Swinton Group Employee Reviews
United Kingdom270 reviews
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Substandard managers, colleagues were good, but the overall impression from middle management downwards smacked of the headless chicken school of management. The customers service managers were pretty clueless but at least you had a half decent canteen, and the security staff at the front desk were friendly and professional. Good location though.
Cheap salad bar in the canteen
Incredibly poor line management
Swindon was a great place to work at first, then when you realise that they trained you to miss sell products, they get caught, then they take it out on you and your staff.This company rewarded its bosses who destroyed its staffs lives with golden handshakes while the staff where left to rot and stress over there own job security.I can never forgive an employer who made me manage good quality and knowledgeable staff out for refusing to sell products to people who didn’t want them.
Ripped off hundreds of thousands of people
Dont even go for a job here, really poor management, call after call and 1 mistake all your bonus is gone.Worst place I have ever worked for, if u sit in after call for 5 seconds you get pulled up, very clicky place to work.
Everything about the company
It's difficult to be heavily critical of working at Swinton. The job is straightforward and the atmosphere is relaxed. Staff and managers are overall friendly and accommodating where possible. The issues come with the repetitiveness of the role and the lack of personal advancement opportunities. It seems unless you have been working there for 30+ years you will not get any opportunities come your way. Advancement is heavily dependent on the individuals past mistakes and not on ability and if you aren't completely perfect you will not get a look in. Unfortunately since the opinions and measuring sticks are constantly changing every few weeks it's nearly impossible to keep up with business changes.
Friendly workforce, relaxed atmosphere
Constantly shifting work patterns & behaviours, no advancement or creativity
A truly despicable company, I had absolutely no enjoyment at Swinton, even working alongside 2 of my best friends the place destroys your soul. The management was a joke, we had a real issue in branch and no matter how much we pointed it out, nothing was done. Leading to misery for all!
Working in a call centre in Manchester that was not big enough for the company needs. Hot desking situation meant there was often times you would turn up and not have a desk to use. Job advertised as inbound sales, but was actually cold transfers from another company. This meant the targets were unrealistic and the day was a constant barrage of abusive and customers hanging up. Soul destroying and very little support from management. Also the shift pattern was hard for anyone commuting and was different to what was advised at interview.
Forward focused & now the main contact - service centre in Manchester, opportunities for advancement and career 😃 kept informed of changes and company achievements - forward thinking management senior team -
Locations, modern fresh offices, career progression
Need to be able to embrace change as going through growth
They will find any reason they can not to pay you for hours you have worked, you will be threatened by any and every member of rullion staff. Even if you are 5 minutes late because of the train (something entirely out of your control) they will take you into a room and give you the line of potential replacements speech. Frankly i believe they should be investigated, but i never took the threats sitting down.
A distinctive role to transform a business and prime it for sale working with a great team supportive even through the tough times. Cultural shifts and rebuilding from a very low base could only be achieved with the full support of my peers.
Very pressured role - but the way I like it.