Customer Service Advisor in Glasgow, Glasgow
Salary is great, job isnt.
You have monthly targets/individual meetings based on these targets. It is very stressful. If your targets aren't met for one month you can be put on support even if they were good the month before. Not much freedom as you have to write your entire interaction down with customer and have it checked by management to make sure you're mentioning additional products. Management isn't great. Everyone knows everybody's business. Management talk about staff to other staff. All you hear is gossip. It is hard to escape this job at home as you are on teams, have groupchats with managers that message it out of work hours, have to do modules, stress about targets etc. Processes change all the time so just as you're used to it it will change. Besides all these negatives. It pays really good and three as a company do look after their staff. I've just had bad experience with the area I worked in.
Worst decision of my working life joing Three
Shocking training - really really poor. Not just myself saying this but other ex colleagues as well who also left the company. Communication is a joke.
Great place to work with a great awareness for mental health
Fast paced open and honest and fantastic pay and reward. Good in-store training. Room to move up and down . Good to work around with university and flexible
Customer Service Advisor in Leeds, West Yorkshire
Horrible do not apply!!
At first I loved it I got the job at the Wakefield branch and it was amazing! The staff was lovely and the job it safe wasn’t difficult! But it was a low band store so it wasn’t that hard to be honest! But I wasn’t even there three months before I had to move store! They made me move to Leeds which I did not agree to! I voice my concern about it but nothing was done! The manager at the Leeds store is dreadful the staff are awful! I dropped and dropped my hours cos it was that bad till it was barley covering the cost of travel to get there! And i was I voiced my concerns they was like do better at your job and then you can earn more money! More bothered about hitting targets then then the well-being of the staff the hours are shocking I would have to sit at the train station for 2 hours for a train nothing was done to help with this at all! Absolutely shocking place to work never ever apply at the Leeds branch
Sales Advisor (Part-time) in London, Greater London
Super fun place to work
I worked for three for 3 years( part time) it was the best place to work for. The management was super cool and professional. I did have a lot of fun working with my colleagues,made new friends.