Thames Water Utilities Limited
3.5 out of 5 stars.
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Thames Water Utilities Limited Careers and Employment

About the company

  • Industry
    Energy, Mining, Utilities
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Jobs

We were not able to detect your location. You can browse through the 53 job Thames Water Utilities Limited has to offer

Permanent, Full-time
THP Operator

Abbey Wood

£26,000 - £30,000 a year

3 days ago

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Permanent, Full-time
Cost Planner

Reading

£37,400 - £50,600 a year

3 days ago

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Full-time, Contract
Creative Strategist / Senior Copywriter

Reading

£43,000 a year

3 days ago

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Permanent, Full-time
Principal Engineer

Hampton

£72,000 a year

3 days ago

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Permanent, Part-time
Help Desk Agent

Reading

£9,600 a year

4 days ago

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Permanent, Full-time
Network Service Technician

Darenth

£22,440 a year

4 days ago

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Permanent, Full-time
Technical Coordinator

Reading

£21,000 - £24,000 a year

4 days ago

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Permanent, Full-time
Data Analyst

Swindon

£27,000 - £35,000 a year

4 days ago

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Full-time, Contract
Field Scientist

Reading

£27,000 - £36,000 a year

4 days ago

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Permanent, Full-time
Assistant Engineering Project Manager

London

£35,000 - £43,000 a year

4 days ago

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Permanent, Full-time
Senior Analyst

Reading

£37,000 - £45,000 a year

4 days ago

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Permanent, Full-time
Operations Liaison Engineer

Enfield

£44,880 - £60,720 a year

4 days ago

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Permanent, Part-time
Helpdesk Agent

Reading

£9,600 a year

4 days ago

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Permanent, Full-time
Senior Control Engineer - (Technical Specialist)

Hampton

£37,000 - £50,000 a year

4 days ago

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Permanent, Full-time
Employment & Skills Business Partner

Reading

5 days ago

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Permanent, Full-time
Project Manager

Reading

£41,749 - £56,483 a year

5 days ago

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Permanent, Full-time
Wastewater Process Engineer Team Leader

Reading

£47,000 a year

5 days ago

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Full-time, Contract
System Strategy Manager

Reading

£40,000 - £52,954 a year

5 days ago

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Permanent, Full-time
Senior Project Manager

Reading

£48,000 - £72,000 a year

5 days ago

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Permanent, Full-time
Wastewater Process Engineer

Reading

£43,500 a year

5 days ago

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There are 53 jobs at Thames Water Utilities Limited
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Management

6 jobs

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Salaries

Salary estimated from 6.3K employees, users, and past and present job advertisements on Indeed.

Popular Roles

IT Support
£47,305 per year
Software Architect
£64,379 per year
Test Lead
£45,519 per year

Management

Performance Manager
£37,922 per year
Technical Coordinator
£32,299 per year
Contract Manager
£48,075 per year

Installation & Maintenance

Electrical Technician
£33,097 per year
Process Technician
£24,591 per year
Technician
£32,394 per year

Information Design & Documentation

Data Analyst
£31,697 per year
Business Analyst
£40,932 per year
Performance Analyst
£32,599 per year
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Rating overview

Rating is calculated based on 90 reviews and is evolving.

3.7020173.6020183.2620192.8220201.002021

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Work-life balance

Reviews

Operations Manager in London, Greater London
on 18 March 2020
Productive and Challenging Work Place
At Thames, there was always room for progression. The daily challenges were hard work yet achievable. The hardest part of the job was getting departments to work and liaise with eachother at all times. The most enjoyable part of the job was the interactions with staff, hitting targets and visiting the general public.
CSA - Customer Service Assistant in Swindon, Wiltshire
on 26 February 2021
Steer clear
Don't be fooled by the salary, Thames Water don't care about you as an employee. They prioritise unrealistic targets over the wellbeing of the employees who make them, and the customers. Training was all good, we were told to put the customer first no matter what, and take our time with their queries and investigate what you can... However, when we got onto the floor, we were basically told to hurry up the call, we were unable to take breathers between calls without it negatively impacting you someway. It got so stressful to the point I had more bad days than good, and got overwhelmed very easily as a result. Support network is a joke, they're only interested if your call is over 20 minutes, just to save their backsides figure-wise! Otherwise all we have from them is them saying "use the intranet", yet I thought their job was supposed to be helping us? Also we weren't trained in specific things and yet were expected to know absolutely everything! Also feels like theyre spying on you to the point you can't breathe! As someone with a learning disability, I found the support network shockingly barbaric. This the most pressurising and mental health draining job I've ever been in and I wouldn't recommend it to my worst enemy. No wonder there's such a high turnover! Don't be fooled by "putting the customer first", it's all a con!
Customer planner in Slough, Berkshire
on 13 August 2020
A very disjointed company that needs a radical shake up.
Too many process that even management have no idea about at times or even pass on until things go wrong. Communication from management is extreemly poor. Nothing is consistent. Very target driven company. You are also monitored every second of the day by software.
Incident Manager in Reading, Berkshire
on 25 June 2020
They look after you
Very well organised. Communications are regular. Collaborative meetings work and pleasure. Great culture to work in. Absolutely 5 star during Covid lockdown. Looked after everyone. Very caring and flexible. Lots of opportunities to grow within the company
Case Manager in Swindon, Wiltshire
on 11 June 2020
Shocking company
For a big company they do not deliver they have to much pressure from the regulators. Departments don’t communicate with one another becomes frustrating. Management are bullies
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Questions and answers

People have asked 11 questions about working at Thames Water Utilities Limited. See the answers, explore popular topics and discover unique insights from Thames Water Utilities Limited employees.

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Interview insights

Insights from 40 Indeed users who have interviewed with Thames Water Utilities Limited within the last 5 years.

Average experience
Interview is average
Process takes about a week

Interview questions

They focus on problem solving and ask you what you would do if you faced certain Water industry situations, i.e leaking water mains

Shared on 30 July 2018

The interview was very much role play based, with question of possible phone calls you may recieve as a customer service assistant. You would have to choose the responses to the customers question that you believed to be correct.

Shared on 18 April 2017
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  1. Thames Water Utilities Limited