The New Homes Group
3.4 out of 5 stars.
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The New Homes Group Employee Reviews

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United Kingdom21 reviews

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3.1Work-life balance

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Nice company

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Nice place to work with good trading and support. Great location but bad for parking. All management are lovely and the majority of staff are supportive and friendly
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Great commission and support

The commission at TNHG is fantastic, they really do show appreciation for your hard work. The support when you start is great and really want to help you build your career
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Insights into The New Homes Group

Based on 6 survey responses
What people like
  • Trust in colleagues
  • Clear sense of purpose
  • Ability to learn new things
Areas for improvement
  • Overall satisfaction
  • Supportive environment
  • General feeling of work happiness

Simple awful

Please stay away. Awful work-life balance, no support from management. Monkeys could run the place better.
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You will arrive a great adviser and within months you will be questioning your own existence. You give up so much all in the chase for the “money”, don’t expect a social life, see your family or friends. Very toxic environment, the culture there is to run you under the bus, anyone emails you they will copy in around 5-10 of the management. Stressful doesn’t describe it well enough. Avoid.
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Current employee

I have worked for the company for 8 years and whenever I have wanted to change direction in my career I have been supported from management right up to director level. The company has also assisted me in purchasing 2 properties which I am forever grateful for. It is a fast paced job but if you work hard you get the rewards.


Free parking / progression / uncapped bonus
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The Premier League of New Build Mortgage Brokers

I've worked for this company for 10 years and started from a position of knowing nothing about the industry. In that time (and with the tremendous support and experience of numerous individuals) I've built up a solid skill set of industry knowledge, management and people skills.As you'd expect working for the leader in the field the pressure can be intense and demanding but the rewards pay the dividend. We push ourselves to achieve a very high standard because that is what our clients demand, if we fall short of that standard we all feel it. This is a shared culture among the team.The company has grown exponentially since i started and as such I've enjoyed the opportunity to pass on my knowledge and experience to others which also bring a tremendous sense of pride.The people as always are what makes the job so rewarding.


Free Parking, Death in Service, Bupa Healthcare, Optician Expenses
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Very busy, alot of work and very stressful with not a lot back, the people were all very friendly and it was nice to work with a lot of different people. Just very samey.
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Avoid like the plague, keep clear

Only dead end sales and targets, you feel the life sucked out of your system, avoid at all costs. They micro manage you, atrocious turn over, demotivated staff
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Worst company to work for!

Never even think of joining New homes group! Worst company, they have unrealistic expectations and treat employees like robots. I think they will shut shops soon
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Be cautious

standard hours are around 70 per week. Not feasible to work these hours for prolonged periods of time therefore limiting your ability to meet the companys expectations.


majority of leads are pre qualified


extremely long hours
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Great team

I have been with the company for just under a year and very much enjoy my job. I am constantly learning new things and have had continual support by both my managers and teammates. It can be a very busy workplace, but as part of such a strong team you never feel overwhelmed as everyone will always work together to get the job done.


great working hours, good location, shops around and long lunch break
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Great Company & People

You are given the freedom to manage your own work and develop your skills whilst having support around when you need it. The pay , benefits and overall inclusive culture are not something I've e experienced before in any similar role. Your given the opportunity to develop and learn in varied aspects of mortgage processing. The work is high volume so you need to be able to manage your time effectively , this means the days fly by. Its also got a great culture of out of work activities.


Parking, pay, benefits
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Happy place to work

Work place is busy so you are never bored. Really friendly environment everyone works well as a team and helps each other with work loads. 1 hour lunch break and close to shops so can grab lunch easily.


Salary is great, really good bonus scheme


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Long Standing Member

Having worked for the company since 2011, I have been progressed on more than 1 occasion, been awarded for my hard work. Along side this, I have the chance to earn an uncapped bonus monthly. The management and colleagues I work with make it a fun environment to work in.


Progression, Uncapped Bonus, Friendly Enviroment


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Very professional and fun place to work!

Excellent place to work, everyone is treated fairly, staff are friendly and always on hand to help. commission is excellent! would definitely recommend to a friend.
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Awful company, no work life balance

Advisors are placed under an unrealistic amount of pressure, with the promise of “flexibility” in your working hours due to being a home based role when in actual fact this is not the case. This job will consume your whole life with no work life balance. Appointments are poorly placed by the head office, with no thought on where the Advisor actually lives. An appointment 5 minutes away from your home will consistently be placed with another advisor who lives 2 hours away! (No common sense). If you want to work a 12 hour day 5 days a week then this may be the perfect job for you. If you are after a work life balance then this is not the job for you, do not be fooled by their promise of “flexibility”. If it sounds too good to be true then it usually is.


Home based, company car


Long hours, no work life balance, no appreciation for advisors, low salary considering the number of hours worked, poor benefits
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decent place to get your foot in the door

good work ethos great training friendly staff .. plenty of experienced employees-who you can learn a lot is good less admin more advising!!!


good environment


long hours
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Professional company

Professional, buzzy environment! All the managers and directors treat every individual with respect and appreciation - which is completely rare to find now a days. There are constant training workshops to help each member of staff be the best they can be and the directors even hold a lunch for new starters to see how they are getting on and to hear their views on the company and what can be improved - and they actually listen! Love love love working here.


Lots of things going on, Free parking, Respectful, Busy and growing company. Lots of room for progression!


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Very enjoyable workplace

Great place to work with friendly staff and very approachable management. Always opportunities for progression and development if you want. For all departments there is a very good performance bonus structure with regular training refreshers and workshops provided.


Parking, office location/situation, regular income reviews


Kitchen too small
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Great place to work...

A friendly environment. The company offers great progression opportunities . Great pay, regularly reviews and bonuses. Office is very well situated and Monday to Friday 9 to 5.30pm.


free parking, drinks


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The Biggest Mistake

They do not appreaciate the workers they have, it is very much a 'burn and churn' culture. Consultants are under and extreme amount of pressure for the mortgage and protection with very tight deadlines and an unrealistic expectation on workload. Complaints from clients regarding processing which is a separate admin team are held up against the consultant. Not a well oiled ship. They do not hesitate in getting rid of consultants or squeezing them out. Too many targets. Lots of salary deductions for targets etc so commission in pay is docked.


Car, work from home


Hours, management, targets, no respect, no appreaciation, no job security
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Overall rating

Based on 21 reviews

Ratings by category

3.1 out of 5 stars for Work/Life Balance
3.7 out of 5 stars for Salary/Benefits
3.4 out of 5 stars for Job security/advancement
3.4 out of 5 stars for Management
3.3 out of 5 stars for Culture

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