Sunglass Hut
Work wellbeing score is 64 out of 100
3.8 out of 5 stars.
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Sunglass Hut Employee Reviews

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United Kingdom44 reviews

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3.7Work-life balance

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Great commission as long as you focus on selling

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Great commission scheme for staff however sometimes targets can be unrealistic other times they are great. Difficult to be top sales person to get good commission as well as complete management tasks. Not always transparent with salaries can get Great lay if you ask for it and have other managers on your side
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Great place to work

Working at Sunglass Hut I’m Gatwick Airport in 2022 to 2023 was great. The managers were good and the staff actually cared about their employees whether they were higher or lower end staff. Quite good pay however even though hours are flexible they can still get quite long as well but overall I felt good working for this company.


Good pay, caring staff all round and flexible hours


Hours can get long
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Insights into Sunglass Hut

Based on 14 survey responses
What people like
  • Feeling of personal appreciation
  • Ability to meet personal goals
  • Support from manager
Areas for improvement
  • Sense of belonging
  • Overall satisfaction
  • General feeling of work happiness

Fun place

Sunglass Hut is fun to work at as staff are nice and people are nice normaly and pay is great. Some people can be bad but as long as you are nice then it will be ok.


Good pay


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Great Place to work

Enjoyed my time working at Sunglass Hut. Clear communication and feedback from the manager. Lots of training available if needed. There was flexibility also in terms of work days.


Good training, fun team, clear communication


Long hours, rude customers, KPI’s
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Could be fun

Could be a fun place to work, in summer it was definitely better because of how busy it was and in winter it was so so slow that you’d wanna pull your hair out. But you might like that. There’s issues like management and the thefts that we always get blamed for but all in all it was okay .
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Fast Paced

Hours depends on your location. Some stores have later opening hours due to being in a shopping centres.All training provided on job. Sometimes can be very stressful due to being short staffed during busy periods and serving customers while looking out for thefts.


Free Glasses


Erratic Hours
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Great Team and Fun Environment

Working at Sunglass Hut Reading, I had the best summer of my life. In terms of having schedules done and having days off, making sure the days I couldn’t do I had holiday… everything was perfect. The pay is fair and the team are amazing.
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Rude managers

Have one weekend I’ll they’ll talk about you behind your back for the rest of time and they are very rude to customers and staff as well it is also terrible pay for the work you do
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Great company to work for

Good company, ok pay- overall good experience.Can be competitive if you don't hit your sales targets but this drives you on and you get paid bonus so not so bad!


Good training


Very competitive
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New start

I'm a new start in the sunglass hut and I have only been there since the 12th is december. Everyone I work with is lovely, and my manger is very supportive and helpful, overall so far I am really liking this job


Friendly, supportive, nice environment


None that I can think of right now
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Was the best time of my working career, great work/life balance, all level of staff, managers, area managers were down to earth and friendly

Good salary, good commission, overall a great company to work for. Ceo to area managers all very friendly and down to earth. Great opportunities to meet vendors and get knowledge of there products. This was the best time in my working career, would never of left but needed to relocate to a different city and the store that was there was already managed. Would go back in a heart beat!




Sometimes have to work on your own
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Great company and competitive

Lovely place to work, first job I ever had when I was young. Great place to learn new ways into the sales environment.. I was given great training which made me much more confident in myself as a young employee.


Great working hours
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Fun workplace

During the summer its very fun, fast pace but during the winter very slow. daily duties are serving customers if its quiet you would continue your product knowledge training an online website or cleaning.
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Would only work in Cheltenham branch

I worked in the Cheltenham branch and honestly would not have stayed there for as long as I did if not for the amazing family I had in this store. The company say they have great incentives but honestly there were only 2 running in the year that I worked there. One which they have over Christmas, you don’t even start getting prizes until the summer. Individual store runnings are fab but as a company, not amazing.
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Can be a fun workplace

It can be really good fun, and if you are lucky enough to have a good team, the day should pass quickly! Have learnt a lot about style combined with customers' taste and expectations.
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Colleagues are nice

but the management of the company can be improved. I never got properly trained. I was hired in a rush because other staffs wanna take their holidays.
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Best experience

This job has taught me many things and given me all the experience required in order to be able to work in any retail store out there. I have done things such as cashing up, making sure stock is leveled, closing and opening the store but most importantly carrying outstanding customer service as well as striving for better, even if I feel I'm at my best.
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Fun job

occasionally strict management, but sometimes really lovely. its a fun job if you get on with everyone - you've got to be sociable. Pay is rubbish but you do get commission which can work out well if you work in the mornings. expect to be tired all the time. sometimes lenient if you ask to switch shifts and work certain times but only in advance. overall, can be fun.




rubbish hours, rubbish pay.
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mucho estres

una empresa muy estresante donde el conseguir los objetivos es lo unico importante.
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fun workplace

love the experience that every single customer feels when in store. worked as part of a family in an amazing team, loved the training that they provided me!
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The main issue is the lack of organisation from management, being understaffed and the hours due to being an airport. there is no typical day as each day.
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Overall rating

Based on 2,248 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.3 out of 5 stars for Job security/advancement
3.5 out of 5 stars for Management
3.8 out of 5 stars for Culture

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