Thames Water
3.5 out of 5 stars.
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Thames Water Careers and Employment

About the company

  • Founded
  • Company size
    1001 to 5,000
  • Revenue
    £1bn to £5bn
  • Industry
    Energy, Mining, Utilities
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Electrical and Instrumentation Engineering Apprenticeship - Crossness (SL)

Abbey Wood

£15,000 a year
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28 days ago

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There is 1 job at Thames Water
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Electrical Engineering

1 job

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Salary estimated from 476 employees, users, and past and present job advertisements on Indeed.

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Electrical Technician
£33,792 per year
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Rating overview

Rating is calculated based on 196 reviews and is evolving.


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Work-life balance


Finance Graduate in Reading, Berkshire
on 5 March 2020
Relaxed environment to work in, with a good work-life balance.
Relaxed environment to work in, with a good work-life balance. The managers definitely care about the people that work for them. Restructuring is an issue, with a lack of consistency.
Key member of the Commercial Billing & Sales Leger Team in WALNUT COURT
on 6 October 2020
Completely awful
If you want to be treated like a child, be told not to express ideas and behave like a robot work here! The managers are inexperienced reducing strong members of teams to tears. There is no room for comment or discussion about performance. The turn over of staff is shocking and employees are afraid to say a word about anything so just leave. The last team of people taken on started at 10 and was down to 2 in 3 weeks and the three left are looking to leave. THE WORST AWFUL EXPERIENCE I HAVE EVER HAD - STEER CLEAR
Customer Service Agent in Swindon
on 26 August 2020
Amateurish managers who know nothing about how to motivate a team. No consistency between teams so whether you hit targets depends on whether or not your manager follows reasonable guidelines. HR not involved in probation meetings so corrupt managers will manage you out having run the show however they please. You basically train yourself, ongoing coaching is non existent and then you have the joke of weekly quality feedback from a manager who has never done the job! Unrealistic targets. Robotic working methods which lack common sense. Dreadful clumsy slow system which is not fit for purpose. Constant complaints and no wonder considering lack of support from management. So called ‘specialists’ are unhelpful and pass the book, half the time they expect you to solve an issue using the intranet so pointless them even having a role! Mates looking after mates and plenty of back stabbing.
Customer Service Advisor in Swindon
on 7 August 2020
Amazing work atmosphere
The management at Thames water is what made this such an amazing place to work, very understanding and easy to go to with problems. Good working schedule .
Case Manager in Swindon
on 2 August 2020
TW bullies
They ignored my health conditions and bullied me out of the company. They have a dog eat dog culture and no respect for life experience or previous work experience
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Questions and answers

People have asked 29 questions about working at Thames Water. See the answers, explore popular topics and discover unique insights from Thames Water employees.

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Interview insights

Insights from 76 Indeed users who have interviewed with Thames Water within the last 5 years.

Average experience
Interview is average
Process takes about a week

Interview questions

Telephone communication

Shared on 3 April 2019

Situational questions where you must think clearly and logically to solve a problem and how you have dealt with problems in your life previously.

Shared on 10 November 2018
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