Synergy CRS
Happiness score is 37 out of 100
2.7 out of 5 stars.
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Synergy CRS Employee Reviews

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Location
United Kingdom71 reviews

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2.4Work-life balance

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Found 71 reviews matching the searchSee all 73 reviews
routeagencydrivernightlongstarthourbad

Weird place to work

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Management have no clue what they are doing, make you stand around 45min just to know what route you are on, they blatantly see you waiting for them but choose to ignore you, there’s 1 rule for a certain ethnicity of people and 1 for the other. They only pay you got 8 hours of you done more but said you will get payed for all the hours you did
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Great company and team

Worked in the Glasgow branch, really loved the job.. you need to be quite careful regarding the drops because of obvious reasons however the management at the depot and on the phone were great. I only left because I had a kid at the time, i wouldnt recommend for a young family member. But the money is great, training is decent and its a prettt straight forward job once your in.Hours can long, especially if you have Edinbrugh. And the money is fairly decent! Only issue I had was shift pattern, however this might have changed

Pros

Good pay, Great Team

Cons

Long shifts.
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Insights into Synergy CRS

Based on 15 survey responses
Areas for improvement
  • Ability to meet personal goals
  • General feeling of work happiness
  • Overall satisfaction

Good environment and collaboration, but terrible and abysmal communication

Working with Synergy CRS is good. It is a collaborative environment but it is not that relaxing. It is fast paced but not fast paced enough to overwhelm you. However, their communication is abysmal and terrible, and because of that, their management is poor and they are a frustrating agency. Wouldn’t recommend.

Pros

Good balance

Cons

Bad communication
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N/a

With working for this company you don't know when your going to get work.Also you might be in a delivery and receive a ticket for your troubles.This company pays the ticket out of your wages and fine you 25 pounds for paper work.Also when you hand in your notice they don't want to pay you for all your holidays or money's that's owe to you.So make sure you check everything upon leaving.

Pros

There are no pros in this job.

Cons

You don't know when your going to work.
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one of the best agencies to work for. decent money ,

i have been working for synergy for over 6 and a half years now. never had an issue with them at all.always professional . they are very flexible to my needs. over the years , they have found work for most of my friends and family, if i want to change jobs , they will always find another one. i have worked at 3 different jobs in over 6 years a half years. when i get bored of driving , i switch to warehouse, then switch back to driving again

Pros

flexible to my needs, always helpful. decent pay

Cons

not with synergy
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Superb

When i started with Synergy, unlike most agencies they didn't just send me in to a job i knew nothing about. Instead me and a bunch of other new staff had a paid, 8 hr induction to the role we would be doing. This was before the on site training.When that role ended, Synergy already had another similar role lined up for me so i didn't miss any days of work.Yes, as a driver for a healthcare company, i had to do some long hours ( approx 10 per day) but that was nothing to do with synergy who had explained this to me on the phone and during my induction.

Pros

lots of work available, good pay

Cons

long hours
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Worst agency

I can say that I do not know for sure how they are still in business. Since the day I started, loads of management problems, never knew who I needed to call when having issues. Plus, you never know your shift for the next day, they text you around 11:00 pm and sometimes cancel it with half an hour before your start time. And there is always issues with money, never in time, never the right hours.

Pros

Found a job when Covid hit

Cons

Long hours, payment issues, management issues
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Productivity and communication

Synery staff has got good communication skills , and you can easily get access to get information . Productivity is high and there is always work available .I really enjoy working with synergy

Pros

Yes

Cons

10hours
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It’s a great place to work

I’ve only been working at Synergy for a couple of days but I am already very happy with my choice to work here. It has made my time more flexible and guarantees me time with my family. Overall I am happy with my choice to work at Synergy CRS.

Pros

More flexibility with my hours

Cons

None
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Sophisticated agency to work for

Since I have been with this agency I have always had work, they look after you. They’re are sincerely down to earth people who actually care about you. They’re got they’re high end/low end clients but like I said if you’re a hard worker who’s not scared of work this is the place you want to be because these guys do go out their way to make sure YOU’RE all good like e.g. I had some problems where I’m currently working for a client and the agents addressed my problems to the client and now I’m living the dream again

Pros

Claiming food/mileage

Cons

As a driver you do get them bad days sometimes but thats life’s
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I am working for this company from two months ago and can i say they are extremely helpful

I am working for this company from two months ago and ,they care about employees health and safety, they are polite, nice talking, they respect you.
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Fast Paced , Fun Environment

Overall Synergy as a agency have been spot on always paided on time and if there has been any problems it's always been resolved work In a warehouse environment which is fast paced but the team is fun to work with and we have a laugh good work to life balance. 👍

Pros

4 on 4 off

Cons

Nothing really long hours but pays well
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Nice and fun place to work

Great place to work. Decent pay good managers. If you looking for ongoing work the whole year, go for it. Variety of roles such warehouse, van/ truck driving, FLT.
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Just don't

Horrific. Agency work without the work or training necessary. No contact no support. 9 pm te, t message to start at 4am next day. Really advise you give them a miss. Promise full time hours but after working for them for 4 years I had one week with over 24 hours! That was only because I was called in on one of my many 'rest days'. Please look elsewhere

Pros

Lots of fre time

Cons

Empty promises
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Management

Only heard of upcoming changes through the grapevine. Management should have at least put memos on the notice board so everyone could make their opinion.

Pros

Friendly work force

Cons

Management communication
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Absolute SHAM!!

Talk about getting the Bum's Rush. Constantly promised training. Hopes raised then dashed, all incompetencies based on Covid! What was that about going for a drink in a Brewery? They certainly couldn't organise one...

Pros

none

Cons

too many to mention
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Would Avoid if you want a social life or family life !!

Long pressurizing shifts !!Expect you to turn up to work next day when messaged the night (8-9pm) before.!Don’t expect to ask for mornings or evenings you get what your given !!Company is runner by a bunch of fishes who cannot communicate with each other had three leaders telling me three different things!!Such a shambles left after 4 shifts !!

Pros

Get to keep your lunch refrigerated in the refrigerated Van

Cons

Long Hours, No Life, always in a hurry !
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Have taken to Employment Tribunal for unpaid wages

Synergy cleared my documents and gave me work but once work was completed, Epayslip Now refuse to pay me after the work is done. I have my preliminary ACAS certificates and this is with the Employment Tribunal.This is exploitation of migrant labour and an act of Fraud

Pros

None

Cons

Exploit you to get free labour
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Management issues

Day starts and you are chasing your tail from the get go. Time windows are a joke. Hours are ridiculous and kept being told in line with patients requirements. Have worked for another company and it was like chalk and cheese as they were smooth and efficient. Overall, not a good day to day experience.

Pros

None

Cons

Everything
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Never again

Worst place I've ever worked in my life!!! Don't apply here they expect you to forget you have a family you book holiday they beg you in you could be in another country and they would expect you there in half hr

Pros

None

Cons

Everything about the place
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Busy and fast paced

Very busy industrial and driving agency with a large turn over of staff. Office staff do their best to keep up with the demands of the business and some areas can be repetitive
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Overall rating

Based on 73 reviews

Ratings by category

2.4 out of 5 stars for Work/Life Balance
2.8 out of 5 stars for Salary/Benefits
2.4 out of 5 stars for Job security/advancement
2.5 out of 5 stars for Management
2.7 out of 5 stars for Culture

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