The Works Stores Ltd
Happiness score is 50 out of 100
3.3 out of 5 stars.
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The Works Stores Ltd Employee Reviews

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Location
United Kingdom576 reviews

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3.2Work-life balance

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Be careful, the job was advertised at higher rate than received. Little progress options. Very poor professional behaviour, management would hide most the time and were seldom helpful.

Pros

Some discount if you like their products

Cons

Poor pay
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Fun workplace

Can be slow on Sundays but overall good work environment , minimum wage pay, paid monthly & comfortable uniforms, friendly staff and coworkers. Overtime can be quite good but not guaranteed
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Insights into The Works Stores Ltd

Based on 165 survey responses
Areas for improvement
  • Fair pay for job
  • Sense of belonging
  • Ability to learn new things

Best retail environment

An amazing company to work for! Would highly recommend. A manager took a chance on me, with only a few years of retail experience, I was able to work my way up to management in a short space of time. Morale is always high and the staff are persuaded to work as a close knit team, which is influenced by challenges such as add on competitions. I learnt the most about visual merchandising through provided documents as well as in store training from colleagues.From this experience I have benefited highly and worked my way up with other companies, I don't regret leaving, as it was my time to move on, but I couldn't be more grateful for the experience of working for this company. 10/10 would recommend to anybody looking to work in a retail environment!

Pros

Training/Morale

Cons

Minimum living wage
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Fun workplace

My boss and work colleagues are very helpful and supportive. The only downside of the job from a personal point of view is the travelling. If I could find a part time post closer to home it would he more advantageous

Pros

Extremely good discount

Cons

Travelling distance
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avoid working for this company

Where can I start?You will be overworked, underpaid and given next to no guidance. This company does not care about their staff. They will send you on "mental health courses" while they have disregard for their own staff's mental health. Upper management do not care about their staff. It all just boils down to numbers for them. They will overwork you, demand more than you can give and when you are no longer of use, dispose of you. I am incredibly concerned for the staff working at this company still and what will happen one day when the worst case happens due to this companies horrendous ethics, practices and morals.
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Like a family

Great place to work and just like a family. Some times it can be hard work but it totally pays off. Lots of fun with charity events most weekends so makes it great fun.
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horrible workplace with horrible staff

I worked for the works for 10 months and all i got from my team was issues, nothing was ever resolved and it was horrible, i was left feeling intimidated about a staff member and it wasnt delt with properly as i was told to forget about it!
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Fun to work for

Great place to work. The customers are lovely and as you are working in a small team, everyone is extremely supportive and have great communication. I enjoyed my time at the works
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Great place to work

I love working for this company! It is a physical job but we’ll worth it! The customer base we have is awesome and it’s rewarding!The company itself is brilliant all round

Pros

Staff discount, supportive company

Cons

None
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guff job

terrible wages, terrible managers plus very little hours.spoken down to like a child if you can't do something straight away and sooo boring.don't recommend.
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Awful management

Avoid job at all cost unless you want awful work hours, a very sketchy manager or to be spoken about behind your back by grown adults as if it’s high school.

Pros

Discount

Cons

Terrible management
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A fun enviro and great first job

The works was my first ever job at the age of 17. The only downside about it was the pay which was about £4 an hour for a 17 year old. Nevertheless, the staff were lovely and it was a fun environment to work in.

Pros

Friendly

Cons

Pay
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Fun place to work

I work for two years it’s a really fun place at first management was rocky but then we finally got a good manager and who was amazing the supervisors are really good people always helping you and it’s a really easy job to do especially if it’s like your first job
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Fun work place

I work as a manager and I must say day are good and bad managers help you out as much as they can but fun day on testing out be problems with stock can be fun to
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fun and relaxing atmosphere

Was one of my best jobs.The team was like my family, managers very understanding and supportive.You're paid fair for the job you are doing.Too bad you can't have many hours always

Pros

flexible hours

Cons

not enough hours sometimes
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Good staff, poor management

Good part time job & nice staff. Management very poor treated you like a number rather than a person, didn’t appreciate you. Enjoyed the work & serving the customers. Always made to hit targets if not you would have a talking to to improve it.

Pros

Close to home

Cons

Unapproachable management
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Worst company

Promise you everything get nothing. Expect you to work extra without pay. Everyone talks about everyone else including all managers. Lone work most of the time without breaks. Not allowed to use petty cash so expected to provide your own toilet roll and milk because the manager wants to get the bonus for being so far under budget. Promises of training never happen unless you’re young and they train you their way. Expected to travel to lots of other stores to cover. If your not willing to do what they want they set you up to get rid of you. You have to lie to customers to make them buy £1 bags instead of cheap plastic ones saying you only have the £1 ones.

Pros

Meeting amazing customers

Cons

Everything
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Good company

Good company to work for. Nice discount. Shame about the pay though. Nice environment and nice customers. Flexible working hours. Small store team which is nice
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Not a fun place to work

Alot of pressure to sell till tellers and to get customers to take a rewards cardOnly get paid for 40 hours a week sometimes did alot more didn't get paid or time back

Pros

None

Cons

Can be long hours at times
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Great place except for area manager

The stores themselves, although usually inundated with stock, are usually friendly places to work and although you get the odd angry customer, it is no more than working in any other shop and most are friendly. The problem is area managers and head office staff who tend to care about the bottom line and not much else. Staff are just a number to them and you are expected to go above and beyond, work late, work overtime etc without much in the way of financial motivation. As manager, pay was salaried and so you are expected to work as many extra hours as you can to try and avoid giving overtime to the hourly paid sales assistants and supervisor.With the exception of this, I actually really enjoyed my time at the work, I just felt a bit taken advantage of and at the time, and had a very bullying area manager who seemed to go through store managers in the area like they were going out of fashion!
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Excellent place to work for

Very good overall, management was good and support from HO good too. Fun place to work. Great opportunity for sales assistants to work up to supervisors and management.

Pros

Good management, varied activities so not a boring job

Cons

Can be physically demanding
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Overall rating

Based on 666 reviews

Ratings by category

3.2 out of 5 stars for Work/Life Balance
2.8 out of 5 stars for Salary/Benefits
3.0 out of 5 stars for Job security/advancement
3.1 out of 5 stars for Management
3.2 out of 5 stars for Culture

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