The AA
3.3 out of 5 stars.
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The AA Careers and Employment

Work happiness
Scores based on about 23 responses to Indeed's survey on work happiness
41
Work Happiness Score
Low
Do people feel happy at work most of the time?
62
Achievement
Average
Do people feel they are achieving most of their goals at work?
54
Compensation
Below average
Do people feel that they are paid fairly for their work?

About the company

  • Founded
    1905
  • Company size
    1001 to 5,000
  • Revenue
    £500m to £1bn
  • Industry
    Automotive
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Jobs

We were not able to detect your location. You can browse through the 72 job The AA has to offer

Full-time
Social Media Customer Advisor

Cheadle

£20,000 a year

20 hours ago

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Full-time
VWG Dedicated Technician

Chester

£29,636 a year

20 hours ago

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Lead scrum master

London

20 hours ago

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Wellbeing Manager

Basingstoke

3 days ago

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Finance Assistant

Basingstoke

3 days ago

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Desktop Buildings Surveyor

Royal Tunbridge Wells

3 days ago

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Data Engineer

Basingstoke

3 days ago

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Permanent, Full-time
App UX Designer

London

£50,000 - £60,000 a year

3 days ago

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Permanent, Full-time
Pricing Manager

London

3 days ago

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Customer Advisor

Cardiff

£17,850 a year

4 days ago

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Full-time
Incentives Analyst

Newcastle upon Tyne

4 days ago

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Full-time
Incentives Analyst

Oldbury

4 days ago

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Lead Problem and Major Incident Manager

Basingstoke

4 days ago

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Project Manager

Basingstoke

4 days ago

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Full-time
Full Stack Developer

Manchester

£55,000 a year

4 days ago

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Full-time
Recovery Claims Handler

Royal Tunbridge Wells

£22,000 a year

5 days ago

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ITSM Tooling Team Lead

Basingstoke

£45,000 a year

6 days ago

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Planning & insight analyst

Oldbury

£35,000 a year

6 days ago

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Full-time
Social Media Marketing Manager

London

£45,000 a year

6 days ago

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Digital Delivery Manager

Basingstoke

6 days ago

View job
There are 72 jobs at The AA
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Installation & Maintenance

17 jobs

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Salaries

Salary estimated from 2.6K employees, users, and past and present job advertisements on Indeed.

Popular Roles

Customer Service Representative
£15,554 per year
Senior Product Manager
£60,000 per year
Product Owner
£57,826 per year

Installation & Maintenance

Mechanic
£32,384 per year
Technician
£28,841 per year
Vehicle Technician
£18,805 per year

Customer Service

Customer Service Representative
£15,554 per year
Call Center Representative
£20,163 per year
Outbound Customer Service Representative
£18,745 per year

Sales

Client Advisor
£18,709 per year
Field Agent
£29,592 per year
Account Manager
£23,486 per year
Explore more salaries

Rating overview

Rating is calculated based on 449 reviews and is evolving.

3.4820173.0820182.7820192.8620201.602021

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Work-life balance

Reviews

Recovery Operator in Colchester
on 5 November 2020
Recovery operator
Hard work strange shift patterns not the same job any more great new kit to use latest technologies good trainers and knowledge tobe learnt jobs ok if your single or divorced
Roadside Technician in London
on 20 February 2021
Overworked and underpaid
Overworked and underpaid, many changes were made since I started working for this company they even forced us into a new contract which the union could not do anything about and worked out to be less money than what I started off on. Company does not consider employees work/life balance 11-12hr shifts with a 40 minute over finish time rule which you can’t avoid some days I was working 13 hours when scheduled to work 11 hours due to the 40 minute rule and getting stuck on your last job. Shift patterns were messed around multiple times which is not good for your sleeping pattern and it will take its toll on you physically and mentally. Staff were not treated fairly and our opinions never really mattered, the company does a good job of promoting the job to make it seem great but you are in for a trap. Worked here for two years and very glad that I’m making the decision to leave feel a lot less stressed out since making this decision. Be careful.
Customer Service Advisor in Newcastle upon Tyne, Tyne and Wear
on 1 February 2021
Poor training
Poor management and training. New job role for myself i had worked in retail 12years and changed to something new. Home work was alot harder learning in training no extra support or help expected to know everything within 3 weeks. Knocked my confidence with my speech and speaking over the calls it was never what you did correct always what was wrong. Not allowed to have conversations with customers apart from 19page guide had to leave with my anxiety and lack of support after asking for extra training felt as if i wasnt allowed anymore help then i was giving. Need to be tough as customers can be awful and no training how to manage dealing with this
AA Patrol Technician in Birmingham, West Midlands
on 28 January 2021
Terrible management
Wouldn't be so bad if you didn't have to deal with the new management structure. They say one thing and do another. Scolded for making the right decisions given the specific situation your faced with.
Insurance Claims Handler in Royal Tunbridge Wells
on 26 January 2021
Awful place
Management poorly run, and everything they say is contradictory, offered me extra training but then penalised me for having extra training, the manager went through the same training I did at the same time and didn’t have a clue how to run anything properly and chose to pick on my for everything I did even though I was following why he told me to do
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Questions and answers

People have asked 58 questions about working at The AA. See the answers, explore popular topics and discover unique insights from The AA employees.

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Interview insights

Insights from 187 Indeed users who have interviewed with The AA within the last 5 years.

Average experience
Interview is average
Process takes about a week

Interview questions

What are your thoughts on cross dressing in the workplace.

Shared on 3 April 2018

Can you drive

Shared on 5 December 2017

Provide an example where you........ Along with typing, maths, English CPU based tests.

Shared on 18 April 2017
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