The Wallich
3.3 out of 5 stars.
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The Wallich Careers and Employment

About the company

  • CEO
    Lindsay Cordery Bruce
  • Industry
    Non-profit & NGO
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Personal Care & Home Health

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Salary estimated from 15.9K employees, users, and past and present job advertisements on Indeed.

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Support Worker
£19,103 per year
Senior Partner
£36,485 per year
Head of Finance
£34,958 per year
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Rating overview

Rating is calculated based on 50 reviews and is evolving.


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Work-life balance


Support Worker in Swansea
on 15 November 2020
Dedication of frontline staff and CEO
Having worked for the charity for some years, there is much to commend it but sadly more to condem it, the attitude and dedication of many of the frontline staff is inspiring. Many have personal experience and understand the complexities and subtlety of working with vulnerable people. However there are a minority that are motivated by control and kudos, with service users bullied and manipulated by a handful of these staff. A practice that local management are aware of, who are known to be corrupt , racist and actively bully those who stand up to this culture. Swansea is particularly shocking in this. Senior management suspect and HR continually sideline whistleblowers and force them out with fictious grievances to cover management shortcomings. The Wallich prides itself on employing staff from people with homeless, recovery and mental health experience but if they stand up to bad practice they are bullied to the point of relapse which I have witnessed and experienced time after time. I have heard the new CEO seems very client focussed and understands the complexities hopefully she will weed out the corrupt bullies bringing this fine charity into disrepute.
Support Worker in Cardiff, Cardiff
on 7 April 2021
Terrible charity that exploits staff and abuses clients
Despite its fluffy public image The Wallich is a terrible place to work. Total chaos from top to bottom. Untrained staff put in difficult positions every day. Staff pay the lowest in the sector by a mile whilst senior management pay themselves huge amounts out of public money. No money makes its way to frontline staff or projects. Huw turnover of staff because of low pay, no perks, no training. Avoid.
Senior Support Worker in Wrexham, Wrexham
on 28 March 2021
If you need a Job
In my opinion and experience Where do i start with the wallch. The idea of the Wallich is great but in principle it is a horrendously run Charity.Management haven't got a clue how to write there name never mind helping vulnerable People. we seem to have a lot of Reacuring ssues that keep coming around again again in our wrexham area bases(but reading the reviews on here sounds like its a wallich wide problem). It's the management lack the relevant skills and Experiences to deal and understand the issues also we seem to discipline a lot of staff for just doing there job while management are at home with there feet up soacking up there big wages these staff are at the front line doing there very best.also we sack good people who have gone the extra mile and made a big difference to the vulnerable clients. Also training is poor your thrown in at the deep end and then the recriminations start. But you do get to go to Cardiff HQ and sit and listen to a Egofeast of training sessions where they tell you all about the Wallich and how good they are and its all expenses payed. so if you like poor pay long hours stress hassle and lots of back stabbing then working at the Wallich is for you.
Housing Support Worker in Swansea, Swansea
on 17 March 2021
Excellent company- current employee
Great values and ethos! Pay well and treat staff fairly. Enjoy the diversity that the role offers. Clients we work with can be challenging at times but need our support to thrive! Great challenge
Support Worker in Cardiff, Cardiff
on 4 March 2021
Strange job
This is not a good place to work. The staff bicker and the management only care about KPTs. I saw some unethical behaviour by management - in one case actually creating homelessness!
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