Tata Consultancy Services (TCS) Employee Reviews
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Ok ok
Designer (Current Employee) - London, Greater London - 12 January 2022
Indeed featured review
The most useful review selected by IndeedSalary increment is very minimal and your growth depends on your manager. Even you work for longer hrs , but still you will be hardly be given recognition.
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Interesting role
Administration Assistant (Former Employee) - London - 25 May 2022
This was a great place to work. A varied role from applying for work permits to visiting Embassies for passport visas. The people were very nice and supportive.
Pros
Varied
Cons
Could be paid more
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Insights into Tata Consultancy Services (TCS)
What people like
- Ability to meet personal goals
- Ability to learn new things
- Overall satisfaction
Areas for improvement
- Feeling of personal appreciation
- Energising work tasks
- Support from manager
Awful
Agent (Former Employee) - Warrington - 16 May 2022
Wage is awful Environment is awful No support No morals Negative Constant pay issues Lack of training Management have given up, you are just a number to them not a person. If you value your health this isn’t the job for you
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Awful workplace
Customer Service Advisor (Former Employee) - Warrington - 6 May 2022
Workplace that makes you feel worthless. People are moved around without any consideration or heads up. No work/ home life balance. Management seems to have given up.
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Awful
Customer Service Advisor (Former Employee) - Warrington - 15 April 2022
DONT work here avoid at all costs. Management are very insensitive and don’t care for you at all unless it’s about the company. Job gets you down massively. Office is a horrible environment like being in high school with the amount of gossip and drama. Customers are horrible and you have unreachable targets for sales and calls which the managers get on your back for if you don’t reach. Overall just don’t work here unless you want to hate your job and be down about coming to work each day.
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Pressure, patronising managers, on your back all the time
Customer Service Advisor (Current Employee) - Warrington, Cheshire - 22 March 2022
Would not recommend. Not what I signed up for. Longer hours than stated. Depressing dark office. Okay for a short term job to fill a gap etc but never long term
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Good for learning but bad for progression
DevOps Engineer (Current Employee) - London - 14 February 2022
Employee assessment is poor as managers act like boss and don't value employees. No skip level escalation to report employee issues. Employee doesn't have much voice.
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Good company to work with
IT Analyst (Current Employee) - London, Greater London - 11 December 2021
Very good if you get an onsite apportunity... I am lucky to have a good managers.. All depends on project you will join. Overall good experience for me... Had provided lot of opportunities...
Pros
Onsite opportunities
Cons
Salary
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Nice place to work
Test Manager (Current Employee) - Halifax, West Yorkshire - 3 December 2021
Good place to work. Nice career opportunities with number of internal training. Good pay Job security is good Paid over than current average over the place I work for
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Worst place I’ve ever worked
Inbound Customer Service Advisor (Former Employee) - Warrington, Cheshire - 26 November 2021
Started this job in 2020 after leaving my job looking for full time work. I thought that this would be a somewhat decent place to work but it was far from it. You’re taking calls back to back with no time in between. This would be fine if the customers you were getting were somewhat nice but 80% of the customer are shouting at you. Not enough pay for what you actually deal with. Managers are constantly monitoring you and telling you what you’re doing wrong with no praise. Even though it says it’s a customer service job, it may as well be a sales one because that’s all the managers care about. You’re set targets for sales on boiler and appliance cover which are unrealistic considering most customers are wanting to leave Scottish power. Avoid at all costs. The fact that there are 10+ jobs going on here just says it all really everyone leaves before their gradbay finishes because the job is falsely advertised.
Pros
On-site canteen. Full time hours. Bonus.
Cons
Managers. The company in general.
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Jobs at Tata Consultancy Services (TCS)
Stressful work culture
Assistant Manager (Former Employee) - London, Greater London - 16 November 2021
Not a great place to work! Your skillset is not utilised efficiently. Many of the managers and higher management staff are not qualified and fit for their roles. Job security is good but pay and work life balance is poor.
Pros
Lot of projects and clients
Cons
Long hours, low salary
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Productive and Nice Management
Assistant Consultant (Former Employee) - Newbury, Berkshire - 4 November 2021
I have spent almost 6.5 years in TCS and If I start talk about the good side then it will take long time to finish. In short, I can say that it is one of the good IT industry I ever came across. All people are are work as team to achieve something big, they always not look for the goal rather they believe in something which can grow in the future, which makes customer happy. You will always get motivation and support from your senior management to grow in your career path and entire organisation work and performance structure is build based this truth. People get all support to grow in their personal believe and thought.
Pros
Medical Benefits, On-site Opportunity, Many learning program to increase your salary
Cons
Job Work-Life balance, over commitment to customer
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Dont Bother
Call Agent (Former Employee) - Warrington - 29 September 2021
Awful place to work. Pitiful salary to do a job that is really stressful, you will spend all day sat in a dark, depressing office, answering call after call after call from mostly angry customers. You do not even get time to have a conversation with the people sat near you, the whole time I worked there I barely knew anyone's names because I could never speak to them. Everything is timed, you only get 2 minutes in between calls, which isn't even enough time to write up your notes. You only get 10 minutes a day to go to the toilet. As soon as you go even one second over the time limit then you get an instant angry email, threatening to give you a formal warning. You can go 10 minutes down the road and get a much easier customer service/call agent job that will pay a lot more money. When I left (5 months into the job), I was the only person left out of a group of 25 people who joined.... I think that speaks for itself.
Pros
Literally none
Cons
Everything
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Productive and fun place to work
Assistant Consultant (Current Employee) - United Kingdom - 23 August 2021
Productive and fun place to work, Lots of learning and diverse environment, Able to work with most of the industry and latest technologies which will help us in our career
Pros
Udemy, Linkedin Learning, Health Insurance
Cons
Long hours, less appreciation
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Excellent place to work
Full Stack Developer (Current Employee) - Coventry, West Midlands - 21 August 2021
Pros - Excellent Learning and Growth Opportunities, Job Security is perfect as they hire to retire, Good Projects and Great work experience, Best work life balance. Cons - A little setback for ambitious people or aspirational employee as process treats everyone equal. Leadership has to improve technically and need to respect and promote those who posses great modern skills
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Awful
Call Agent (Former Employee) - Warrington - 30 July 2021
do NOT work for this company! management are awful, the company only care about covering their own back and are not supportive of their employees. 25 people started with me, to the best of my knowledge only 3 remain.
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Overall very good company to work with
Honest Ambitious (Current Employee) - Manchester - 28 June 2021
Work life balance is very good company to work with and also we have very good management who always support your aspirations for your goals and achievement.
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Workplace with a lot of opportunity
Early Talent Lead (Current Employee) - London, Greater London - 18 June 2021
TCS has given me flexibility to experience different functions. My managers have been mentors and guided me in my career. There is always encouragement to learn and ample avenues to upskill and and re-skill. All the teams I have worked so far have been collaborated and supportive. Many of my team-mates are family now :)
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Relaxed workspace based on project
Quality Engineer in Lloyds Banking Group (Current Employee) - Halifax - 8 May 2021
Dream place to work for any new comers and experienced associates. Workplace culture depends on the project and the manger you are reporting, I suppose its the same in any consulting and servicing companies.
Pros
Job security
Cons
Work time
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Good place to work
Lead Recruiter (Current Employee) - Warrington, Cheshire - 8 April 2021
Employed as lead recruiter for TCS Warrington, great place to work, strict targets but enjoyable. Good management team, of course salary on offer could be increased but this is the same for all outsourcers. Overall enjoyable time here at TCS Warrington for the years years I was employed here
Pros
Decent salary, great culture, good teamwork
Cons
stressful at times
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Good place to work if you don't care what you do for work
Customer service advisor (Former Employee) - Warrington, Cheshire - 30 December 2020
Good to start with as it is interesting learning to things and getting to know other agents but after a while you just become another employee, strong feeling of being expendable. Management will look for anyway for you to work back time they say you owe or simply deduct it from your pay. No advancement within the company unless close to the management
Pros
Good team spirit between agents
Cons
Long hours for minimum wage and no recognition
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Ask a question about working or interviewing at Tata Consultancy Services (TCS). Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3.8 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Salary/Benefits
4.1 out of 5 stars for Job security/advancement
3.4 out of 5 stars for Management
3.7 out of 5 stars for Culture
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