Thomas Sanderson Employee Reviews

Extremely poor infrastructure and based on poor training and a "Get the deal at whatever the cost" and "do not leave the customer without a signed contract" very unethical sales technic!

Pros

If you have no morals, no scruples and basically a rip off merchant your a winner!

Cons

Long hours poor support and pressured sales technics.

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Awful place

Team Leader (Former Employee) - Nottingham, Nottinghamshire - 1 September 2023

Like an old school call centre. Staff like battery hens all cooped up together and an awful call centre manager who has favourites. Really poor place to work

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Beware!

Fitter (Former Employee) - Uk - 28 January 2023

Promise you the world, but do not deliver.Be prepared for long working hours, lots of travelling, no work life balance.Be aware that all the discounts offered on the products reduce your commission so you end up working for nothing.

Pros

None

Cons

Thomas Sanderson

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Was a great company to work for. Once.

Sales Design Consultant (Current Employee) - Nottingham, Nottinghamshire - 18 January 2023

Great quality products in the past but now cheapened and they expect to charge a premium for them.Toxic management culture. Middle management are useless, only concerned with looking good to upper management. They offer no support at all.

Pros

None.

Cons

As above.

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Avoid Thomas Sanderson

Sales Advisor (Former Employee) - Waterlooville, Hampshire - 15 April 2021

The company itself has changed a lot over the time I was there and since leaving nothing good at all! The management are under qualified overpaid and often treat staff wrongly! They break data protection laws constantly and hound customers with calls constantly we are asked to remove customers number from the system but this never happens! They offer incentives but the winners were always the same or the prizes never materialised!

Pros

Friends who I met

Cons

Management CEO

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Insights into Thomas Sanderson

Based on 6 survey responses

What people like

Ability to learn new things
Overall satisfaction
Clear sense of purpose

Areas for improvement

Sense of belonging
General feeling of work happiness
Energising work tasks

Well structured pyramid hype

Self-employed Sales designer (Former Employee) - East Riding of Yorkshire - 26 August 2020

The training for this company is without doubt the best part of working for the company. (I realised all be it too late, that I was being sold to)But this is pyramid selling at its best or at best. There is no way that you can make a living working for this company especially in certain areas of the UK. In fact a lot of the customers are aware of the company system off calling the customer to offer a cheaper price after the sales designer has been. There is absolutely no pay whatsoever unless you get the sale on the day. Company offer absolutely no remuneration including petrol even if they get the sale after you have been.

Pros

Good training package

Cons

No sale, no wage

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Management

Supervisor (Former Employee) - Coventry, West Midlands - 18 June 2020

The management could be more professional. The salaries could be higher. The opportunities to learn could be more. The benefits could be more. The canteen and break times could be better. The way of treating employees could be better. The overtime hours rate could be higher.

Pros

Very good at new methods

Cons

Hight production targets

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not worth it

Sales Rep (Former Employee) - London, Greater London - 12 May 2020

commission structure is terrible, good appointments are given to relatives of management across the country. you need to have extra income from another source to be able to survive there. products are beautiful but well overpriced and hard to sell. a high turnover of sales reps

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Commission only hard selling job.

Advisor (Former Employee) - Crawley, West Sussex - 11 March 2020

Hard sell culture with not enough appointments. Products although very good are overpriced and are well off the average persons reach. Training was very good but required a week away at a residential venue and because its a self employed commission only job its unpaid.

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Commsion only

Sales & Design Consultant (Former Employee) - Farnham, Surrey - 16 February 2020

Good leads were given to the favourite staff. Traveling a long way with own expense of fuel for a waste of time. Products too expensive for most leads

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Great Company

Designer (Design and Sales) (Current Employee) - Lancashire - 30 November 2019

5 star company with 5 star customer service and 5 star company culture.Very big on quality and product training, and trends.The company has numerous WhatsApp support groups and BDM, who will ensure you succeed in this field.I will strongly recommend to listen and learn during the training process.This is self employed job

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Poor leads and no pay if you don’t sell.

Sales Designer (Former Employee) - Kent - 27 November 2019

If you don’t sell you earn nothing, no holiday pay or sick pay. The good leads go to people who who have friends in management, no fair distribution of leads, generally they will give you leads in less affluent areas, your self employed but work solely for Thomas Sanderson, another company avoiding paying pensions and national insurance. Avoid!

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A business that has let me build many new skills

Customer Service Advisor (Current Employee) - Waterlooville - 2 May 2019

fun and enthusiastic place to work a lot of opportunity to progress within the company. it can be quite a stressful environment at times as all the staff aim to achieve the highest standard to keep in with their high reputation.

Pros

staff and products

Cons

can be testing at times

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Daily tasks

Customer Services Advisor (Current Employee) - Waterlooville - 30 August 2018

My daily responsibilities are - responding to external and internal emails, managing debt & managing an installation team and being the point of contact for the Installation Manager of the area.

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Productive and fun days

Manufacturing Supervisor (Former Employee) - Coventry, West Midlands - 23 May 2018

Every day was anew day, full of joy and new things to learn. i did enjoy every single day at work. The team was absolutely amazing team. Everyone got on very well.

Pros

One hour break

Cons

No enough overtime

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Dodgey

Telesales Advisor (Former Employee) - Waterlooville, Hampshire - 18 April 2018

Targets, targets, targets. This company only cares about sales and numbers. If you don't meet them quickly your gone. Tense environment and not a nice atmosphere.

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Fabulous company - Family feel

Sales Designer (Former Employee) - Birmingham, West Midlands - 13 February 2018

Fantastic training for beginners & continued advanced training. I had never done a sales role before and they really helped me with the sales industry Really lovely people to work with – All willing to help you with anything. Constant support Fun & friendly atmosphere Beautiful products absolute pleasure to sell – The fitters are superb Great pay – Earned £40k+ in my first year Head office work really hard in qualifying the appointment You get what you put in to this role

Cons

No Cons, would recommend to anyone. I have only left as expecting a baby.

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A Sinking Ship

Inside Sales Executive (Current Employee) - Waterlooville - 6 January 2018

Overpriced products, dated sales tactics and slow to embrace change. Management doesn't listen to its staff and they are treated like school children. Poor atmosphere. WIll continually preach "company values" but never in a million years adhere to them.

Pros

Pay

Cons

Job Security

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Awesome income, horrific stability

Direct Sales Designer-Manager level (Current Employee) - London, Greater London - 1 January 2018

If you want to earn good money with a company so ensconced in its ivory tower they still think their dated product is better than the competition, and who will spit you out in a flash then this is for you!

Pros

Great holiday incentives, great appointment system, good commission

Cons

Mileage, time slots, price, stability

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Not nice environment

Telemarketing Associate (Former Employee) - Waterlooville - 22 September 2017

Staff turn over very fast. Working with Telesales, first call Saturday morning, a lot of abuse from customers. Target Driven Bells ringing and lights flashing highly charged and driven. (Hard)

Pros

Close to home

Cons

None

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Fun workplace

sales (Former Employee) - advisor - 7 June 2017

Nice place to work, salary is incredible, incentives are amazing, most of the management are lovely and really helpful, there is a nice team within the contact centre.