Thompsons Solicitors
3.2 out of 5 stars.
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Thompsons Solicitors Employee Reviews

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United Kingdom64 reviews

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3.3Work-life balance

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Lovely Supportive Employer

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Started in August 2021 and ever since day 1 i have been well and truly supported by my manager and the staff. They are very understanding and are always there for a chat. Everyone is so nice to work with and easy to get along with. Hours are fair and it's easy to get to and from work. I would recommend to anyone.
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It's getting worse

Normalisation of poor treatment, countless spreadsheets, poor case management system, can’t retain staff and then don’t replace them when they do leave, force staff to use their own mobile phone when working from home, poor salary, no option of overtime despite ridiculous case loads, poor management, flexible only when it suits them, works against staff rather than with them, low morale. This list is not exhaustive.Whilst the colleagues and immediate supervisors are great, the higher management/decision makers are the reason turnover is so high.

Pros

Free fruit, social club, lovely colleagues

Cons

Chaotic, stressful, unorganised
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Insights into Thompsons Solicitors

Based on 9 survey responses
Areas for improvement
  • Energising work tasks
  • Sense of belonging
  • Overall satisfaction

Nice place to work

This was my first office job which taught me so much about working and having a fulll time job. I loved it here as everyone was so helpful and always had time for other people
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Stressful, lovely colleagues

The team I worked in were great, always friendly and willing to helpManagement didn’t seem to be bothered if you were drowning in workTurnover is super high but they struggle to find replacements so people have to split the extra work, making it stressful
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Productive and fun

Really fun place to work and ideally placed for career progression at all levels, including personal development and professional development. Overall really recommended
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good values

The Firm has good values which are echoed in how it treats employees.Work is rewarding. Good support network from supervisor and manager.Benefits are excellent.
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Do not work there

Great people. The job would be manageable if the processes were in the 21st century. I would never advise anyone to work there. Terrible management

Pros

Sports and social

Cons

Management, processes, blame culture
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Avoid at all cost

Worst company to work for. Hypocrites claiming to be a trade union law firm whilst treating their staff like rubbish. Constantly reminded staff in the department that we did not make money. Offered no training at all.

Pros

None

Cons

Worst management Capitalists Hypocrites
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Chaotic and a blame culture

The manager is vindictive and makes unprofessional comments that he believes are funny but actually just erode trust. The work is beyond dull; no sense of achievement and the sense that nothing you do really counts for anything. The office is old, dated and has poor facilities. Old fruit and nasty coffee. You can’t get in and out of the building easily if you cycle as there are no security fobs. Their cycle2work scheme is a joke. There are some really nice staff but there is an overall tone akin to a playground. Lots of cliques, narcissists and people lacking emotional development who are tolerated.

Pros

None spring to mind

Cons

Chaotic, understaffed, underpaid, poor management, poor facilities…
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Proud to work for Thompsons

The values of the company mirrored my own. You work hard and sometimes at pace but it is very rewarding. management and senior management are supportive.The salary and benefits are excellent.

Pros

Feeling of belonging, and rewarding work

Cons

None
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Terrible! Work anywhere but here!!

Management are cliquey, unethical, unfair and select specific people and to carry out their dirty work and hold to a different standard then the rest. They are corrupt, overwork people, expect you to work extra for nothing and rarely show any appreciation. Managers and HR also think they know it all and really know nowhere near enough, don’t consider people as human beings with feelings, just numbers on paper. Sadly they are derogatory about people which I witnessed all the time. The favourites get promoted rather then the most capable. Can’t stress enough how much you need to avoid this Firm.

Pros

You can resign at any time

Cons

All of the above, and some...
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Avoid!

Would not recommend, horrendous atmosphere to work in. Some colleagues had been signed of sick due to stress and depression whilst I was employed there. Everyone was either too stressed under the pressure or too busy to provide any form of support, even as a new starter or just wanting assistance with a difficult case, it felt like everyone was there for themselves.Feeling anxious and nervous about going into work was out of character, even putting in the extra hours never felt like it was enough. Their systems are problematic as very out dated which made the process much longer than needed and resulted in wasting valuable time. The only regret I have was not leaving sooner.

Pros

Free parking

Cons

Old fashioned paper file system, poor training, overworked management, lack of support, no annual leave assistance
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Terrible - worst firm I have ever worked for

Moved on from this old fashioned communist firm run by know it alls who were inexperienced to a well respected firm that pays the staff well and enables you to hit decent bonus targets. Do not even think about joining Thompson’s who treat the staff with no respect and are full of fake promises

Pros

Free car park

Cons

Test staff as they are juveniles
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some of staff really helpful

I would not look for promotion of any kind as they tend to give these posts to friends if you are quite happy to so a secretarial job for a typists salary then you will do fine

Pros

flexi time allows you to build up time for an extra day off per month

Cons

no prospects of promotion
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Union solicitors

Not the happiest place to work. Blamed for various things that happened whilst I was off sick with depression. Lack of sympathetic support following life changing events.

Pros

None

Cons

Long hours, unsympathetic management, expect weekend working and out of hours with no extra pay, low pay generally for the job..
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horrific place to work

do not work at this company. it is one of the worst places that I have ever worked at. Managers are terrible and do not support staff. Repeatedly frog marching staff into meetings. Encourage conflict between staff. The number of people with work related stress at this organisation was unbelievanle and so many staff wanted to leave.

Pros

no pros

Cons

exceptionally long hours. No support
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Great PI Solicitors with excellent Employment Law Specialists

A firm who believes in fighting for the rights of workers and therefore closely aligned with the trade union movement . Great people to work with but the work is demanding and fast paced. The business is changing in response to changes in legislation and the general change in delivering PI legal services

Pros

The people that work there. Good Company benefits .

Cons

Getting a balance with life and work given the demanding workload
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Professional, attention to detail. Leaders in personal injury discipline.

Excellent in-house training and encouragement and training to progress. Disciplines are Personal Injury, Medical Negligence, Criminal Law and Employment Law.
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Really nice people

I have been working at Thompsons for a while now and feel the team is supportive, although under a lot of pressure. Case loads are high but the quality of the work is excellent.
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would not recommend

quantity rather that quality is what is valued here. i would not recommend moving to this company unless you have no alternative. pay is reasonable.

Cons

poor organisation
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Stressful and inundated with non-stop phone calls from angry client chasing update on their matter

Stressful and inundated with non-stop phone calls from angry client chasing update on their matter. It was like a revolving door in terms of staff turnaround, so your case load kept growing every time someone leaves
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Overall rating

Based on 64 reviews

Ratings by category

3.3 out of 5 stars for Work/Life Balance
3.2 out of 5 stars for Salary/Benefits
3.3 out of 5 stars for Job security/advancement
3.2 out of 5 stars for Management
3.1 out of 5 stars for Culture

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