The Shore Group Employee Reviews for Carpenter

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Job Title

Carpenter3 reviews

Location

United Kingdom3 reviews

Ratings by category

2.3Job security & advancement

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Found 3 reviews matching the searchSee all 97 reviews

Very bad, stay away from them

Carpenter (Former Employee) - Regent's Park Station - 29 June 2019

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Very bad agency, stay away from them, not correct. Send me to a ''long term job'' right before Easter(3 days). On the second day only 20 minutes before the end of the shift phoned me to say that the client does not me anymore. That day I had other job offers which I would have accepted had they let me know earlier and there was only one day before the Easter holiday, there was no chance of getting a job. I was virtually thrown out on the street. They lied to me, their client lied too (asked him if I could work till Easter as there were 3 days before it, and he said yes). That;s how they treat people nowadays - like rags. But this was not enough for them, They did not pay me the two days in the same week(something they should have done), but paid them in two separate payments so I was hit twice with a payment processing fee by... a payroll company which is connected to them. In my correspondance with them they were ignorant.. consider taking court action for the double fee I was charged.

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Official response from The Shore Group

6 January 2021

Thank you for sharing your feedback. We’re sorry to hear that your experience with The Shore Group sometimes doesn't match your expectations, this is certainly an uncommon occurrence and we apologise that you feel this way.Please feel free reach out to info@theshoregroup.co.uk with any further comments, concerns, or suggestions you wish to share regarding your experience and we would love to discuss this with you in order to improve your experience in the future. We always aim to deliver a great experience, so we are disappointed when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.Thank you,The Shore Group

Unreliable and dont return calls

Carpenter (Former Employee) - Glasgow Central Station, Glasgow - 20 February 2018

I've dealt with the shore group a few times and each time they either do not return calls or tell me different to what I was previously told. The did mess me around a bit and it was disapointing. At times they said they had jobs coming up and never got back to me again. I think i give up even applying to them

Pros

Learning experience

Cons

Unprofessional

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Official response from The Shore Group

6 January 2021

Thank you for sharing your feedback. We’re sorry to hear that your experience with The Shore Group didn’t match your expectations, this is certainly an uncommon occurrence and we apologise that you feel this way.Please feel free reach out to info@theshoregroup.co.uk with any further comments, concerns, or suggestions you wish to share regarding your experience and we would love to discuss this with you in order to improve your experience in the future. We always aim to deliver a great experience, so we are disappointed when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.Thank you,The Shore Group

Insights into The Shore Group

Based on 16 survey responses

Areas for improvement

Sense of belonging
Feeling of personal appreciation
Inclusive work environment

Will not pay you .

Carpenter (Former Employee) - Oxfordshire - 9 August 2016

Ok Everyone beware of this company . Had to keep chasing to see if I could start yesterday on the Oxford Belfry hotel as a Carpenter . They sounded a bit amateurish on the phone , saying yes but had not contacted site agent again to check . I thought I would go along and check on this job myself as it was not far from me . I very glad I did as foreman on the job said they had 4 men pack in last week as they had not been paid by this lot. As you can imagine I avoided this lot at all costs . Glad I did not send over my details to them , I held off to check this job out first . I'm now working else where and for money too ! Up to you but I would not take the Risk.

Cons

No money

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Official response from The Shore Group

6 January 2021

Thank you for sharing your feedback. We’re sorry to hear that your payment expectations were not met. This is certainly an uncommon experience, and due to our payroll being managed by an external team, this is likely a problem which has occurred within their processes. Please feel free reach out to info@theshorgroup.co.uk to discuss this issue further. We do apologise for any inconvenience caused by this and we hope any issues can be resolved in order to work together in the future.Thank you, The Shore Group

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