Beauty Advisor and Make up artist at airport in Manchester Airport, Greater Manchester Debenhams
Very Productive , fun a Great leader in the industry to be part of.
Having spent many years , in total 18 at Airport and 5 years + in high street . Estée Lauder is an iconic Brand and evolves constantly . The whole Ethos of the Co is Perfect and to have worked for this Co I am Truly Thankful. All I have learnt and who I am today because of this brand .
Counter Manager in London, Greater London
You will do well if you are the Area Manager’s favourite
The management at Estee Lauder will only promote who they like. They don’t care about you as a person. If they want to make someone look good because that person might fit their vision for the brand they wont care about the person’s character , honesty or if they perform well in their job. The managers will turn a blind eye if it means their favourite gets promoted.In the London area the staff is told what to say when visits from US are announced which makes everything staged and fake!The managers are not keen on weekends off either, you wont be having too many of those! I would not reccomend working there. The targets are unrealistic... they want you to sell 2 products to each customer worth £65 or more. There is a lot of pressure on employees to find customers in store and sell as much as possible. Staff is also encouraged to call customers from the data base to offer them free appointments just so they can sell more. You are also meant to keep track of all these activities and report them via Whatsapp daily to your line manager.
Work Area Manager in Fareham, Hampshire
Loosing pace with innovation - mis-guided management - blame culture
Initially excited to gain a Work Area Manager (WAM) position at this prestigious company, I was quicky dissapointed! Despite having daily meetings to add more & more KPI's to an already extensive list of daily measurements, there was no appitite to address the fundimental operational flaws; No SOP's leading to ill-thought out CAPA's - which more often than not negatively impacted the business elsewhere (..and the cycle repeats...). Replenishment of the pick lines was treated as an afterthought - despite being a main cause of pick errors. Solutions offered up to Senior managers, but sadly fell on deaf ears. They much preferred pointing the finger of blame, or adding yet more KPI's, rather than working colaboratively towards a robust CAPA. When there I was one of 4 operational WAM's (Goods In, Pick, Pack, Despatch), but for some reason there were 4 Operations Managers (2 Senior) too - all with differing agendas! - enough said. The Ops manager I reported into was simply out of his depth. Terrible culture. I had to leave after just 3 months - simply couldn't stand it.
Counter Manager in In Myer & David Jones in Australia, John Lewis in the UK
I just loved working for this company
All round, I absolutely loved working for Estee lauder, it is one of my biggest regrets, Choosing to leave this wonderful company. It is a fashion forward brand that is well advance in technology, Fabulous update training & fun to work for. Fab customers, And I had the utmost respect for my area manager....WONDERFUL!
Supervisor/Team Leader in South Normanton
Brilliant company to work for, but shame the management was Micromanaged
The company it’s self are brilliant to work for with great benefits if run by a good management. Unfortunately ours changed after a couple of months and the manager was awful, very micromanaged and did not care about staffs well being, to the point of people having mental health problems.