Swissport International Ltd.
Work wellbeing score is 62 out of 100
3.1 out of 5 stars.
Write a review

Interviews at Swissport International Ltd.

See questions about

  • Benefits
  • Hiring Process
  • Interviews
  • Salaries
  • Working Hours
  • Working Culture
  • Working Environment
  • Part Time Jobs
  • Promotion
  • Work from Home
  • Hiring Age
  • Background Check
  • CEO
  • Dress Code
  • Drug Test
  • Shifts
  • Company Future
  • Job Opportunities
  • Work Life Balance
10 questions about Interviews at Swissport International Ltd.
I had an email sent to me after submitting my CV on indeed.
Answered 3 October 2021
Competency based questions
Answered 16 November 2020
If you have customer service experience and etc
Answered 13 February 2020
So I applied on a Tuesday morning, and 2 hours later got an email inviting me for an interview on Thursday. I prepared as best I could considering that I had my final exam for a full-time language course i had been doing since September on Wednesday. So, on Thursday I arrived at the Swissport building 2 hours early because I was using public transport and it was at a remote location (plus I like to be organised and make things easy for myself and I knew I'd probably have to factor in time to find the building too). Despite being super early, the interviewer had time and said they could interview me. So we went in the interviewing room and they had a lot of papers with scripted questions on them. They first asked me the fundamentals such as: "do you have a criminal record" etc. Then they proceeded to ask me around 3 ish scripted questions from their sheet of paper about:what I know about the aviation industry (which I think I answered quite poorly ngl).what good customer service is to me and if I could give an example of when I did provided good customer service a time when I had to do something at work which was difficult but right to do. The interviewer then said that they really disliked the scripted questions that Swissport gave them and they just went offscript and continued to talk to me about how they themselves had been at Swissport for only 2 months and how the colleagues could be difficult and how being a customer service agent was really difficult and extremely fast paced... during this off the script verbal essay about the role that the interviewer was giving me, I would kindly interrupt a few times and talk about how my past experiences and subsequent skills related to what she was saying about the job and how they adequately set me up for the job... i also promised the interviewer that I'd work extremely hard to learn all the company's procedures to better align myself with Swissport's mission statement and that I had the confidence to make that promise because I had just taken out a gap year after my A levels to learn a new language full time (which is very intense), to which they said "now that's what I like to hear!"..eventually they left the room to scan my passport... when they returned eventhough the interviewer wasnt really asking me any questions because of how they had completely disregarded the scripted questions , I would say: "I'd also like to add that..." and I'd continue talking about my experience and skills (trying to match the job description ofc) and how they'd make me great for the job ( since i wasn't expecting it to become so unscripted, at this point I felt I was just randomly blurting out my experience and skills because I was desperate to sell myself lol and to say everything that I had prepared to say)... I didn't think I would've gotten the job, maybe my personal pessimism, idk, but I just felt like towards the end I was randomly saying things about my experience and skills (that I had prepared under the assumption that id be asked lots of scripted questions) to sell myself lol. But next day got a call saying we'd like to offer you the job... I've got my "security interview" in a few days where I need to fill in some forms and bring my passport again so I can get authorisation to work at the airport.Note: if you prepare well, demonstrate your enthusiasm, and how hard you'll work to learn all that there is to learn and demonstrate how you fit the job criteria, you should be fine. Above all, be friendly and lively (which I tried to be). I did think the interview was a bit all over the place in the immediate aftermath because of how unscripted it became but I clearly did something right and Thank God He gave me the job!If you don't get it, of course that feeling of rejection can be a little difficult at times to deal with but it just means it wasn't meant for you.
Answered 15 May 2019
Just be your self
Answered 30 April 2019
Be on time for your interview and dress smart and be yourself
Answered 28 March 2019
Yes it can take what feels like forever because Swissport administration are short staff.
Answered 4 February 2018
Doesn't matter, they are short and hire basically all people
Answered 29 August 2017
Smart clothes
Answered 29 August 2017
My interview for ramp agent in Edinburgh airport was non existant. Turned up had a chat and offered job
Answered 31 May 2017
Please note that all of this content is user-generated and its accuracy is not guaranteed by Indeed or this company.
  • Companies
  • Swissport International Ltd.
  • Questions
  • Interviews
Can't find your question about Swissport International Ltd.?
Tell us how to improve this page
What would you add or change?