Tesla Employee Reviews
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Within the job, I learned how to manage/juggle multiple tasks at once and it taught me how to plan and effectively execute all tasks within due time. Everything is fast paced, management steer you in the right direction and the perks of the job are that you get to drive the luxury cars.
I've been to Tesla two times for the Model3 and ModelY installation of robot production lines and loved every minute of it,from empty floor space to a complete lines state of the art equipment to produce the finest electric cars
After leaving a steady job, I joined Tesla thinking I'd be treated fairly and be respected for taking initiatives. But the management I was working under had too much politics and favouritism. The service manager hated customers and always used to make people follow his orders even though it wasn't a good decision for the company. I complained to HR but nobody took an action. Ended up resigning.
You just be prepared to give up everything else in your life in order to satisfy Tesla - if you don’t, you’ll be consigned to the ‘not working hard enough’ category. Working 70 hours + a week, massive turnover of staff, dictatorship at the top telling you to achieve impossible things to name a few. Don’t even think about leaving on time during quarter end, and don’t mention the poor build quality of the cars, just fix them but you’ll be measured on how many cars come in for fixing. Nothing will be great, and senior management are under pressure to get results so will push you to get them. If you do as you’re told and you suck up, you’ll get a promotion and/or payrise. Disagree and you’ll be out in a matter of months. Sickness and stress is high, standards impossible to reach. The company is aiming way too high and is built on rocky foundations, with huge debts and liabilities meaning recruitment freezes are common whilst money’s wasted elsewhere. Think hard before joining.
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Good company, great benefits. One team, one dream! Can't fault Tesla, the teams are great and the management works hard to keep everything moving smoothly. Good mixture of work backgrounds makes for an interesting day at work, big personalities with lots to bring to the table.
A typical day would consist of capturing fresh leads from customers who walk in in the showroom, as well as managing office time which is used to follow up on existing customers. We have to hit certain weekly KPI's. This job has taught me a lot about time management, how to interact with different people in order to reach a positive outcome (a sale). The culture is very young and dynamic, the oldest member of our team is 29. Hardest part of the job is maintaining motivation as there is not a huge deal of responsibility given to product specialists, therefore you have to regularly fight against boredom. The most enjoyable part of the job is the feeling you get when you have completely turned someones view of an electric car and persuade them to buy one. Also the cars are pretty awesome to drive!
Fantastic product, fun team, flat structure
long hours, poor work/life balance due to weekend hours, lack of progression
A typical day in the life of Tesla looks like a few of us Customer Experience Specialists (CES) being prepared for serious buyers or curious tourists that would like to know more about how a Tesla could fit better into their life than the current car. We are educated of how the car performs, how it charges, insurance policies, price breakdowns, the history of electric vehicles, the impact on the environment, passion for our mission, and most importantly social skills. If we are not talking about our cars, we are communicating and tracking updates with other people who we have previously worked with. This has taught me the proper ways to handle customer conversation, satisfaction, and dissatisfaction. I have always needed to find creative and resourceful ways to tailor the conversation to a way the customer would best find fit. For example, for an elderly couple with no kids, I would not emphasize the seating room in our SUV that has the highest performance of any car in it's class. I would talk about the reliability of the car in the long run and it's highest safety rating ever tested by the National Highway Traffic Association. I also developed strong speaking skills and a confidence in knowing that I work for the most innovative and groundbreaking car company in the nation. This has helped me significantly when doing projects or presentations in school. The people whom I worked with were a group of young individuals that I highly respected for their commitment to the company, excitement for our advancements, engagement with customers, and interest in higher level thinking - more...
Working for a company who's mission I believed in
Being the youngest of the group I worked with made me feel at times inexperienced.
Having been with Tesla for just over a year I have found it very enjoyable. There is a very open culture and speaking to the management teams is very relaxed and easy going.
Relaxed working enviroment
Can be demanding at the end of each quarter
Having been employed for nearly three years it appears that my face no longer fits. Despite sacrificing home life for the last 3 years. Relocated to suit the company at the start of my employment as well. If you don't want a life outside of work then you'll be fine.