The Orders of St Johns Care Trust
Work wellbeing score is 67 out of 100
3.1 out of 5 stars.
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The Orders of St Johns Care Trust Employee Reviews

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United Kingdom288 reviews

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3.0Work-life balance

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Good place to work if you got thick skin

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Certain Management are out for them self's and favour staff members they will push you out to get there friends in aswel! But if you have thick skin and can take it on the chin then yes go for it.


Residents and there family's


Pay wasn't correct at times
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Productive and fun , no stress. I have a friends there.

What is the best part of working at the company?The manager was great. Friendly and warm welcoming.Provide excellent training. What is the most stressful part about working at the company?Some of the colleagues was rude and unfriendly , but mostly polite and respectful. What is the work environment and culture like at the company?Yes ! The work was was like my second home. I was happy there. What is a typical day like for you at the company?To do my duties and provide excellent service to the people int care home Marston Court , Oxfords.
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Insights into The Orders of St Johns Care Trust

Based on 133 survey responses
What people like
  • Feeling of personal appreciation
  • Time and location flexibility
  • Clear sense of purpose
Areas for improvement
  • Support from manager
  • Trust in colleagues
  • Sense of belonging

No worklife balance

You have to work christmas / new year if your shifts fall on your days in. This can mean working 5 years of christmases or more in a row. When you give a years notice to request next christmas off. It gets denied as staff shortages.Where is the employers understanding and compassion? Its not there.Though at same time others are granted last minute time off at christmas.Theres no fairness/compasion, consistency or logical behavior from senior management. For a care home this is just unreasonable.




treated badly
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Bad company doesn't care for staff or residents. Management are awful and never consistent.

This company are ment to be non profit but care only about filling beds always understaffed, expected to run floor on own and medicate residents safely. Don't understand disibilities. Very clicky. Some of the carers i worked with was genuine and really cared for the people we looked after but some i wouldn't leave my goldfish with. Pay not fair doing a senior role fpr just one pound extra.
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No two days are the same

As an Activities co-ordinator I get the best of both worlds but my job is varied and no two days are the same from cows in the dining room and Penguins in the bedroom! The support if you have mental health issues and need time Is good and an employee assistance line. Some homes are older and have worked in both new and older homes in the Trust




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Proud to be part of this company

Having worked for OSJCT over ten years and progressed in my career I have seen a lot of changes mostly positive the service provided is second to none and training is high class


Team work
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Residents and staff

Beautiful home, beautiful residents and on the floor staff were lovely, higher management especially head office were shocking and lacked any hint of compassion
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Never a dull moment, busy but fun

I enjoyed every minute, thoroughly recommend working for OSJCT, caring company, supportive management, lovely people. Its hard sometimes stressful but always fun and rewarding.
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Fun place to woek

I have been here since October 2022 and I can honestly say it was the best decision I made. I feel like I have learnt a lot since starting, I get all the support I need from my team and management. The flexibility I have around my family is fantastic.


Hybrid working


I can’t think of any
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Great place to work!

I know all departments will have different experiences, but I really enjoy working for the Trust. Great manager and always supported - colleagues are great too!
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Toxic work environment

Think more about money and “targets” than the quality of life they are providing for the residents.They give amazing, inspirational training. That’s soon stamped out.If you speak up, unless you’re in the in crowd, you’re made to feel like a problem.Staff complain all day about the residents.It’s absolutely toxic.two faced, manipulative. Need a skin thinker than a rhino or a heart of stone to survive.
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Honest Review

Absolutely avoid! I had worked in all departments of the company over a 10 year span. The trust advertises as a not for profit organisation - absolute rubbish! Yes most care homes have a low staff rate however the staffing levels provided with the trust are shocking! The job is totally task orientated, residents very depressed and wanting a person to talk to! Instead the job is very paperwork based and everything revolves around a very limited budget! Food is set and no added extras for residents. 2 carers for 20 residents and not allowed to book agency to keep area operations managers happy! Management and directors however organise meetings at hotels etc including a catered lunch, hotel stay etc. stupid amounts of money spent on leaflets and professionally printed paper work. Too many departments and managers! After 10 years not even a thank you, I used to sing the trusts praises to the highest however now treated as a number and only wanted when shifts need covering, no person centred treatment for staff nor residents! NO CHOICE OF SHIFTS! You are expected to work the shifts given to you, no negation unless you apply for flexible working policy which is impossible to have approved!


No shift negotiations, Skeleton levels of staff, emotionally draining
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Average work place

While I am happy working at St John’s the organisation is behind the eight ball in terms of modern conventions. Poor computer systems and very poor clinical environment.
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Soul destroying bullies

Management bullies, liars and a disgrace to the profession. Carers work tirelessly with no recognition, leaders expected to do run, work and manage home let alone their shifts. Residents given minimal ‘care’ due to lack of staff, time and consideration by the ‘charity’ OSJCT. Would never recommend for work or residents. Avoid at all costs to protect your well being on any level!!


A select few staff


Toxic environment!!
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Stay away

If you care do not work for this company. Management are bullies make you feel worthless do not listen to concerns. Staff are not valued as you are led to believe




Management and higher
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I wouldn't send a farm animal there.

Staff are not the best trained, corners are cut whenever they can. Residents don't get the care they're paying for. Some members of staff are amazing at what they do (only the carers, not the management)


Management do not care about staff needs.
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Okay care provider

An okay care provider, what you’d expect from a corporation. Not very personal with staff, all seem to be part of the machine. Management are not very supportive and training is often late or not done


Nice shift pattern


Limited managerial aupport
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I was a bank house keeper at osjct, West gate It’s a lovely place to work and the staff and residents are lovely but if you need to work bank due to child care and still needing an income I won’t recommend jt, They said I had no shifts for over a month and financially I can’t afford that but they still advertised for bank staff so it’s confusing as they employ bank staff but not think of the staff they already have


Lovely job and staff


No work
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Awful management

Managers not following procedure… never report medication errors. Always put pressure on all staff! Never enough staff and expect you to get a resident up in 5 minutes. Not person centred care. Never praise staff




No support
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Don't go there.

When I first joined it was difficult but things improved,now I can honestly say it's not a good place to work,management are not supportive at all,care leaders are just put on all the time and there is never enough care staff although your told it's enough.


Just introducing free meals, good hourly rate.


Long hours, not enough staff, lack of support can be very stressful.
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Good employeer but poor culture all across

Poor management, mostly in Gloucestershire and the CotswoldVery bad culture, non profesional dominated environmentZero to little supportGood pay and even better benefits
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Overall rating

Based on 298 reviews

Ratings by category

3.0 out of 5 stars for Work/Life Balance
3.1 out of 5 stars for Salary/Benefits
3.1 out of 5 stars for Job security/advancement
2.7 out of 5 stars for Management
3.0 out of 5 stars for Culture

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