Sunglass Hut Employee Reviews

Great commission scheme for staff however sometimes targets can be unrealistic other times they are great. Difficult to be top sales person to get good commission as well as complete management tasks. Not always transparent with salaries can get Great lay if you ask for it and have other managers on your side

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Great place to work

Sales Associate (Former Employee) - Gatwick Airport - North Terminal - 18 May 2023

Working at Sunglass Hut I’m Gatwick Airport in 2022 to 2023 was great. The managers were good and the staff actually cared about their employees whether they were higher or lower end staff. Quite good pay however even though hours are flexible they can still get quite long as well but overall I felt good working for this company.

Pros

Good pay, caring staff all round and flexible hours

Cons

Hours can get long

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Insights into Sunglass Hut

Based on 14 survey responses

What people like

Feeling of personal appreciation
Ability to meet personal goals
Support from manager

Areas for improvement

Sense of belonging
Overall satisfaction
General feeling of work happiness

Fun place

Customer Service Assistant (Former Employee) - Gatwick - 18 May 2023

Sunglass Hut is fun to work at as staff are nice and people are nice normaly and pay is great. Some people can be bad but as long as you are nice then it will be ok.

Pros

Good pay

Cons

People

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Great Place to work

Customer Assistant (Former Employee) - Leeds City Centre, West Yorkshire - 6 April 2023

Enjoyed my time working at Sunglass Hut. Clear communication and feedback from the manager. Lots of training available if needed. There was flexibility also in terms of work days.

Pros

Good training, fun team, clear communication

Cons

Long hours, rude customers, KPI’s

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Could be fun

Sales Assistant (Former Employee) - Kingston upon Thames, Greater London - 25 March 2023

Could be a fun place to work, in summer it was definitely better because of how busy it was and in winter it was so so slow that you’d wanna pull your hair out. But you might like that. There’s issues like management and the thefts that we always get blamed for but all in all it was okay .

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Fast Paced

Sales Associate (Current Employee) - United Kingdom - 29 December 2022

Hours depends on your location. Some stores have later opening hours due to being in a shopping centres.All training provided on job. Sometimes can be very stressful due to being short staffed during busy periods and serving customers while looking out for thefts.

Pros

Free Glasses

Cons

Erratic Hours

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Great Team and Fun Environment

Sales Assistant (Former Employee) - Reading, Berkshire - 3 November 2022

Working at Sunglass Hut Reading, I had the best summer of my life. In terms of having schedules done and having days off, making sure the days I couldn’t do I had holiday… everything was perfect. The pay is fair and the team are amazing.

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Rude managers

Sales Assistant (Former Employee) - Braintree, Essex - 22 September 2022

Have one weekend I’ll they’ll talk about you behind your back for the rest of time and they are very rude to customers and staff as well it is also terrible pay for the work you do

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Great company to work for

Sales Assistant (Former Employee) - Milton Keynes, Buckinghamshire - 15 January 2022

Good company, ok pay- overall good experience.Can be competitive if you don't hit your sales targets but this drives you on and you get paid bonus so not so bad!

Pros

Good training

Cons

Very competitive

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New start

Sales Assistant (Current Employee) - Livingston - 9 January 2022

I'm a new start in the sunglass hut and I have only been there since the 12th is december. Everyone I work with is lovely, and my manger is very supportive and helpful, overall so far I am really liking this job

Pros

Friendly, supportive, nice environment

Cons

None that I can think of right now

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Jobs at Sunglass Hut

See more jobs

Supervisor - Sunglass Hut (Birmingham Bullring)

Birmingham

1 day ago

Sales Associate - Sunglass Hut (Birmingham Airport)

Birmingham International Airport

1 day ago

Sales Associate - Sunglass Hut (Oracle Reading)

Reading

30+ days ago

Sales Associate - Sunglass Hut (East Midlands)

South Normanton

15 days ago

Sales Associate - Oakley (New store - Carnaby)

London

30+ days ago

Was the best time of my working career, great work/life balance, all level of staff, managers, area managers were down to earth and friendly

Multi store manager (Former Employee) - Dublin and glasgow - 3 January 2021

Good salary, good commission, overall a great company to work for. Ceo to area managers all very friendly and down to earth. Great opportunities to meet vendors and get knowledge of there products. This was the best time in my working career, would never of left but needed to relocate to a different city and the store that was there was already managed. Would go back in a heart beat!

Pros

Commision

Cons

Sometimes have to work on your own

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Great company and competitive

Customer Assistant (Former Employee) - Wimbledon, Greater London - 30 July 2020

Lovely place to work, first job I ever had when I was young. Great place to learn new ways into the sales environment.. I was given great training which made me much more confident in myself as a young employee.

Pros

Great working hours

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Fun workplace

Supervisor (Former Employee) - London - 18 February 2020

During the summer its very fun, fast pace but during the winter very slow. daily duties are serving customers if its quiet you would continue your product knowledge training an online website or cleaning.

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Would only work in Cheltenham branch

Sales Associate (Former Employee) - Cheltenham - 23 October 2019

I worked in the Cheltenham branch and honestly would not have stayed there for as long as I did if not for the amazing family I had in this store. The company say they have great incentives but honestly there were only 2 running in the year that I worked there. One which they have over Christmas, you don’t even start getting prizes until the summer. Individual store runnings are fab but as a company, not amazing.

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Can be a fun workplace

Supervisor (Current Employee) - Southampton - 15 August 2019

It can be really good fun, and if you are lucky enough to have a good team, the day should pass quickly! Have learnt a lot about style combined with customers' taste and expectations.

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Colleagues are nice

Sales Assistant (Former Employee) - London, Greater London - 10 August 2019

but the management of the company can be improved. I never got properly trained. I was hired in a rush because other staffs wanna take their holidays.

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Best experience

Senior Sales Advisor (Current Employee) - Heathrow, Greater London - 14 May 2019

This job has taught me many things and given me all the experience required in order to be able to work in any retail store out there. I have done things such as cashing up, making sure stock is leveled, closing and opening the store but most importantly carrying outstanding customer service as well as striving for better, even if I feel I'm at my best.

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Fun job

Sales Associate (Former Employee) - Gatwick Airport Station, West Sussex - 14 April 2019

occasionally strict management, but sometimes really lovely. its a fun job if you get on with everyone - you've got to be sociable. Pay is rubbish but you do get commission which can work out well if you work in the mornings. expect to be tired all the time. sometimes lenient if you ask to switch shifts and work certain times but only in advance. overall, can be fun.

Pros

commission

Cons

rubbish hours, rubbish pay.

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mucho estres

Supervisora de Operaciones (Former Employee) - londres - 1 November 2018

una empresa muy estresante donde el conseguir los objetivos es lo unico importante.

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fun workplace

SALES SUPERVISOR (Former Employee) - London - 27 March 2018

love the experience that every single customer feels when in store. worked as part of a family in an amazing team, loved the training that they provided me!

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Mediocre

Customer associate (Current Employee) - Luton - 22 February 2018

The main issue is the lack of organisation from management, being understaffed and the hours due to being an airport. there is no typical day as each day.

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