Sureserve Group
3.2 out of 5 stars.
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Sureserve Group Reviews: Working at Sureserve Group

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United Kingdom14 reviews

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3.2Work-life balance

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Stable and secure

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A busy office with overall good spirit. On the job training. Plenty of overtime available. Approachable management. Not really much space to progress unless you have a qualified trade
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Productive and a good company to work for

Working for SureServe Group has provided me with new skills and knowledge in the admin sector. After being here a year I have learnt a lot, and I enjoy coming to work everyday to be there for the public and engineers. I feel I am apart of a hardworking and productive team. Help is always given when needed. Everyday there is something new and new challenges to face . There is always a good atmosphere in the office and it is a enjoyable place to work.
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Insights into Sureserve Group

Based on 5 survey responses
Areas for improvement
  • Fair pay for job
  • Ability to meet personal goals
  • Energising work tasks

Great company

Good company ,would recommend to anyone best job I've had ,Good Pay ,you can double your wages if you do OOHs,Put through various training, commercial and unvented ,
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Please read

Worst Company I have worked for. If you enjoy stress and want to obtain Mental Health themApply for the Job. Overall as Engineer who currently works for K&T. My Experience as a Engineer is Shocking. I have been treated unfairly and have been over pressurised with mountain of workload. If you finish your jobs by 3:30 or 4pm you will be added more jobs to complete. Management are poor. Your Technically Just a Number for the Firm. If you like stress and mental health problems please stay away from this Company as they don’t care for the Engineers and the Administration Team.
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Forward Thinking and Inclusive

A forward thinking and collaborative and inclusive approach to work plans and processes. Continually striving to improve relationships with clients, maintain good business focus and employee satisfaction.


Great people and team work


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Positive friendly business

Great place to work, successful company, with good structure, secure and friendly team. I really like the business culture and you definitely get out what you put in!
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Worse job I have ever had

Worse job I have ever had in over twenty years in gas industry .Pay is barely above minimum wage , impossible amount of work to get through in a day .Management do not care less about anything you bring to them , you are just a number , they just want more and more work from you everyday .Even after working 14 hour days on call out , they complain you could have done more . And will try to bully you to do even more hours , even if it affects your mental and physical health Complete disregard for health and safety at work No benefits , no incentives , no overtime payments , the list goes on Avoid working for this company
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Ran by monkeys not worth working for, too bigger work load. Poor at paying wages have too fill out time sheets which has to be done every day and the apps are shocking worst ever seen.
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Great culture

Lovely family friendly business with family roots. Real focus on celebrating successes and progression, but with a laid back approach offering flexibility and friendliness.


Work pattern flexibility


Lots of work to do
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Definitely avoid

Probably the worst job I have ever had,No structure whatsoever inside the office, managers expect the world from you and are strongly criticised if tasks are not met. Poor management. Minimum wage.The office is full of snakes and trouble causers.Definitely avoid.




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Pressurised to complete all that’s given to you pressure mounts as job goes on Management none only interested in job completion Given van but no materials expected to pick own materials but everything has to be individually booked to jobs and paperwork from wholesalers was as long as wholesalers shop and had writers cramp and boredom after 3Hrs WhenI left found that 30had left before me
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Good company to work for

Worked and subbed for company. Good security and all round good company to work for. Well organized and never have a boring day. Great management team also
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Work from Home

Writing tenders about Lifts. Hardest part of the role was obtaining information required. Most enjoyable part was the successful outcome of a tender.


Work from Home


Difficult to obtain required information for completing tenders
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very busy place to work, non stop work load, generally good atmosphere in the office and everyone is nice/ mostly professional. new challenges daily.
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Overall rating

Based on 14 reviews

Ratings by category

3.2 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Salary/Benefits
3.0 out of 5 stars for Job security/advancement
3.1 out of 5 stars for Management
3.1 out of 5 stars for Culture

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