The Body Shop Careers and Employment

Better than average retail jobsGood perksGood company moraleCompany product knowledge is interestingYou are expected there before your start timeTargets

Operations Assistant in Littlehampton, West Sussex

on 31 July 2022

Don't bother

Poor managementPetty managersTake short cuts and don't really care about the people they employ. Not a good place to work at all. They have all these "buzz" phrases they advertise yet they don't seem to apply to their employees.

Customer Sales Advisor in Wandsworth, Greater London

on 25 July 2022

basic pay not worth the stress

good first job for those who need experience or are studying. cant support a family working as a customer adviser there. They wouldn't even pay me the correct maternity pay as I has reduced my contracted hours from 16 to 8 a few months before going on maternity(to allow rest days as I had a really bad pregnancy) even though I still did plenty of overtime. my manager neglected to inform me that reducing my hours would me that I would no longer qualified for the full mat pay. If I knew that beforehand I would have tried to wait it out. Instead due to the stress and pain, I ended up taking mat leave at the earliest date and handed in my notice before I was due to return. Good riddance.

Store manager in London

on 24 July 2022

Depending on size of store

They do care about their employees but often set unrealistic stuff and depends on your area manager. I had one which was proactive, sales focused and supportive but can be unrealistic. Had one that was more laid back, understanding and supportive, and then one which would set tasks but not follow up, unsupportive and had favourites. Head office doesn’t understand what it’s like working in a store. If your running a busier store it’s hard to get tasks done sometimes due to little payroll hours and footfall. If your running a smaller store you can get stuff done but lone working a lot of the time and have to plan to be able to do stuff on the shopfloor.Bonus is awful. Store manager gets same bonus as team leaders, no additional ones. Pay for team leaders and consultants is good but managers os appalling. Sometimes a £1 difference between team leader. Tasks are simple and they are a nice company to work for, but Does depend on your area manager and the store.

Customer consultant in Dunfermline Central

on 14 July 2022

Amazing place to work

Brilliant job Fantastic company to work for Brilliant management team Fast paced but enjoyable Lovely workforce Brilliant discount on store products Fantastic training that is ongoing Fantastic support from company Best job I have had in retail

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Questions and answers

People have asked 85 questions about working at The Body Shop. See the answers, explore popular topics and discover unique insights from The Body Shop employees.

What shift times is it and what days

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As a customer consultant, working 2 4 hour shifts, are the hours flexible?

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Interview insights

Insights from 395 Indeed users who have interviewed with The Body Shop within the last 5 years.

Favourable experience

Interview is easy

Process takes about a day or two

Interview questions

Why would you like to work here? whats one beauty product you couldn't live without? how have you/would you deal with a difficult customer? what was a good customer experience you had and what made it so good? whats a charity/cause you feel very passionate about? do you have any experience with interacting with customers that could benefit you in this role?

Shared on 19 April 2022

What makeup do you carry with you and what cant you live without? How would you handle an unhappy customer What do you know about TBS

Shared on 10 October 2019

Abouht my experience

Shared on 12 October 2018

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