Tensor PLC
3.9 out of 5 stars.
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Tensor PLC Help Desk Analyst yearly salaries in the United Kingdom

Job Title
Location
Meets national average
Salary estimated from 4 employees, users, and past and present job advertisements on Indeed in the past 36 months.Last updated: 04 June 2021
Reviews for Help Desk Analyst at Tensor PLC
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Hard working place
My main roles for this job will be to answering inbound calls from customers and to log emails. Customers who have our time and attendance equipment/software will call in with faults. I will try and solve this over the phone via a remote session, some faults may have to be escalated to engineering/software/testing depending on the fault. Since being in this job I have learnt some basic networking skills. My problem solving skills are a lot better as well. I have learnt how to work under pressure with strict SLA meetings. The most enjoyable part of the job- When you solve a call that you have had on your list for a few months and have made the customer happy. I also enjoy the people I work with, it is very important to get along with everyone you work with.
Pros
Good holiday entiltment, easy to book holiday off if needed. Good co workers and managers
Cons
Long calls
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How much does a Help Desk Analyst make at Tensor PLC in the United Kingdom?

Average Tensor PLC Help Desk Analyst yearly pay in the United Kingdom is approximately £21,892, which meets the national average.
Salary information comes from 4 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months.
Please note that all salary figures are approximations based upon third party submissions to Indeed. These figures are given to the Indeed users for the purpose of generalised comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.