked as normally only 2 on shift to do everything. Must be willing to work hard. Overall public are generally easy to deal with and can be a rewarding job if you get everything prepped and are fully prepared for your day to run smoothly. Not being a big shop you can also be held accountable if you waste too much and if the till is short it can all come out of your wage. I don't agree with this as your not the only person on till at any given time so you basically could be paying for others mistakes same as with waste as for example if someone made too much bread and then you take over and waste it for being stale you can end up paying for it.
Good boss and management, decent staff
Short staffed for busy periods, a lot of work for generally 2 people on shift.
Management sucks and company headquarters do not care about you. Local shops run by incapable managers who are either related to the boss or someone else who knows the boss.. subway is just bad! And company's policy to not pay you for breaks even though you don't get all of them.....I just have no words.
The job isn't a difficult one, especially as I have worked in subway previously. Being supervisor was a new challenge so having to delegate tasks as well as fulfilling my own tasks. As this specific subway is based in a service station it is quite a distance to travel to.
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The job itself is tiring but not difficult once you've been doing it for a little while. However, the turnover rate is extremely high which puts a lot of pressure on employees who have been there for more than a couple of months, as you're likely one of the most senior people there, management aside. So you're strongarmed into taking on more responsibility with an insultingly small pay raise (0.15 per hour extra). These additional responsibilities sometimes mean being expected to work additional hours that you aren't paid for. Management aren't very competent and have no issue with saying/doing anything to make their own lives easier, even if it means outright lying to employees and customers. In some cases these have been blatantly illegal lies/manipulations of employees, that rely on people being ignorant of their rights, or simply being too spineless to stand up for themselves. Health and safety procedures are treated as recommendations, to be ignored daily. Food is improperly stored, handled and prepared. A surprise health inspection would shut the place down, without a doubt.
Illegal practices, high turnover rate, employees are exploited, poor to nonexistent food safety practices.
You get what you expect when working in a fast pace and hard working job in food and beverage. Customers can be difficult and so can your colleagues but at the end of the day it’s a job- quite well paid! Better then minimum wage!!! It’s a fun but stressful job as supervisor and assistant manager! Manageable and easy to work your way up. Overall a good job to have!
Working at subway was a lovely challenging job, each day was different as we got new customers alongside are regular customers. The staff i worked with wear kind and cared about the business and would make sure all jobs wear done before the next shift had started.
Well i am a food lover person and i been working for them for 1 year now ..Its fun there but when staff dont show up or when its very super busy then uts a little stressful but at the end of shift ITS STILL FUN
Free food drinks
Salary should be 9£ atleast
Worked here for almost three years, they're quick enough to get you up to supervisor but beyond that they're never willing to get anyone higher up the ladder, they just want supervisors trained to do a managers job so they can get the blame for everything and not get paid for it. 'Competitive salary' is a complete lie, was the top supervisor for two years, even running the store at one point and I never earned more than 7.53 an hour because of my age. So I was training new staff that were earning more than me simply because of their age. This place will work you dry, criticise you at every opportunity, never give you any praise and completely expect you to be able to drop anything to help them. Example I got reprimanded for leaving early one shift because my mum was in hospital. They constantly lie to you at every level so much that they lose track of what lies they've promised people. I have witnessed people being promised promotions and management laughing about it as soon as they can. Like everyone's said, the only good thing is you get a 6 inch sub for your lunch but that much is missing from stores, they always suspect you of stealing so basically watch what you make anyway and to be honest, since working there I wouldn't eat at another one unless I knew the people that worked there and knew they were following proper guidelines because you can't trust management to follow up on that at all. The worst thing about this place is how unfair the pay is in that your wage is based solely on your age. Worked with new staff earning 7.83 whereas us supervisors are only earning 7.53 - more...
6 inch sub for lunch
Made to feel small when asking for a holiday which you are entitled to. Get an extra 10p per hour for superviser role and expected to open shop, deal with banking, Rotas, ordering etc. Not worth the extra 10p.
Although working at Subway was productive and helped build my experience in retail and customer service it was not a fun environment as fellow colleagues would leave and it left many of us working on our own during busy times (lunch time).