The Sofa Delivery Company
Happiness score is 43 out of 100
2.6 out of 5 stars.
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The Sofa Delivery Company Careers and Employment

Work happiness

Scores based on about 58 responses to Indeed's survey on work happiness
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About the company

  • Company size
    1,001 to 5,000
  • Industry
    Transportation & Logistics
  • Link
    The Sofa Delivery Company website
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Jobs

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7.5 Tonne Driver

32 jobs

Salaries

Salary estimated from 246 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 47 reviews and is evolving.

2.0020193.2520212.0420221.502023

Reviews

Warehouse Operative in Doncaster, South Yorkshire
on 2 January 2023
Hard work plenty of lifting and walking about
The sofa delivery company is a branch of DFS, warehouse is badly run and management are very poor,if your face fits you be fine employ people that walk out and some how get reinstated on numerous occasions!!.I can't think of any other company that does this? Doncaster is especially bad far this and higher management should seriously look into this.!!
General Warehouse Operative in Warrington
on 26 January 2023
Live a nightmare if you want to work here.
I'd advise anyone and everyone to stay away from this company.It's an awfully run company. The management are a joke from the very top to the lower level. The job itself is or could be easy but made stressful and harder by how it's run and not having good enough technology to help with the job.
Operations Support Assistant in Bristol
on 8 December 2022
Stressful
Unbelievably stressful and they don’t care about any of their employees. The pay is bad and the pressure you’re put under is immense. The only plus is some of the people you work with, your all in the same sinking ship so it definitely bonds you.
7.5t Driver in Maidstone, Kent
on 29 October 2022
blood thirsty employers 7 days of unpaid extra labour a year
just stay clear of this place as they overwork you so much people work through there tacho break and then they take a hour off you everyday so you will do 12 hours work for 11 hours pay as its so badly routed ,they use a robot that its so inconsistent some times you will get 11 minutes to do a massive corner group up to the top floor flat with no lift or you will get 18 minutes to deliver a cushion. Not only is it badly routed they sometimes don't book the collections of furniture so you will show up expecting to install a 5 piece massive sofa group and end up taking a 5 piece back with you which is not routed into your route 7x12hr shift overtime days that you don't get extra money for . The moral of the workers is so high they are slicing the backs of the sofas open in the warehouse.just stay away unless you like rushing around and not getting a lunch break
Warehouse Operative in Maidstone
on 30 September 2022
Not a good place to work
This company does not care about you and the managers don't either. Health and safety is dangerously bad. The volume of staff accidents is high. A team of people consists of nine staff supposedly on the shop floor but at least two are almost always on holiday and roughly 1-2 warehouse staff might get dragged out onto the road to do deliveries. Leaving hardly anyone in the warehouse. They took away experienced agency to replace with agency who have no training and only last a week.Training is non-existant and even when they attempt to give training out they will just get you to tick the box to pass you regardless. Again leading to injurys. Training new agency is getting them to spend sometime in the morning to tick boxes then dumping them on the warehouse team to train and deal with along with their usual tasks they have to do.Banked days. This is a system where the management team will provide you with seven days that they expect you (out of your current shift pattern) to come and work. We get told that we already receive pay for these but these days basically make you FEEL like your working for free. Overtime is flat rate and there is no incentive to make people come in to help the site out on extra days due to this. Breaks should be at a set time but they kept being pushed back for reasons that are out of the warehouse staffs hands. Leaving warehouse staff to go hungry untill they've picked up the pieces. Drivers are overloaded and overworked. Most feel pressured and or tempted to miss a break and to prioritize work. There was a point where a driver might have 18 jobs which would require them to come back to site and reload their 7.5 tonne vehicle halfway.There is no guidence on the shop floor and warehouse staff feel left to figure things out. The only time management is seen is when they are trying to rush things through. Management make no attempts to keep good staff working for the company. This has resulted in a huge impact of staff leaving the company. The delivery team feel like they have no support from management when it comes to certain tricky situations they are expected to figure it out on their own. Morale is non existent, staff are working day to day just trying to survive a shift without getting ridiculed with yet another issue. Inbound is prioritised.From what I've seen it looks like even attempting to take your career further seems impossible as roles seem to just be given to people. You are not allowed to be unwell because that's what your four days off are for. Your Not allowed to have over three absences in the space of a year or that requires higher management investigation and assesment. Responsibility is expected for the wrong people. I've seen someone who works with returns get overloaded with multiple tasks that they shouldn't have had to deal with. Things that are management jobs but are passed down to staff. Bonuses are quarterly and were originally impossible to achieve. Now they have a new way for warehouse staff and delivery staff to achieve bonuses but it still feels out of reach and staff still do not expect to get them. The only positive thing to say is that the warehouse did bounce back a little from last year. Now they have a little space to actually bring orders into the building. Now things finally got cleared out just a little.

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Interview insights

Insights from 119 Indeed users who have interviewed with The Sofa Delivery Company within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

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Shared on 6 May 2022

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