Thames Water
Happiness score is 54 out of 100
3.4 out of 5 stars.
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Thames Water Careers and Employment

Work happiness

Scores based on about 31 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they have the time and location flexibility they need?
Do people feel their work has a clear sense of purpose?

About the company

  • Founded
  • Company size
    1,001 to 5,000
  • Revenue
    £730m to £4bn (GBP)
  • Industry
    Government & Public Administration
  • Headquarters
    Reading, UK
  • Link
    Thames Water website
Learn more


Salary estimated from 1.9K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 223 reviews and is evolving.



Registrations Associate in Reading, Berkshire
on 22 March 2022
Poor pay
Expected to do lots of tasks for other departments and this does not get reflected in the pay. Management are often less clued up on processes than the staff working cases day in day out
Customer Insight Manager in Swindon
on 30 June 2022
Team dependent
Lots of change, ended up with awful boss. Started so well, was lovely. Ended up leaving due to awful boss.Example - held personal return to work meeting in communal area.
Work Experience Placement in Slough
on 27 June 2022
Boring in front of computer all day
Playing pool at break times and having lunch in the canteen was good and was cool inside in hot weather but the rest was boring just same old helping Thames water guys on the phone and calling customers about Thames water issues. Lucky I didn't work there was just work experience.
Customer Experience Manager in Reading
on 14 June 2022
Awful place to work
Truly awful company to work for. There is no structure, the company direction isn’t clear with poor communication from the top as to the progress. Senior management in full denial about the state of the company and how to move things forward
Permanent-Operations Technician / Plant operative & HS Rep Guildford area in Guildford, Surrey
on 11 June 2022
Very rewarding job
Once trained, the role became amazing as in the sense the learning aspect was so addictive. Before long you engaged with fault finding, asset management, process management and safety.

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Questions and answers

People have asked 34 questions about working at Thames Water. See the answers, explore popular topics and discover unique insights from Thames Water employees.

See questions about:

  • Interviews
  • Working Hours
  • Benefits
  • Salaries
  • Working Culture
  • Working Environment
  • CEO
  • Hiring Process
  • Shifts
  • Work Life Balance
  • Company Future
  • Dress Code
  • Part Time Jobs
  • Promotion
  • Work from Home

Interview insights

Insights from 165 Indeed users who have interviewed with Thames Water within the last 5 years.

Average experience
Interview is average
Process takes about a week

Interview questions

Telephone communication

Shared on 3 April 2019

Situational questions where you must think clearly and logically to solve a problem and how you have dealt with problems in your life previously.

Shared on 10 November 2018

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