Thames Water Utilities Limited
Happiness score is 55 out of 100
3.3 out of 5 stars.
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Customer Service Representative interviews at Thames Water Utilities Limited

Here’s what others thought about the interview process at Thames Water Utilities Limited.

Interview experience

Based on 29 interviews
Average

Interview difficulty

Based on 29 interviews
Medium

Interview process length

Based on 26 interviews
About a month

Customer Service Representative interview process at Thames Water Utilities Limited

Overall experience

On a scale of 1-10 where 1 is Poor and 10 is Excellent, their rating is 5.

On a scale of 1-10 where 1 is Easy and 10 is Difficult, their rating is 6.

Interview process length
About a month
27%
About two weeks
23%
About a week
19%
About a day or two
15%
More than one month
15%
Most reported steps
Phone call/screening
72%
Problem solving exercises
44%
Group interview
40%
Written test
36%
On-site interview
32%
Least reported steps
Drug test
4%
Take-home/sample work
0%
They have no interview
0%

What candidates say about the interview process at Thames Water Utilities Limited

  • Long and intrusive they allow you to quit your job without actually being able to take you on but giving the impression you have a new job to go to so although I got the job please be careful.
    Shared on 16 March 2022 - Customer Service Advisor - Swindon, Wiltshire
Read more about the interview process at Thames Water Utilities Limited

Customer Service Representative interview questions at Thames Water Utilities Limited

Commonly asked questions, as reported by candidates

  • The interview was very much role play based, with question of possible phone calls you may recieve as a customer service assistant. You would have to choose the responses to the customers question tha…
    Shared on 18 April 2017 - Customer Service Advisor - Reading

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