The Best Connection Employment Group
3.1 out of 5 stars.
Get weekly updates, new jobs, and reviews

The Best Connection Employment Group Employee Reviews for Truck Driver

Review this company
Job Title
Location

Ratings by category

3.1Work-life balance

Sort by

HelpfulnessRatingDate
Found 63 reviews matching the searchSee all 634 reviews
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Good if it suits your lifestyle

Indeed featured review

The most useful review selected by Indeed
Worked from Carlisle branch as driver. Like most agencies flexibility is good if suits your lifestyle and don't need guaranteed hours. Got great experience doing different types of work. If any issues obliviously you are on your own and they will side with customer, especially if it is a national contract. Was paid weekly and efficiently never had any problems with wages, holiday pay as well. Branch manager good, but other office staff constantly changing and some not the best.

Pros

Choose when you work

Cons

No protection or guarantees
Was this review helpful?

Official response from The Best Connection Employment Group

17 August 2021
We really appreciate you taking the time to leave a review. If there is anything that we can do to improve your experience, please email us at customer.satisfaction@thebestconnection.co.uk – Will
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Avoid at all costs

This agency do NOT care about anyone apart from themselves as long as they get you in work they do NOT care as you are paying their wage, I started working for them last year and just to get the application form sent over I had to chase them for it, not a good start and it got worse over time. Once working for them I was sent to different companies all the time with different start times and if I didn't want to work you would get told that it could damage you're reputation but yet they tell you that you can work when you want, they also phone you on the day and ask if you can work and expect you to take the work as it would help build reputation and if you don't, don't expect work for the next few days. If they want to get hold of you they will keep ringing until you answer the phone even if they know you are working, just leave a voice mail!. Very rude staff and you always have to prove something to them as to why you don't want or can't work, I thought agency work was supposed to be flexible??. No incentives and low pay considering the rate they charge companies for the work that you do compared to some agencies who pay well and look after their staff. Some days you would get a full weeks work and then the next you could have a week of no work which isn't good when you have living expenses to pay. They also tell you plenty of work is coming in but yet you don't get any calls asking if you can work and then see job advertisements for the job sector you work in. Overall I have no positives about this company and I certainly would NOT recommend nor work for again. Please don't - 

Pros

None

Cons

Long hours, Low pay, Not consistent work, No respect
Was this review helpful?

Official response from The Best Connection Employment Group

17 August 2021
We’re truly sorry that you’ve had a bad experience with The Best Connection. Please could you email customer.satisfaction@thebestconnection.co.uk with all the details of your experience and we will investigate the matter further. - Will
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Horrible people, withheld pay

Coventry branch, horrible people to work for, arrogant confusing and trying to hold your pay. Been fighting for about 2 weeks now, completely unprofessional didn't do all their needed checks until halfway through my assignment and then basically wanted me to work for nothing, don't trust them.

Pros

None

Cons

Not paying
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Will like to go there when is possible to work

Felt a good support and will recomend it if someone is looking for some jobs! Many agengys require to much online information and this one itdoesn,t!Paulo Antunes.

Pros

Didn, t had to go there for interview was made by phone
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Good people to work for in the Carlisle branch

I only used them for an extra shift now and then but they were Bob on.However I've not been there for 3 years so things could have changed and I'm not sure what contracts they have secured

Pros

Flexible
Was this review helpful?

Rate your recent company

Share your experience to help others

Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Got a full time job pretty quickly

Always paid correctly and on time. Got a temp to perm position then full time position pretty quickly. Management kept me updated in plenty of time and holidays were easy to arrange.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Not a very well run operation altogether.

Terminated my contract when i got diagnosed with cancer. When i got in touch they said that the contract i was on was not there anymore. Next day advertising for the dead same contract.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Working at The Best Connection

Good, friendly atmosphere when attending the interview, driving team are very helpful and knowledgable, and put you at ease, Good company to work for.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Think there summit special

Idiot in the office lucky his head is still attached I'd gladly off him.. Keep you off for 3 wks for punishment as you've booked a day off. reminded the prat daily then because he's forgot he leaves you off for three weeks and got caught out doing it twice.. Never worked for vermin like this close them down 👇 do everyone a favour
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Very poor

Talk the talk but full of bull.Paper time sheets .Talk as if they've got loads of work when they haven't.Avoid one of the worst agencies.Money always wrong and unprofessional.!!
Was this review helpful?

Jobs at The Best Connection Employment Group

Truck Driver positions
See more jobs
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Good place to get experience

I joined best connection to her experience as a class 2 HGV. Have been offered work on a regular basis with various different companies. Good communication from office when work is available
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

The advertised job isn't the job you will get

They advertise jobs with higher rates but you won't get them because they are not really vacant or never been.The amount of work offered is poor and the pay rate far below what you see on Indeed.This is my experience with The Best Connection.I didn't had best connection with them.Maybe you will be more lucky.Who knows?
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Not recommended

Worked via Hull branch on HGV work. Wasn't good at all - started ok but got worse as time went on. Devious is best to sum em up Don't go anywhere near the place!
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

All good I liked to work for them.

This is an agy they keep you in work all you need the pay is good and you get payed weekly no problem they look after you to keep you happy I can not folt them.

Pros

Good pay on time weekly

Cons

No cons
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Newcastle office terrible for HGV work

Newcastle tyne and wear area. Hgv drivers this agency is without doubt the worst you will come across Bad work Bad pay Late pay Rude office bods Have a huff if you don't want to work every single shift they offer
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Always kept busy

Been with these guys for a year and a half now and in a permanent placement for 15 months. Even before this placement I was always kept busy and never short of work. Have found that other agencies do pay slightly more but have not had any problems and all the guys in the office are easy to deal with (unlike others). Some things are worth more than money so overall am very happy.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Worst agency ever

Worst agency ever. Lie about jobs on Indeed and similar sites which not exist. Lie with payments deal with one pay, another. Stay away................
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

False advertising derby

False adverts and phone call to get you in to there office told loads of work never even got one call even tho it’s in the peak period, with promise of the earth
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

non serious agency

a non-serious agency. they send you to work and if you do not want to continue working for them, they will not give you the money you worked days. bad agency
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Good helpful and honest

.I have had about two weeks in total of no work....if you are unhappy on an assignment they back you, this is the Portsmouth branch..My don't have a set day, one day is pallets next day would be pump truck and tail lift all different

Pros

Honest advisors and regular work plus time off if you need it without sulking ppe providef

Cons

No coffee machine in the brach
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Good company to work for

I've worked for best connection basically since I passed my hgv 2 a year ago, there has been a good steady flow of work for the majority of the time but when it has dried up the office seem to try their best at getting you work. The pay isn't great but the pay for a hgv 2 driver seems to be quite poor no matter who you work for. Management in the office are always polite and helpful. It is what it is regarding the job but what I can say is I've had enough of it after only a year.

Pros

Helpful office, and good for gaining experience if your a newly qualified driver

Cons

Potential of having no work, pay, the job itself
Was this review helpful?

Want to know more about working here?

Ask a question about working or interviewing at The Best Connection Employment Group. Our community is ready to answer.Ask a Question

Overall rating

3.1

Based on 634 reviews
5
195
4
116
3
85
2
50
1
188

Ratings by category

3.1Work/Life Balance
3.0Salary/Benefits
2.8Job security/advancement
3.0Management
3.0Culture

Compare The Best Connection Employment Group with

The Best Connection Employment Group Reviews by Location