The Estée Lauder Companies Employee Reviews

What is the best part of working at the company?there are so many benefits and the team is amazing! head office take care of you! What is the most stressful part about working at the company?the targets are very high and it can be very difficult to hit them all

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Great pay, not much else

Assistant Business Manager (Former Employee) - London, Greater London - 1 September 2023

I was very excited to join Estée Lauder, the interview process was intense but very good and fair. The salary they offered was extremely competitive. Once I started my role the people I worked with in the department store were so friendly and my direct manager was one of the best managers I have had in my career. However the communication between Estée Lauder and the department store I worked in was poor. Furthermore there were one or two incidences where the head office team completely undermined the counter management, this completely removed my trust in Estée Lauder as company. Then when the pandemic came around Estée Lauder really did not support us. I was made redundant twice with little to no support from the company. I also felt slightly mislead by the process that I may have actually had a chance at securing another role within Estée Lauder companies which did not happen.

Pros

Excellent salary, good staff discount, reasonable training

Cons

Constant miscommunication, poor head office management, unmet expectations

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Awful management

Packer (Former Employee) - Segensworth - 2 July 2023

It would of been nice there apart from feeling ostracised from all the polish speaking in own language lounging around. Even though my quota for the days, hitting above what was expected, if you are a male you could do 40 orders. If you are a female, and hit targets over 300.The men get taken on and the women don't

Pros

Good shift times

Cons

No recognition

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Awful management. Favoured certain staff

Packer (Former Employee) - Hampshire - 2 July 2023

No support given by management. Members of staff very rude. Groups of polish people always talking in polish. Despite hitting targets above core staff, I was not kept on while staff were not even close to hitting targets were taken on. Seemed to favour keeping male staff. If your face fitted you’d be fine.

Pros

Canteen ok, hours ok

Cons

Not being appreciated, special treatment towards certain staff

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No tienes vida personal

ventas y atencion al cliente (Former Employee) - Liverpool - 27 June 2023

Horarios súper demandantes, los presupuestos de mes altos y no se llegan a cubrir Los supervisores muy prepotentes, no apoyan a su personal Sueldo base muy bajo Solo un día de descanso a la semana

Pros

Te dan dotaciones de productos

Cons

No te dejan descansar fines de semana

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Insights into The Estée Lauder Companies

Based on 118 survey responses

What people like

Feeling of personal appreciation
Clear sense of purpose
Ability to meet personal goals

Great place to work

HR Manager (Former Employee) - London, Greater London - 18 May 2023

Many opportunities to move between brands and functions to develop your career. Fast-paced environmentPay is market-aligned and a great benefits package. They do a lot for charities and support you in that as well

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Great

Makeup Artist (Current Employee) - Liverpool, Merseyside - 16 May 2023

Fabulous amazing fab gorgeous helpful amazing fab fab fab gorgeous unreal fbaulour fabulous amazing great lovely people love it so much I could cry thnaknyou

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Good place to work

Project Associate (Current Employee) - United Kingdom - 16 May 2023

Good company to work for, sometimes will expect to work over your normal working day without ask. Benefits good, pay is not competitive for the type of work

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big workspace

Warehouse Operative / Order Picker (Former Employee) - Fareham - 20 April 2023

was only hired for Christmas rush but they send u your shift on your phone some times no called at all so you have no work and they don't care just rush rush rush and don't care about you and no help and everyone for themselveswas just picking and packing cosmetic items, Didn't have enough boxes or tape or even wrapping paper.

Pros

easy to order food. delivered to your work space

Cons

hours unreliable

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Good place to work but no job security

Process Operator (Former Employee) - Petersfield - 22 March 2023

Its a clean and hygiene place to work. Good cafeteria. I had some helpful colleagues but I felt discrimination in some cases. They pay very good salary but the Job security is fragile if you are not a permanent employee. Its even tough to be become a permanent employee. I saw people are working there for 4-5 years but still not permanent and they were asked to not to come without any notice period with an excuse of economic downfall.

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Staff training (Former Employee) - London - 13 March 2023

Nice company, they’re very understanding and very open to providing training to succeed in your role.There’s an intranet based on Facebook which is cool and you get to make your own schedule if you’re a counter manager

Pros

Discount on luxury brands such as Tom Ford and Estée Lauder

Cons

Doesn’t make you feel part of a team

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Great company to work for BUT

Senior IT Engineer (Former Employee) - Portsmouth (Home) - 8 March 2023

They ended my contract early with only 2 weeks' notice and my colleague got within 2 days of the end of his contract before they renewed it. They treat contractors a bit badly

Pros

WFH good pay

Cons

Can't be trusted to honour a contract and little notice given

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The worse place I have worked

Machine Operator (Former Employee) - Petersfield, SC - 16 February 2023

The staff and the management is awful!!!You get bullying if they don’t like your face, simple as that. And if you try the apply for a better job they push you back.

Pros

Bus get you to work, but you need to pay

Cons

Everything

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Love it

Beauty Advisor (Former Employee) - Sutton Coldfield - 15 February 2023

I loved my time with Estee Lauder.Fun & friendly company. If you’re into talking to people, sales & beauty this job is for you! I have no complaints at all

Pros

Discounted products

Cons

Can’t think of any

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Very productive place to work

Assembly Worker (Current Employee) - Petersfield - 15 February 2023

I’m happy to work at Estée Lauder I’ve been there 7years and met lots of people I have worked my way through new things and enjoy it.the money is good the hours are a bit long for weekends but other than that I have no problems

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Productive and fun place to work

Brand Ambassador (Former Employee) - London East, Greater London - 19 January 2023

You definitely learn a lot there and it’s a good stepping stone in the makeup and skin care world you learn a lot about the company so it’s nice and helpful

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Strong training, generous with products

Counter Manager (Current Employee) - Plymouth - 15 January 2023

Estée Lauder provides strong training on a regular basis they are generous to thier staff they provide a uniform and they are very competitive with regular incentives they are very inclusive and strive to make you feel like part of a team

Pros

Travel lunch etc always paid

Cons

Can be stressful very target driven

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Productive and Fin work

Picker/Packer/Warehouse Operative (Former Employee) - Fareham - 10 January 2023

I was working temporary position in Estee Lauder Companies. But I loved and enjoy. I have learned lot of picking and packing & despatch. I had enjoyed and good place to work and I'm eagerly waiting to permanent position in Estee Lauder Companies.

Pros

Free lunches

Cons

Long hours

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Fast paced environment

Warehouse Operator (Former Employee) - Titchfield - 3 January 2023

Really good environment and friendly staff. Job security could be bit towards the downside as staffs are agency recruited. The work is challenging....

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An okay job but very tiring

Picker/Packer (Christmas Temp) (Former Employee) - Titchfield - 10 December 2022

Just a small cog in a big machine. The other workers were nice but all of management were snooty and unhelpful. I was recruited through Buzz and their recruitment team were awful. Do not recommend at all.

Pros

Discounts on Estée Lauder products

Cons

Long hours, freezing cold warehouse, snooty management. Will crush your spirit.

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I was proud working for Estee Lauder

Counter Manager (Former Employee) - Hastings - 24 November 2022

Working at Estee Lauder as a counter manager for 3.5 yearsI got a such joy creating differentt make overs for a different age group and different situations.Especially make up for 2 minutes done gave me fantastic number of new customers and following appts for a skin care regime!!!