3.2 out of 5 stars.
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SWIFT COURIERS Careers and Employment

About the company

  • Industry
    Shipping & Trucking
  • Link
    SWIFT COURIERS website
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Salary estimated from 98 employees, users, and past and present job advertisements on Indeed.


Courier in abingdon
on 18 July 2017
the days were always different
has a courier driver you never new which part of the country you would be visiting,that allowed the driver to see large part of the country he may not have gone to.
Multi Drop Driver in Swindon
on 12 December 2019
Over worked and under appreciated.
Over worked and under appreciated. If you go above and beyond it is then expected all the time. No work life balance. Regularly expected to go over your hours and is not what is pitched in the interview.
Driver in Abingdon, Oxfordshire
on 24 November 2019
Lacks management
No man management. Bullying and drugs are rife. No safety procedures are followed. No team meetings. All in all it’s not a very nice work environment. I would recommend any applying for a job at swift. DONT
Same Day Courier in Abingdon
on 1 November 2019
It's a job, but only until something that pays humane wages comes along!
On the first day you go to the Newbury Branch for training on the software on the phone that they give you. This lasts all of a few minutes, once you can show you can accept a job you are off out to collect a van, no training on all the other bits that you would need to know. The phone has a useful feature of once accepting a job, you can then click one button and it will take you straight on to the maps and take you there. Problem is the phones are as old as the company, and extremely slow. Plus they have barely any data allowance on them, so you have to have your own TomTom or phone with a big data allowance. Once you collect your van you are off and back to Milton Park to sit and wait for your next job. The problem with this is you can be waiting hours for a job. And all that time sat doing nothing means they can then tag that onto the end of your day. So you could be near the end of your 10 hour day, and then get a job which could take you another 4 hours or more to complete. One thing that struck me while waiting when I started, was how the other drivers spoke about the company. Nobody has a good word to say about them, but stay as they needed the money. In my first 6 months alone I must have seen 20 drivers come and go, and it hasn't changed since. The overtime pay is about 30p more than your normal hourly rate of pay(minimum wage). You are often asked to start at 5am, 6am, for an extra 30p an hour! The job itself isn't particularly stressful, but the long hours and poor wage make long days very hard to do with a smile on your face. Every 3rd weekend you are on 24 hours call out, on either a Saturday or a Sunday. Although it is always a Saturday, as the favourites get the Sundays as it is better pay. I have had one Sunday since I have been here! So you can be working from 6am to 8pm on a Friday, and then from midnight you are on call through to midnight Saturday night/Sunday morning. They warrant this by giving you an on call bonus.....£10 for being on call 24 hours, and having no Friday or Saturday night to yourself. You can also get a call at 7pm with a job going to Newcastle, of which you can't refuse! Although to be fair, most of the drivers turn their phones off at 7pm! You also get an attendance bonus per week, which is about £10.00 When the minimum wage went up, the attendance bonus went down, which upset an awful lot of drivers! When out and about we often deliver in to Town Centres, and the office always say call if you can't find somewhere to park. Bear in mind the phones have trackers in them, so they can see exactly where you are at all times. And conveniently when you are in say London on a red route, no matter how many times you ring the office, they won't answer! Why, because they don't care, us drivers have to pay the parking fines so it simply isn't their problem. **** Also, you can often be driving and carrying goods heavier than your vehicle can carry. The office will say it's fine, it's within your weight limit. But when your brakes barely work you know that isn't the case. ALWAYS look at the paperwork, open it up if you have to, and check the weight of what you are carrying, it's our licences at the end of the day, not the office staff **** All in all it could be a great job, if only they paid a decent wage, and had decent people in the office who care for us drivers. What kind of rubs salt into the wounds, is the fact they give so much to charity, and are all over social media for their generosity. Yet the people who earn them all their money are living on the bread line, struggling to pay their rent and mortgage, whilst the company is made to look like the best thing since sliced bread!!!! Wake up Swift Couriers, us drivers are your company, treat us as part of it!!!.
Customer Service Assistant in Oxford, Oxfordshire
on 16 May 2019
I worked for their Oxfordshire office in their ordering department. Training is non existent, also was left on my own most of the day, I suffer from Anxiety. Staff very unfriendly and don't make you feel part of a team at all, I am so glad I left!!

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People have asked 7 questions about working at SWIFT COURIERS. See the answers, explore popular topics and discover unique insights from SWIFT COURIERS employees.

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Interview insights

Insights from 9 Indeed users who have interviewed with SWIFT COURIERS within the last 5 years.

Unfavourable experience
Interview is easy
Process takes about a day or two


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