The Best Connection Employment Group
Work wellbeing score is 73 out of 100
3.4 out of 5 stars.
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The Best Connection Employment Group Employee Reviews

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United Kingdom967 reviews

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3.4Work-life balance

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It away to try a job without all the comments

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What is the best part of working at the company?Freedom that it allows me to haveWhat is the most stressful part about working at the company?Some times you don't get shifts when you actually really need itWhat is the work environment and culture like at the company?It changes depending on your assignment What is a typical day like for you at the company?Wake up get to work check for shifts go home
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Poorly run company ran by idiots

. Some days busy some days aren’tLearnt how to work with others aswell as a fast pace environment.Hardest part was the hard days on the recycling.Most enjoyable was the finishes
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Insights into The Best Connection Employment Group

Based on 383 survey responses
What people like
  • Fair pay for job
  • Clear sense of purpose
  • Ability to meet personal goals

Useless company

Time wasting, slow to act and drag you along. Uninformative about the company's they represent. Low pay for the work and hours. Never again, proper time wasting
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Best agency I have worked for

I have worked for many agencies in the past and always had issues either with pay, holidays, not booking on shifts or something else. Worked for best connection for 6 years and never once had an issue.
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Happy with work that I've been sent to

They try their best to get me work. Always very polite and friendly as with the companies that I have been sent to. As a driver long hours are expected.


Work around your lifestyle


Pay could be better
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Dire beyond words can describe

There was nothing nice about working here, I worked as a branch administrator/payroll and it was awful. Firstly I was told taking holidays was fine as everyone could do my job in my absence, this was a lie andI ended up working over Christmas. In fact I had family arrangements on one of the days and I was asked if I could get out of going to that! The pay was abysmal for what the job entailed, when something went wrong I would always get the blame, colleagues would go behind your back and management were nasty and rude. Some people were nice but they were few and far between. Overall it has to be one of the worst experiences in my life.If you enjoy being miserable and treated badly by your employer then this is a job for you!


Going home


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Rubbish,let you down a bunch of jobs worths.

What is the best part of working at the company?There wasn't ,mess you about with shifts one minute say you are in then the next thay cancel your shift!!What is the most stressful part about working at the company?When thay mess you about with work.
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Good company to work for and they are very understanding of their staff. Thank you for being such a great company to work for I will miss every minute of it
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Great training set up

Great opportunities for those new to recruitment or experienced staff. They provided great training for new starters and work to realistic sales targets.
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Working for the Best Connection Employment

It was a good experience.They found me a temporary job that turned into more than a week.I recommend this agency as they found me employment quickly.


I knew exactly what I was getting into.


Nothing bad to mention
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A very good agency to work for

Best connection Milton Keynes has been fantastic to me. Great communication from Amy and the team from the get go, they listen and help you where they can. The pay is fair and can't complain. They have a wide variety of driving jobs they have assigned to me and have always catered to my needs due to an injury. The best agency I've ever worked for and can't recommend them enough.


Great communication


Can't think of a single one
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Finally found balance

Brilliant. It's the first agency I've worked for and I'm loving it. It's made me wonder why I've been suffering as fully employed for so long. I can accept work as and when I'd like and politely decline if I'd like, without anyone giving me the daggers or huffing and puffing. If you don't want to work everyday of the week, you dont have to. The guys in the office are very responsive, polite and are always on the phone with a number of available shifts. The money is fantastic for Class 1 HGV! Literally double what I was earning in my last Class 1 job. I can work 3 days where I am now and earn more than I would in 5 days in my previous jobIf you can get some work through Best Connection, I'd highly reccomend it. The only downside is lack of job security as you aren't always guaranteed work but as long as you are aware of that and are happy with it, it's great!!


Great money. Freedom. Balance. Positive attitude towards work. Friendly staff


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Incompetent and will sell you a dream.

Don’t bother. In my experience the employment group will offer you shifts, give you a time and location of work, you will usually be given an induction day, and they will make it clear that they are willing to take you on and give you a time and date of when you will start to work. However, they sell you this dream, only for them to go back on their word, and tell you that there is no work available anymore. In my experience I had the induction day on the Saturday and was told that I would start working on the Monday. I arrived at the workplace, and the warehouse management team told me that I’m not supposed to be working today. They told me they let the employment group know that there is no work available today (being the Monday). I was not informed by the employment group that I would not be working on the Monday. As far as I was concerned, I was working on the Monday as a member of the employment groups’ team told me I would be, and I was not followed up after the induction day with the fact that there is no Work availability on the Monday I was called by the employment group as I arrived at the workplace, after I’d spent time and money commuting to the place, and asked if I had arrived at the workplace. I said yes, I’ve arrived at the workplace. They then proceeded to say that I do not have work today as there is no work available, and then i asked them why they told me that I’ll be working on the Monday and not followed up with the fact that there is no work available. The management team I was dealing with made it clear that I was going to work the following Monday. This - 
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Sad sad sad

I would never recommend anyone to work for this poor agency. They lie to youThey promise you a weeks work then only give you 2 days.they never return your phone callsTakes them ages to find you a jobReal poor agency to work for you have to ring them 3 - 4 times in the day to find out if your working or not. They never contact you.The pay for the jobs you do is not enough.




Long hours, lie to you, poor agency
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Worse agency I've worked for

Worst agency I have worked for constantly give you shifts then take them away and holiday ain't a thing you take a day and they cancel your work for the next few weeks
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Manager Was Rude and Sent threatening messages

During my time working at the best connection I was met with a rude manager/person who you communicate with to get the different jobs. Number one the would message you before the shift is about to start. The person completely ignored my request and tried to send somewhere that was 2 hours away from my house. Also when I wasent able to attend one shift due to getting Covid, he messaged me with things that no should tolerate overall the best connection should watch who they have as employees. The weekly pay is not worth the nonsense u deal with.


Non at all. The weekly pay was not worth it


Rude messages and
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They were always reluctant to match me up with the positions that I wanted to do and instead tried to get me on jobs that presumably they made the biggest margins on, despite me divulging that I suffered from depression. They were still condescending in their tone when you didn't take those jobs. So it was difficult getting on the jobs more of your choosing. Eventually I'd be given a chance in a job that you'd know might be difficult emotionally. You'd try but it wouldn't work out and you'd explain why they'd be really damning about it. They might give you another opportunity, and this one would go well until the client would let you go owing to lack of workload. You'd try for another job (and this is where this agency is particularly worse than others) but guess what.. Those at Best Connection were still really critical of you - one job went well and the other didn't. They only focussed on what didn't go right. They were never supportive. It is not as if they didn't have loads of jobs going as they were advertising multiple different jobs every day so you'd be almost obliged to use them. They clearly didn't care that you suffered from depression. They didn't work with you to find a job that suited - and that baffled me.


Was paid correctly and on time


One way respect.
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Not too bad

They have big variety of jobs, interview is straightforward and you may start work the next day. Management team are very supportive. You get paid for the work the following week.




Low salary
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Great Agency to work for

I am currently working for the agency on contract in West Wales. The ladies in the office are accommodating with shifts and start times each week and will try to accommodate your availability. They really do try to help as much as they can .10/10


Great regular work


None so far
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Easy but tiring

Some jobs can be much harder than others physically, but at the end of the day it’s all fairly simple and somewhat similar and decent pay, and with optional hours you can’t complain. It was fun working with some companies and less with others but it’s fairly straight forward warehouse work most of the time, staff are nice too.
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Avoid avoid avoid

Extremely childish environment, management is dreadful- constantly spoken down to and private matters are spoken about behind your back. No support whatsoever from a management perspective. Constant false promises. 0 commission.


No pros at all


All of it
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Overall rating

Based on 1,005 reviews

Ratings by category

3.4 out of 5 stars for Work/Life Balance
3.2 out of 5 stars for Salary/Benefits
3.0 out of 5 stars for Job security/advancement
3.2 out of 5 stars for Management
3.3 out of 5 stars for Culture

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