Finance Graduate in Reading, Berkshire
Relaxed environment to work in, with a good work-life balance.
Relaxed environment to work in, with a good work-life balance. The managers definitely care about the people that work for them. Restructuring is an issue, with a lack of consistency.
Key member of the Commercial Billing & Sales Leger Team in WALNUT COURT
If you want to be treated like a child, be told not to express ideas and behave like a robot work here! The managers are inexperienced reducing strong members of teams to tears. There is no room for comment or discussion about performance. The turn over of staff is shocking and employees are afraid to say a word about anything so just leave. The last team of people taken on started at 10 and was down to 2 in 3 weeks and the three left are looking to leave. THE WORST AWFUL EXPERIENCE I HAVE EVER HAD - STEER CLEAR
Customer Service Agent in Swindon
Amateurish managers who know nothing about how to motivate a team. No consistency between teams so whether you hit targets depends on whether or not your manager follows reasonable guidelines. HR not involved in probation meetings so corrupt managers will manage you out having run the show however they please. You basically train yourself, ongoing coaching is non existent and then you have the joke of weekly quality feedback from a manager who has never done the job! Unrealistic targets. Robotic working methods which lack common sense. Dreadful clumsy slow system which is not fit for purpose. Constant complaints and no wonder considering lack of support from management. So called ‘specialists’ are unhelpful and pass the book, half the time they expect you to solve an issue using the intranet so pointless them even having a role! Mates looking after mates and plenty of back stabbing.
Customer Service Advisor in Swindon
Amazing work atmosphere
The management at Thames water is what made this such an amazing place to work, very understanding and easy to go to with problems. Good working schedule .
They ignored my health conditions and bullied me out of the company. They have a dog eat dog culture and no respect for life experience or previous work experience