Ted Baker Employee Reviews
United Kingdom112 reviews
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Amazing culture and family environment if you work in retail sector. Head office lacks organisation, training and they rarely communicate across departments (of course I'm sure this doesn't apply to all departments). The Senior retail team are fantastic and definitely make you feel valued.
Lack of communication across departments
Seriously, the last time someone swore at me in a professional capacity in front of everyone was when I was in the armed forces. I would have thought that I am way beyond such experiences by now. The offending "project manager", if one could call him that, did not last long. The fact that the CEO was chucked during my tenure for groping girls did not help matters either.
Shortage of office desk space
We were part of a team which was imported into Ted, and were formally providing footwear to Ted under licence agreement. We moved into Ted Jan 19 and there was a team of 18 people, who located from Pentland Brands to Ted, within a year the whole team had left Ted. There is no organisation and managers do not have the skills or knowledge to make informed decisions, they all seem to make short term decisions with no accountability for Perot decisions made. The people and product is what makes the difference and a reason to work their. I would definitely not advise a friend to work here, unless they wanted unnecessary heartache...
Lovely people and product
Victimising and harassing
I worked at ted baker for a year and in that time we went from all being the beat of friends to being forced out the company, I was sexually harassed, bullied and victimised, management both within the store and above it ( regional manager) were rude, arrogant and misogynistic men
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Ted Baker is a well-established company so a typical day at work consisted of me talking to customers on a regular basis and assisting them with product information. I was also instructed to regularly replenish stock on the shop floor. I learned how to deal with different types of customers including ones who caused a bit of a stir and I learnt the importance of maintaining standards on a shop floor. I had to also communicate effectively with my colleagues in order to increase productivity. I found this hard at times because some of my colleagues had high standards but I felt I eventually was able to reach these standards. The most enjoyable part of the job was getting to know different customers and how I could assist them with regards to the products on the shop floor.
Often told off a few times for the same thing by a few people Being called to come to work even during sickness No balance life-word You must buy own uniform with 75% off (still expensive) Pay is decent and bonuses possible Designs are great No
Nice design of clothes, decent pay
Stressful, big pressure, making a big deal of small and petty things
I wouldn’t work for this company. They discriminate and they are not supportive in any situations for example. Health problems and family members passing away. Also another thing is they under pay you and they think they can get away with it. If your looking for a kick start in a retail career. Do not apply for them.
Friendly team members
No free uniform, discrimination, Bonus is low.
My position as sales assistant on the Ted Baker team enabled me to re ne my retail skills with a reputable brand, along with developing new skills working within a high street department store. Key learning curves in this position included collaboration with multiple departments to meet mutual targets within the store and balancing responsibilities to meet targets set by managerial sta . In addition to these insights, I completed Ted Baker’s agship training programme. This experience ultimately provided me with the con dence to be able to perform to the highest standard as an ambassador for a leading high street retailer.
When I initially started at Ted Baker I loved it. Management were lovely, nice area, got on with those who I worked with. I got reeled in with the nice discounts, fun incentives and the somewhat decent clothes that didn’t make you throw up in your mouth completely. Then once management changed, everything went down hill quicker than the British Government when David Cameron was in charge. The whole thing was an absolute mess from start to finish, management were so young they didn’t know what they were doing majority of the time so they were on the ultimate power trip. If you ever had to picture what the most annoying irritant diarrhea stain of a boss would be, that was your location manager here at Ted. Some would relentlessly bully on the basis that they just didn’t like you or you were a million times better at their job than what they were, in my case, I was watched on CCTV with no reason but was given a Record of Conversation anyway. Not only do you have to deal with being watched like a hawk whilst you are working, you also have to deal with your location manager and your area manager plotting to try and fire you. Why you may ask? Because you don’t get their jokes and don’t scream “yaaaas queen! Slayy guurl omg ilysm” at every customer that sets foot on your concession. You could put it down to racism, as I didn’t see anybody else of the “majority” if you will, get the same shtick as others did. All in all, nobody knows what they’re doing at Ted Baker. You could complain till the cows come home to their head office and they will never reply to your emails, there’s - more...