Happiness score is 40 out of 100
2.9 out of 5 stars.
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Tenpin Careers and Employment

Work happiness

Scores based on about 42 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they are appreciated as a person at work?
Do people feel they are achieving most of their goals at work?

About the company

  • Founded
  • Company size
    501 to 1,000
  • Revenue
    £18m to £73m (GBP)
  • Industry
    Arts, Entertainment & Recreation
  • Link
    Tenpin website
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Browse jobs by category

Customer Service

27 jobs


Salary estimated from 1.1K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 233 reviews and is evolving.



Customer Service Assistant in United Kingdom
on 13 May 2022
Not a good place to stay for long
Management isnt great, you dont have job security as people are always let go for no reason and youre always thinking youre next to be fired. However, pay is decent and good team members to work with and occasional free staff meals.
Customer Service Assistant in Plymouth
on 16 May 2022
Bad management
Biased management, rubbish pay and hostile work environment. Promised shifts you aren’t given and get called in to cover at least once a week because no one wants to come in.
Customer Assistant in Cambridge, Cambridgeshire
on 10 May 2022
It’s a alright place to work
The people that you work with are lovely but management it confusing as different managers have different rules for what you should and shouldn’t be doing. Your shifts also tend to change without you being told.
Customer Service Assistant in Camelon, Falkirk
on 10 May 2022
good place to work, nice people
the work pacing isn't consistent, speaking for myself can't say I really learned much on the job but they do train you if necessary and will support you as neededprobably the hardest part of the job is having to work on your own in the kitchen during rush hour, otherwise it's not bad at all; it helps that the managers and staff working there are nicemaybe the pay could be higher for kitchen staff, but otherwise it seems about right
Customer Service Advisor in Camberley
on 3 May 2022
Not a place to stay long
It was alright after a few days then slcertain managers got too rude and in your face. Whenever situations would arise and you’d call in they wouldn’t pick up the phone - but punish you for not turning up

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Questions and answers

People have asked 53 questions about working at Tenpin. See the answers, explore popular topics and discover unique insights from Tenpin employees.

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Interview insights

Insights from 250 Indeed users who have interviewed with Tenpin within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview questions

Usual stuff which I had answers to but wasn't good enough

Shared on 8 July 2019

Why do you want to work at Tenpin and what else do you do in life

Shared on 3 May 2019

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