thebigword
3.1 out of 5 stars.
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thebigword Careers and Employment

About the company

  • CEO
    Joshua Gould
    47%
    approve of Joshua Gould's performance
  • Founded
    1980
  • Company size
    201 to 500
  • Revenue
    £18m to £73m (GBP)
  • Industry
    Legal Services
  • Headquarters
    Link Up House Ring Road Lower Wortley Leeds LS12 6AB
  • Link
    thebigword website
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Jobs

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Management

2 jobs

Salaries

Salary estimated from 560 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 52 reviews and is evolving.

3.0020182.2520193.7520202.3320212.002022

Reviews

Client Account Manager in Leeds, West Yorkshire
on 1 April 2022
Productive and relaxing
An okayish place to work, however the salary given is below the average salary band in the project management field.Managers and staff working here all get along well.
Linguist in England & Wales
on 23 March 2022
AVOID if you are a linguist
a typical day means you spend disproportionate amount of time checking every single stage of a job - ringing in to ask whether the essential details are correct, every time double checking the forms are uploaded and being processed, moved from one stage of invoicing to another and enquiring about randomly assigned invoicing dates, ringing and emailing in every time they conveniently forget to invoice you a cancellation fee; emailing and ringing in every time your assignment might disappear from portals/app. An absolute disgrace. what I learnt is that if you are good at shifting responsibility you will get a job in TBW anytime anywhere, if you are not fluent in English you can work for helpdesk, and if you are absolutely desperate you can always work as TBW linguist. The management is unreachable, the workplace culture is non-existent, the hardest part of the job is the knowledge that you have to travel over 100 miles to a job to get paid an acceptable amount on travel still knowing you will get paid peanuts for the actual linguistic expertise you provide (interpreting time); not knowing what the job is about before you accept it (sometimes not even after you accept it) and the most enjoyable part of the job is the knowledge that there are plenty of logistics and driving jobs out there you can grab any time and earn a lot more without running your own car to the ground.
Project Manager in Leeds
on 26 January 2022
I was bullied there. The pay was terrible. Management didn't care about the people at all only the money.
A very stressful environment. Expected you to work long hours for a very low salary. I felt sorry for the translators as they tried to cut their rates. I was bullied but management seemed to encourage it rather than stop it from happening.
Community Interpreter in Greater London
on 31 December 2021
Fluid balance of flexibility and good working environment plus professional rapport.
Love the flexibility with Thebigword. Transportation sometimes could be a bit tricky in London. And takes long time while on hold to let them know you gonna be late for work.Easyly recognise the traffic problems.You could cancel a gig if you have a serious reason and do it well in advance.They don't pay travel time though.Over the course of more than 12 years with Thebigword I received several options for upgrading my skills through their dedicated support channels.The company has grown and now is perhaps the biggest interpreting services provider in the UK.The very few problems in regards to invoicing issues had been dealt with in a prompt and a professional manner.Culturally, sometimes I have been facing some problems with clarification and misunderstanding (i.e. clients of mine refusing to comply with Thebigword strict confidentiality code). Hence disputes of those kinds could be lengthy.
Interpreter in Own address
on 28 December 2021
Not cooperating and unwilling to help resolve issues.
The staff is very slow at responding to complaints and queries. Very slow- paced working environment. Not very organised and hierarchy not very clear.

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Questions and answers

People have asked 12 questions about working at thebigword. See the answers, explore popular topics and discover unique insights from thebigword employees.

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Interview insights

Insights from 38 Indeed users who have interviewed with thebigword within the last 5 years.

Average experience
Interview is average
Process takes about a week

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