The Sigma Financial Group
2.8 out of 5 stars.
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Customer Service Representative interviews at The Sigma Financial Group

Here’s what others thought about the interview process at The Sigma Financial Group.
Interview experience
Based on 21 interviews
Unfavourable
Interview difficulty
Based on 21 interviews
Easy
Interview process length
Based on 20 interviews
About a day or two

Customer Service Representative interview process at The Sigma Financial Group

Overall experience

On a scale of 1-10 where 1 is Poor and 10 is Excellent, their rating is 3.

On a scale of 1-10 where 1 is Easy and 10 is Difficult, their rating is 3.

Interview process length
About a day or two
40%
About a week
35%
About two weeks
15%
About a month
5%
More than one month
5%
Most reported steps
Phone call/screening
55%
Background check
50%
Group interview
35%
Problem solving exercises
30%
On-site interview
25%
Least reported steps
Drug test
5%
Take-home/sample work
0%
They have no interview
0%

What candidates say about the interview process at The Sigma Financial Group

  • Piece of cake, general conversation and your in.
    Shared on 3 March 2021 - Customer Service Advisor - Birmingham City Centre, West Midlands

Customer Service Representative interview tips at The Sigma Financial Group

Dress code for the interview
  • Business casual (e.g. dress slacks)37%
  • They didn’t have a dress code27%
  • Formal (business suit)18%
  • Casual (t-shirt and jeans)18%
  • Special outfit (e.g. protective gear)0%

What advice do candidates give for interviewing at The Sigma Financial Group

  • They do not tell you the truth about the no working life balance. They work you like a machine in a factory.
    Shared on 10 May 2021 - Customer Service adviser - Birmingham City Centre, West Midlands

The first interview at The Sigma Financial Group for Customer Service Representative

How candidates got an interview
  • Other62%
  • Other online job site25%
  • Through Indeed13%
  • Recruiter contacted me0%
  • Campus placement0%

How candidates received their first interview at The Sigma Financial Group

  • Through an agency
    Shared on 1 July 2020 - Customer Services Agent - Birmingham, West Midlands
  1. Customer Service Representative