thebigword
Work wellbeing score is 61 out of 100
3.1 out of 5 stars.
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thebigword Careers and Employment

Work wellbeing

Results based on 15 responses to Indeed's work wellbeing survey.
Work wellbeing score is Low, 61 out of 100

Happiness

How enjoyable people find their day-to-day life at work
Low

Stress-free

How manageable people find their work stress
Average

Purpose

How meaningful people find their work
Low

Satisfaction

How content people feel with the way things are at work
Low

About the company

  • CEO
    Joshua Gould
    47%
    approve of Joshua Gould's performance
  • Founded
    1980
  • Company size
    201 to 500
  • Revenue
    £18m to £73m (GBP)
  • Industry
    Legal Services
  • Headquarters
    Link Up House Ring Road ...
  • Link
    thebigword website

Previously known as the Link Up Group, thebigword was founded in 1980 by our Chairman, Larry Gould, and soon established itself as a leading recruitment and Language Service Provider (LSP). The sale of our recruitment division, in 1996, enabled us to focus solely on becoming a world-class LSP.

As we’ve grown, we’ve supported companies to deliver products to new markets; we’ve helped peacekeeping forces diffuse conflicts in war zones and we’ve supported patients and doctors at some of the most d...

Previously known as the Link Up Group, thebigword was founded in 1980 by our Chairman, Larry Gould, and soon established itself as a leading recruitment and Language Service Provider (LSP). The sale of our recruitment division, in 1996, enabled us to focus solely on becoming a world-class LSP.

As we’ve grown, we’ve supported companies to deliver products to new markets; we’ve helped peacekeeping forces diffuse conflicts in war zones and we’ve supported patients and doctors at some of the most difficult and stressful times – helping to take some of the worry away.

The company has 12 offices around the world, employs over 450+ staff and a network of more than 15,000 linguists.

Every month, thebigword handles 1 million minutes of telephone interpreting, 17,000 face-to-face interpreting assignments and half a billion words of translation.

Our UK HQ is in Leeds covering two sites; Link Up House is our operational base housing our Management Team, Translation Operations and Interpreting operations colleagues. Adjacent to our HQ is thebrainworks; our purpose built, state of the art technology building. From here our Technology Teams continue to develop some of the worlds best interpreting and translation systems.

We are still family owned and family lead and have an outstanding culture and working environment which embraces individuality diversity and equality. We welcome applications from entry roles through to those who want to advance their careers.

Our Company Values make us ELITE as we strive to be the best we can in all we do:

Empowerment: We commit to always doing our best, delivering excellent results consistently

Leadership: We have the courage to shape a better future

Innovation: We look at the problem from a different angle

Trustworthy: We always tell the truth

Excellence: We empower our teams to make decisions

Learn more

Jobs

Browse jobs by location

Leeds

7 jobs

Salaries

Salary estimated from 517 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 60 reviews and is evolving.

2.25 out of 5 stars.20193.75 out of 5 stars.20202.33 out of 5 stars.20212.25 out of 5 stars.20222.50 out of 5 stars.2023

Reviews

Interpreter in United Kingdom
on 7 September 2023
Poor communication
Enormous workload with no guaranteed work contract. The communication between departments is non existent and not everyone is sure of the process and it takes forever for someone to respond to your queries.
Linguist in Leeds
on 8 July 2023
Chaotic and disorganised place
Very high turnover, lot of inexperienced staff. Communication between departments is non existent and the quality control over the thousands of freelancers they use is basically non existent.
French Linguist in London
on 7 December 2022
Not applicable, I don't meet others, if yes very rarely (others linguits).
I am happy to continue working here. There is many desks, that I joined progressively. So more opportunities and experiences gained. I also received short trainings. eg : telephone interpreting.
Interpreter and Translator in London West, Greater London
on 6 December 2022
Poor rates of pay and lack of respect for freelance workforce
I've worked off and on for this company as a freelance "linguist" for many years. It has gone from bad to worse - rates offered are so low that the majority of offers simply aren't worth replying to. The Big Word does not value interpreters' qualifications and experience and does not care about the experience their clients or service users with limited English.
Account Manager in Leeds, West Yorkshire
on 6 October 2022
Avoid thebigword
Things keep getting worse for all the hard working employees at thebigword. Due to a big automation push as well as outsourcing to India they have made a lot of employees redundant (I was not one of them) the board of directors all seem to be very insensitive and selfish. I understand it is there job to drive the business in a commercial sense but it is also paramount to create a stable and inclus...

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Questions and answers

People have asked 17 questions about working at thebigword. See the answers, explore popular topics and discover unique insights from thebigword employees.

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Interview insights

Insights from 49 Indeed users who have interviewed with thebigword within the last 5 years.

Average experience
Interview is average
Process takes about a week

Common questions about thebigword

Working at thebigword

  • Interpreter2.3 out of 5 stars.
  • Project Manager2.0 out of 5 stars.
  • Linguist2.8 out of 5 stars.
  • Project Administrator3.8 out of 5 stars.
  • Account Manager1.5 out of 5 stars.
  • Project Coordinator3.5 out of 5 stars.

thebigword locations

  • Leeds2.9 out of 5 stars.
  • London2.0 out of 5 stars.

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