Thames Water Utilities Limited
3.5 out of 5 stars.
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Thames Water Utilities Limited Careers and Employment

About the company

  • Founded
    1989
  • Industry
    Energy, Mining, Utilities
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Jobs

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Temporary, Full-time
Market Operations Associate

Reading

£11.22 an hour

23 hours ago

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Temporary, Full-time
Market Operations Associate

Swindon

£11.22 an hour

23 hours ago

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Full-time, Contract
Catchment Management Scientist

Reading

£30,000 a year

23 hours ago

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Permanent, Full-time
Leak Detection Supervisor

Enfield

£31,790 - £34,790 a year

23 hours ago

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Permanent, Full-time
Mechanical & Electrical Technician

Beckton

23 hours ago

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Permanent, Full-time
Slow Sand Filter Operator

London

£22,500 a year

2 days ago

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Full-time, Contract
Customer Planner / Assurance

Slough

£20,000 - £24,500 a year

2 days ago

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Full-time, Contract
Performance Framework Analyst

Reading

£49,000 a year

2 days ago

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Full-time, Contract
L&D Consultant

Reading

2 days ago

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Permanent, Full-time
Process Technician

Luton

£20,874 - £28,000 a year

2 days ago

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Permanent, Full-time
Product Specialist

Reading

£23,500 - £25,000 a year

2 days ago

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Permanent, Full-time
Senior Project Engineer - SCADA

Reading

£56,000 a year

2 days ago

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Permanent, Full-time
Registration Manager

Reading

£36,500 - £42,000 a year

2 days ago

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Permanent, Full-time
Technical Coordinator

Beckton

£39,000 a year

2 days ago

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Full-time, Contract
System Optimisation Analyst

Enfield

£29,000 a year

2 days ago

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Permanent, Full-time
Risk, Controls & Governance Manager

Swindon

£50,000 - £55,000 a year

2 days ago

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Permanent, Full-time
Collections Process & Strategy Manager

Swindon

£52,000 - £62,000 a year

2 days ago

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Permanent, Full-time
Technical Support Manager

Rickmansworth

£42,000 - £55,000 a year

2 days ago

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Permanent, Full-time
Mechanical & Electrical Technician

London

£36,000 a year

2 days ago

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Permanent, Full-time
Operations Liaison Engineer

London

£45,000 a year

3 days ago

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There are 79 jobs at Thames Water Utilities Limited
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Management

10 jobs

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Salaries

Salary estimated from 7K employees, users, and past and present job advertisements on Indeed.

Popular roles

Industrial Electrician
£32,399 per year
Procurement Manager
£49,821 per year
Instrument Technician
£39,922 per year
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Rating overview

Rating is calculated based on 91 reviews and is evolving.

3.7020173.6020183.2620192.8220201.502021

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Work-life balance

Reviews

Operations Manager in London, Greater London
on 18 March 2020
Productive and Challenging Work Place
At Thames, there was always room for progression. The daily challenges were hard work yet achievable. The hardest part of the job was getting departments to work and liaise with eachother at all times. The most enjoyable part of the job was the interactions with staff, hitting targets and visiting the general public.
Drainage engineer in Reading
on 5 April 2021
Fun working
Management looking after it's self no back up at allNo one wants to help each other Some shift.mangers are willing to help that are the ones with many years of service
CSA - Customer Service Assistant in Swindon, Wiltshire
on 26 February 2021
Steer clear
Don't be fooled by the salary, Thames Water don't care about you as an employee. They prioritise unrealistic targets over the wellbeing of the employees who make them, and the customers. Training was all good, we were told to put the customer first no matter what, and take our time with their queries and investigate what you can... However, when we got onto the floor, we were basically told to hurry up the call, we were unable to take breathers between calls without it negatively impacting you someway. It got so stressful to the point I had more bad days than good, and got overwhelmed very easily as a result. Support network is a joke, they're only interested if your call is over 20 minutes, just to save their backsides figure-wise! Otherwise all we have from them is them saying "use the intranet", yet I thought their job was supposed to be helping us? Also we weren't trained in specific things and yet were expected to know absolutely everything! Also feels like theyre spying on you to the point you can't breathe! As someone with a learning disability, I found the support network shockingly barbaric. This the most pressurising and mental health draining job I've ever been in and I wouldn't recommend it to my worst enemy. No wonder there's such a high turnover! Don't be fooled by "putting the customer first", it's all a con!
Customer planner in Slough, Berkshire
on 13 August 2020
A very disjointed company that needs a radical shake up.
Too many process that even management have no idea about at times or even pass on until things go wrong. Communication from management is extreemly poor. Nothing is consistent. Very target driven company. You are also monitored every second of the day by software.
Incident Manager in Reading, Berkshire
on 25 June 2020
They look after you
Very well organised. Communications are regular. Collaborative meetings work and pleasure. Great culture to work in. Absolutely 5 star during Covid lockdown. Looked after everyone. Very caring and flexible. Lots of opportunities to grow within the company
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Questions and answers

People have asked 13 questions about working at Thames Water Utilities Limited. See the answers, explore popular topics and discover unique insights from Thames Water Utilities Limited employees.

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Interview insights

Insights from 42 Indeed users who have interviewed with Thames Water Utilities Limited within the last 5 years.

Average experience
Interview is average
Process takes about a week

Interview questions

They focus on problem solving and ask you what you would do if you faced certain Water industry situations, i.e leaking water mains

Shared on 30 July 2018

The interview was very much role play based, with question of possible phone calls you may recieve as a customer service assistant. You would have to choose the responses to the customers question that you believed to be correct.

Shared on 18 April 2017
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