Worked in Patient Experience mainly handling inbound calls. Due to an ill thought out publicity campaign, the service number had been publicised to the wrong client group, so about 75% of calls had to be re directed elsewhere. The other 25% could be complicated to handle but help was generally available for this The management were really good and encouraging. The majority of colleagues were also wonderful, inspirational people to work with. Good career progression opportunities. Just as well as the lower band pays in the NHS are pretty abysmal!

Pros

Good working culture & progression opportunities

Cons

Poor database organisation and sometimes quite traumatic calls.

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Productive with a friendly atmosphere workplace

NHS Specialty Doctor in Child Health & Neurodisability (Former Employee) - Chailey Clinical Services - 1 November 2022

A workplace with knowledgeable and enthusiastic MDT offering many options to progress your education, professional skills and career development.The IT department team and HR department were very supportive throughout my employment .

Pros

Free car parks, study budget and leave

Cons

none

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Insights into Sussex Community NHS Foundation Trust

Based on 9 survey responses

What people like

Inclusive work environment
Ability to learn new things
Time and location flexibility

Areas for improvement

Overall satisfaction

Wonderful

Staff Nurse (Current Employee) - Brighton, East Sussex - 30 June 2022

Wonderful people to work for and always there to help you with any problems you have. Very patient focused. Worked on covid vax and felt part of history.

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Extraordinarily stressful

HCA (Former Employee) - Brighton - 14 June 2021

I left a couple of years ago and would never go back. Whilst it started as a fantastic job with great nurse managers in 2013, in a fairly short space of time it became a stressful nightmare with very poor decisions made by multiple layers of dysfunctional management. Very poor communication between higher level management and frontline staff. One redeeming feature were my wonderful non-managerial colleagues; dedicated, professional and genuinely caring people who gradually all left to work elsewhere because they honestly deserved better.

Pros

Wonderful non-managerial staff

Cons

Managerial staff

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Fast paced interesting stressful

Community Nurse (Former Employee) - Bognor Regis - 29 December 2020

Job changes everyday. Very fast paced and interesting. Never enough time to manage your case list properly so can be stressful. Staff are friendly but don’t have enough time to give much support

Pros

Free uniforms nhs benefits

Cons

Never enough time to see all your patients, stressful, constant IT problems

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Busy but supportive

Community Nurse (Current Employee) - Hove, East Sussex - 25 August 2020

Busy workplace and a full day of home visits. Great sense of team working and supportive management. Lots of opportunity for career progression if wanted.

Pros

Supportive management, career progression

Cons

Very busy, frequent IT problems

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Worst job I have ever had.

Administration Assistant Time to talk (Former Employee) - Horsham, West Sussex - 3 June 2020

At my interview I was told I would receive training for this job before I started in the office , I received no training I picked it up as I went along from other members of staff. Also was advertised as administration assistant, and the job was answering the phone all day . People were self referring and some calls were very challenging. There was very little support from managers, a lot of criticism and I felt bullied. Seeing as this was a mental health service they should have thought more about their staff. I felt totally stressed in this job, and could not wait to leave.

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Its ok to work for SCFT

Community Staff Nurse (Current Employee) - Crawley, West Sussex - 25 April 2020

Work place culture is fair Management 50% is good ,the other 50% is low The hardest part of job when working at low capacity without adequate coverage The most enjoyable part of the job is when a request is given a positive response Trousers part of the uniform ,would require better quality that can be worn in winter time, especially for the Twilight & Overnight Services team, current trousers ordered are too thin (poor quality) The overall support is ok and would need individual to be assertive with her/his opinions Understand the explicit & hidden culture and use wisely both Have the knowledge of understanding how to use Pulse for support on wellbeing and access courses

Pros

Twilight its only 5hrs shift, no break included

Cons

5 hours is appropriate

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good

Referrals Administrator (Current Employee) - Sussex - 4 March 2020

good company to work for.relaxed and easy going culture.no real opportunities for progression here.3very restricted in job role and salary does not reflect cost of living

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I wouldn't recommend this place to my worst enemy

Trainer (Former Employee) - Brighton, East Sussex - 15 February 2020

Pretty much the worst place to work. People taking shirt cuts, contractors messing up and the trust covering for them. Being branded a liar by management and treated like garbage.

Pros

Leaving

Cons

Too many to count

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Jobs at Sussex Community NHS Foundation Trust

Nurse (Virtual Wards)

Crawley

9 days ago

Health care Assistant

Espírito de equipa colaborativo

Healthcare Assistant band 3 (Former Employee) - Crawley - 26 November 2019

Toda a equipa trabalha de um modo colaborativo. A gestão por parte das chefias é excelente. Existe preocupação em manter a qualidade e o equilíbrio entre trabalho e vida familiar, bem como a atenção com o bem estar do trabalhador para que este sinta maior grau de motivação. Há uma grande preocupação na formação dos colaboradores para qye possam prestar um serviço de qualidade e excelência.

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Great to work for

Receptionist/Switchboard Operator (Former Employee) - Brighton - 21 October 2019

I got the most amount of support from Management. Always willing to help and be flexible, its a good company to work for if you have a great management team.

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Great work environment

Team Administrator (Current Employee) - Brighton, East Sussex - 1 October 2019

It's a big team player organisation. If you like working in a team and with the public, you'll love it there. This is also a health organisation, the number one health organisation in the country and so you will also learn a lot working there too.

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Worked there 5 years felt unappreciated and undermined but peers. No support from manager

Community Nurse Assessor (Former Employee) - Chichester, West Sussex - 17 September 2019

Poor management, little wellbeing support from them - paper work was excellent but actual help = 0. Little support when off sick long term. Busy team, constantly understaffed. Poor communication regarding changes, if part time rarely heard about them unless controversial. Petty squabbles in team allowed to escalate and forced some staff to leave- got quite nasty. I enjoyed the work because of the variety.

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Great Trust

Staff Nurse (Current Employee) - Lancing, West Sussex - 6 August 2019

Very happy in this Trust. Well supported and good career advancement. Good manager and team. Flexible hours and good opportunity to learn and progress in role.

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Hugely understaffed, stressful and you feel ignored most of the time

Staff Nurse (Former Employee) - Bognor Regis, West Sussex - 26 July 2019

I worked for the Trust for about half year, we were constantly under staffed, the Trust workes like a big corporation were nobody cares or takes responsibility. The way to deal with staff shortages is to call the bank staff office who than sends text messages to potential temp workers. this system is highly impersonal and uneffective,most of the time the vacancies are either not filled, or filled with inapropriate people. The Trust is doing"something", you are picking up the pieces, constantly dealing with unhappy patients and relatives. The wost thing, I was wrongly paid half of my salary one month, and after endless amount of phone calls and emails trying to get my money back, I still haven't got it three months later. Very unclear who to contact in case of such problems, and quite frankly I am under the impression that nobody cares anyway. Every time you call payroll, you need to explain the same thing to a new person, who deals with it for two days and goes away somewhere. False promises exm: you will be paid next month, only to find out after a month that nothing happened, and you have to keep calling them again.

Pros

It is a job, pays your bills, of course if it pays you on time and the right amount

Cons

Mistakes in pay, you constantly feel frustrated due to all the above

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Supportive, variety, learning opportunities, diverse patients, busy. To name but a few!

Bladder and bowel specialist nurse (Current Employee) - Brighton and Hove - 18 July 2019

From the outset I requested regular supervision to ensure I settled in to my new role. The Trust has not disappointed. There are training opportunities and my manager has been supportive to allow attendance and to develop professionally. I would recommend this Trust but remember we all have a responsibility for our development.

Pros

Annual leave, training opportunities, supportive manager

Cons

Same as most-very busy, frequent changes, but nothing major!

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I enjoy working for the trust.

Dental Nurse (Current Employee) - Brighton - 5 July 2019

Overall I believe SCFT is an outstanding employer and my managers are brilliant. I feel supported and listened to. Since I started 4 years ago I have seen a massive amount of change. My department is proactive and always aims to achieve gold standard care. My department as a whole I would give 5 stars to but because the trust will not pay for external training I had to give a 4.

Pros

Supportive managers.

Cons

NHS pay cap and lack of funding for post graduate qualifications.

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Fun place to work

Work Experience Placement (Former Employee) - Brighton, East Sussex - 25 September 2018

In my 3 weeks here I thought it was a great place to gain experience I was working on computers Had a time we’re I was out with one of the nurses attending a meeting

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Unappreciated

Podiatry Receptionist (Current Employee) - Worthing, West Sussex - 24 May 2018

Let down, no support and unappreciated. Misled by the job and pay. 0% chance of progression, low band scale unable to more onto higher grade. failed by management.

Pros

some fantastic patients and colleagues

Cons

everything else

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Productive

Administrator (Former Employee) - Burgess Hill - 29 November 2017

A typical day at work would be dealing with messages left on the phone, ringing patients to book appointments. Inputting information onto the system. Answering the phone. Typing reports. filing, scanning and faxing. You learn to be organised with out organisation one would not be able to get the tasks done for the day. Have built a lot of confidence in talking to patients as well as professional staff.