Stop putting employees on emergency tax - it's your job to to forward their P45 to the tax office!
Get rid of the staff that are there now and hire people who actually care about the workers and aren't actually just in it for the wage, been f***ed about many times by them from different regions, heads are up their as*** with the majority, the is a minority though that will go out there way to help keep you in work.
Put the employee 1st, had experience in the the past where I was not believed and sacked even though I gave my account of the situation. Employee 1st
Excellent Communication between the agency/workplace and Employee as its not good now.and I would leave a message to the Employees on their phones if i could not get to speak to them and I would give the Employees more notice of when there next shift starts instead of giving only a few hours,inform the Employee they have to work a week in hand and you will get your payslips.
Keep people informed about what's going on instead of having them hanging about to hear nothing.
Ill shut the place down.