The Original Factory Shop
3.4 out of 5 stars.
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The Original Factory Shop Employee Reviews

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Easy and relaxed place to work management are generally pretty relaxed and the staff make the job 100x easier. One issue with the place is some of the staff are 2 faced. The manager is very pushy but tried to get the best out of people although she can go a little too far with the pushiness. The top management are probably the most helpful and friendly head office people I've ever spoken too. Nothing is to much for them. There is always opportunity to go up the ladder by talking to your manager they can start your preparations to going up to make sure you are ready once there is a space available and you and your manager think you're ready you can apply for it. The rest is up to you.
Pros
10% discount which occasionally goes up to as far as 25% nice and friendly atmosphere, tests your limits, always opportunities to go up the ladder.
Cons
Long hours, low pay, pushy management, 2 faced staff(not all staff only 2), small team of 11-12 people, management dont listen to what hours you can and cant do, contrary management
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Management always on your case for picking targets. Bad shifts. Bad break times. No shift allowance. Full of Eastern European’s. Management have their favourites
Pros
Tuck shop
Cons
Shifts. Rubbish pay. Management
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I had the unfortunate opportunity to work for this company, on a part time basis. Management was appalling. I dreaded my shifts, and I could only tolerate the job for 6 months, during which time I was successful in securing better employment. I would not recommend this company. I know retail work is a busy environment, but to have the kind of manager I had to tolerate made the job the worst place I have ever worked. The company have since closed down the store I worked at.
Pros
Nothing.
Cons
Unfriendly, unprofessional management.
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Jeśli komuś zależy na byciu szeregowym pracownikiem to miejsce idealne. Jeśli ktoś szuka miejsca gdzie mógłby się rozwijać to niestety musi szukać czegoś innego
Pros
Darmowa kawa
Cons
Niskie zarobki, stały monitoring i kontrola pracownika
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Great friendly team. Great prices. Great attitude to wanting to help. Always there when I needed a telling off. Also was more importantly there for when I was falling off. A great morale in that shop. (Bridport Tofs) they really made a young boy into a young man. Great respect for that place
Pros
Great friends
Cons
Tills was a ball ache
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BURNLEY WAREHOUSE Staff seem ok but the supervisors on the shop floor are so far out of there depth they need extra people training skills think one of them was polish with poor English couldn't even understand him and was really unhelpful.. was a bad atmosphere would avoid this firm unless you are really desperate..
Pros
Couldn't see any
Cons
Supervisors not fit for roles .no facilities..no proper training..
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When you have your interview, you get sold a vision of a wonderful workplace with a great work/home balance.In reality it’s a whole different scenario. Constantly moving goalposts, expectations of you working into your personal time and losing your days off “for the needs of the business”.Upper management are bullies who have no duty of care for staff, the business comes before your personal health and circumstances which includes bereavement.If you value your health and time with your family, then avoid like the plague!
Pros
Staff Discount
Cons
Upper Management Bullying
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The wage is terrible here, as a supervisor I was paid less than someone on the tills at any supermarket. The management is poor and very rude to customers and staff. Poor hygiene as many deliveries came in with signs of rats gnawing on the products and nothing was done about it. Wouldn’t recommended this place to anyone.
Pros
None
Cons
Manager, terrible wage
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Worked here as a supervisor, company very supportive, understanding, work by the book, all very lovely people who work and come into store:) very accommodating with childcare issues etc,
Pros
Supportive company
Cons
Can go over your hours.
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when I was working for TOFS, I was welcomed with friendly smiles and sunny personalities. I was also helped out a lot with tasks that I hadnt quite grasped yet. they're a really lovely bunch of people, and the workplace banter really is fantastic. I recommend working here
Pros
easy job to do, friendly colleagues and management
Cons
they pay minimum wage:(
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I have worked for the company for 5 years and i have never felt more stressed , to the point where I now want to quit my job I used to like Working here but now it's completely changed there is a lot of slagging off and backstabbing going on behind the scenes , the manager has their favourites if you're not one of them then you're treated poorly also you are constantly under pressure and forced To sign up tofs cards because if you don't get any you owe an explanation to the manager Also you Have to do the hours the manager gives you as she's not very flexible It's a good place for school leavers / students
Pros
Breaks, extra hours
Cons
Signing up cards, poor Management and working environment
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Generally okay, management was a bit all over the place, as the manager left near christmas time (a very busy time of year). Good staff and colleagues, very friendly and helpful when you don't know what to do or are learning
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Manager needs looking at no wonder people walk out. Supervisor gets blame forevery one and everything thats goes wrong if you are working on that day or not. If you dont hold your hand up to it being your fault you are blaming everyone else and not owning upto your mistake. If you arnt there its not your fault in my book No home life. Pay is rubbish.
Pros
A few lovely people
Cons
Rubbish manager
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Just pure bullies & not nice people to work for. They are a family run shop so are clicky clicky and gang up on people. Would never work back there and wouldn’t recommend anyone to work there
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The Original Factory Shop is probably one of the best companies that I have work with so far. Great management, work colleagues very friendly and helpful if theres a problem you need help with. When i needed to change my availability with my days, the manager listened and had no problems with me changing my availability
Pros
Brilliant Team and Management
Cons
None
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very relaxed environment but withy challenges to keep the store tidy with good presentation require customer service standards had to be met tough challenge to increase sales
Pros
relaxed enviroment
Cons
salary could be better
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A very hard working staffing environment. Staff were well rostered and working cooperatively to get all jobs done on time. A high sales turn over and stock taking rate with new efficient perfect supply in all new deliveries and high reduced to clear turnover.
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Terrible higher management, HR, no support at all, I had a new baby they would not be flexible about working hours. I made a complaint about an area manager that abused me but I was ostracised as he was having an affair with the HR head so they moved him from the area and made my life hard.
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Manager was impossible to work for, no people skills whatsoever. Now I know why such a high staff turnover!! Had the worst job experience in 27 years of employment. Shop itself was nice to work in as where other staff and customers.
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Had a good 6 and a half years to 7 years to work in a environment where it was quite relaxed. Was never appraised or rewarded for jobs you achieved and didn't really progress fast enough
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Fast paced, need to be hard working. Both physical and mentally challenging. Work shifts and must be multi skilled and able to work as a team but will be given individual tasks.
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