Support Worker in Swansea
Dedication of frontline staff and CEO
Having worked for the charity for some years, there is much to commend it but sadly more to condem it, the attitude and dedication of many of the frontline staff is inspiring. Many have personal experience and understand the complexities and subtlety of working with vulnerable people. However there are a minority that are motivated by control and kudos, with service users bullied and manipulated by a handful of these staff. A practice that local management are aware of, who are known to be corrupt , racist and actively bully those who stand up to this culture. Swansea is particularly shocking in this. Senior management suspect and HR continually sideline whistleblowers and force them out with fictious grievances to cover management shortcomings. The Wallich prides itself on employing staff from people with homeless, recovery and mental health experience but if they stand up to bad practice they are bullied to the point of relapse which I have witnessed and experienced time after time. I have heard the new CEO seems very client focussed and understands the complexities hopefully she will weed out the corrupt bullies bringing this fine charity into disrepute.
Support Worker in Swansea, Swansea
Stay well away
Poor management. If your face fits all well if not you are bullied and made to feel uncomfortable. Seniors sit and do nothing. Support staff running around all shift. Clients are great but influenced by senior members and management and will let you know everything they have been told. No confidentiality at all. You are in a vipers nest. If you stand up.for yourself you are talked about by staff members to a point of being.bullied. Friends work with friends and you are on your own. All they think about is them selves and not the clients. Lies and deciste from Senior staff
Support Worker in Newbridge, Caerphilly
Relaxed and every day is different
Great work colleagues.All treated fairly. Choice of shift patterns. Career advancement available. On line training, work relatedOn site parking. Pension scheme available and a discount brand scheme
Senior Support Worker in Llanelli, Carmarthenshire
Enjoy working with client group
Terrible management, extremely stressful, looks at more statistics than actually supporting client to the full. If your face don't fit then 'you' don't matter, be careful because you'll soon be out. Favouritism is a biggy with management, you're likely to go a long way, this happens with staff and also managers favourite clients to. Don't be fooled by one manager who's the silent terminator. Your opinions do not matter, you maybe truly qualified but it's managers way or the highway. Majority of my office colleagues (who are great) are stressed and looking for a new job. The only reason some are staying is due to covid19 and can work more from home or they happen to be a favourite. The culture of the office is not actually having a lunch break, and if you do then there is no staff room or rest area, you eat by your computer.
Senior Support Worker in North Wales
If your Desperate
My experiancece of Working at the wallich is it is a Negative working environment you have to watch your backall the time. Also Management never take safeguarding concerns seriously they make a record but that's about it that's why we continusly have recurring Problems. Also Management are not approachable or professional they lack the relavant Life skills and experiences to understand the very vunerable clients we supposedly look after .Also you have to be careful of what you disclose to Management as they like disciplining Staff. The staff are underappreciated and poorly listed to and poorly paid for the stresses of the Job.Also most staff are on temporary Work contracts We lack people orientation skills ie our working environment for clients and staff is poor and not very welcoming that's why we still have a huge homless problem