TOG24 Employee Reviews

Mostly a nice team (apart from a few bad eggs hired over the years) and friendly atmosphere. Chilled workplace and a nice customer base. Can be boring in the summer and in the evenings. Pay isn’t great for management, especially the supervisor role where you’re expected to act as an assistant manager, but not get the pay for it. Large amounts of stock sent in for a small store and small stockroom make it difficult to keep everything organised.

Pros

Nice team, relaxed, bonus scheme

Cons

Boring, pay isn’t great, lone working

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great people

Key Holder (Former Employee) - Kent - 12 September 2023

very nice people and a fun job. does get slightly boring in quiet periods but there is usually something to do,very quick to learn how to use the till. a supportive team

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Official response from TOG24

28 September 2023

It's great to hear that you enjoyed working at TOG24.Thanks for your comments.Regards,TOG24

Jobs at TOG24

Dual Site Assistant Manager

Temporary Stockroom Assistant

Ellesmere Port

15 hours ago

Good pay but can be quiet

Sales Assistant (Current Employee) - Bolton, Greater Manchester - 10 August 2023

The pay is good for young workers comparative to other companies however, it can get quiet especially in summer and the shifts are at odd times but other than that, its nice to work at.

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Official response from TOG24

28 September 2023

Thank you for your feedback regarding working for TOG24.Regards,TOG24

Good Place To Work.

Sales Assistant (Former Employee) - Livingston, West Lothian - 26 April 2023

Livingston shop was a nice and friendly place to work. Management at the time was lovely as well. Upper Management were actually okay as well, the pressures of targets etc were never placed upon the Sales Assistant, and they were typically understandable about why targets weren't met.

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Official response from TOG24

2 May 2023

Thank you for your comments regarding working at TOG24.We are happy to hear that you had a positive experience working for us.RegardsTOG24

Good job

Key Holder (Current Employee) - Ashford, Kent - 10 January 2023

Good pay with good opportunities to progress. Fairly assessed regularly on multiple hallmarks of good customer service. Comfortable working environment with very friendly people

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Official response from TOG24

2 May 2023

Thank you for your positive comments. Its great to hear that you enjoy working for TOG24.

Insights into TOG24

Based on 16 survey responses

What people like

Inclusive work environment
Ability to meet personal goals
Time and location flexibility

Areas for improvement

Sense of belonging
Trust in colleagues
General feeling of work happiness

Great place to work where you feel appreciated.

Management (Current Employee) - North East - 31 October 2022

The fact that I have been employed by TOG24 for the best part of 20 years says it all. The company expects the highest standards of customer service but in return you are made to feel appreciated by your manager. There is a real family and hands on culture at TOG24 that is so different to other retailers.

Pros

Some nice rewards given for hard work

Cons

Its retail so can be stressful over busy periods

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Fun Friendly Family run company

Store Manager (Current Employee) - Skipton, North Yorkshire - 30 September 2022

What I like most about Tog24 is knowing who I work for. They're a family run company and have been since the 50's. A visit from the boss isn't a bad thing here - it's a chance to show off how well you're doing and catch up with an old friend! They have targets for us to meet but they're comfortably achievable with a little practice but with some great colleagues it's a fun process anyway - a great place to work!

Pros

Great staff discount, friendly working environment

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Official response from TOG24

20 October 2022

Thank you for taking the time to review your experience of working for TOG24.Its great to hear how much you enjoy your job.

A great company to work for

Area Supervisor (Current Employee) - Evesham, Worcestershire - 29 September 2022

Positives:A simply great company to work for that while goals are of course set for all employees achieves these through encouragement and collaboration rather than "stick bashing".Another great example of their forward thinking and nurturing of employees is still recognising and appreciating a distinctive work/life balance. Respect and look after them and they will mirror that back to you.You need to be self motivated and prepared to work on your own at times however due to the nature of the business.

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Official response from TOG24

4 October 2022

Thanks for taking the time to leave us a review.Our colleagues are key to our success so our values of 'listening' and 'doing the right thing' are important. We strive to provide an environment where colleagues feel they’re valued, nurtured and encouraged so its great to hear of your personal experience.Hearing from our teams helps us to understand what we are getting right and what could be improved.

A great company to work for

Sales Assistant (Former Employee) - Leeds - 27 August 2022

A great company to work for if it’s your first job, I had the ability to choose how many hours I worked and very flexible which is great for if your still in education. Manager and staff were lovely people and could go to if struggling with anything. Good pay and great staff discount. Could get very quiet which left you with nothing to do but apart from that would definitely recommend working here.

Pros

Lovely people, Great pay & benefits, Good hours

Cons

Not very busy

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Official response from TOG24

4 October 2022

Thanks for taking the time to review your experience with us.Its great to hear that you enjoyed working with us and I hope you made great use of our fantastic staff discount.All the best

Great company

Store Manager (Current Employee) - England - 27 April 2022

Different and fun company,making loads of improvementsFamily owned personal and professional approachGet the feeling that senior leadership and HR care about staffLoads of new ideas for staff happening, Christmas presents and competitions. Keeps getting better just love working here

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Official response from TOG24

4 October 2022

Thanks for taking the time to leave a review.Its great to hear your thoughts on what its like to work with us and I hope you continue to enjoy your time with us as we continue striving to improve further.

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Enjoyed my time there

Concession Manager (Former Employee) - Manchester City Centre, Greater Manchester - 14 September 2021

I enjoyed working for a family run business and at the same time, within a larger corporate organisation (Debenhams); would have still been working for them now if Debenhams hadn't closed.Being located in Manchester meant we were always busy - it was a very large store and we had departments on numerous floors. The Debenhams store management and staff were a great team to work with - always driven and upbeat plus you were praised for your successes.Contact with our own (Tog) management was mainly by phone or email; very rarely in personThe family who own the company were easy to communicate with and open to ideasI enjoyed selling and driving sales plus merchandising the sales floors to improve the look of the departments as well as help increase salesThe stock was good quality which made it easier to sell. We had sales budgets to aim for plus other goals; I'm a target driven individual so this worked for meAt various times the decisions the company made weren't great and that could be frustrating, especially when your own knowledge/opinion wasn't considered at the timeOverall I rather enjoyed that period of employment. especially working as part of a large Debenhams team - I have many happy memories from my time there

Pros

Uniform allowance, good salary. great Debenhams team

Cons

Lack of visits from Tog management; Not many opportunities as only have a small number of stores

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Worst Working Environment

Key Holder (Former Employee) - Ashford, Kent - 27 April 2021

There is no job security so I wouldn’t recommend working here if you’re looking for a long term career, there isn’t much to do on a day to day basis and they’re isn’t many customers that enter the store throughout the day, If you enjoy working in a dead environment with no communication then this would be ideal for you. The company and manager do not care about your wellbeing, the temperature in store is below the legal limit and it is freezing in store, they do not let you wrap up and you won’t be able to relocate to a different store. I wouldn’t recommend working here.

Pros

N/a

Cons

Freezing temperature, no job security, long hours

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Official response from TOG24

4 May 2021

Thank you for your feedback, its disappointing to hear that working at TOG 24 did not meet your expectations during your brief time with us. As your employment commenced following a period of lockdown, the retail industry was responding to a number of challenges, in particular, unpredictable customer shopping patterns and increased ventilation requirements, which may help to explain some of your experience. The nature of a temporary position is unfortunately shorter term and therefore does not have the same element of job security as a permanent position, though such jobs may have become available during your employment . Additionally, the option to relocate remains dependent on there being vacancies within alternate stores and is something we have supported previously. Finally, whilst the wearing of heavy outdoor clothing wouldn't be appropriate for working in store, a number of alternative clothing and layering options are possible. It is disappointing that you did not raise your concerns appropriately using our internal processes to enable these matters to be addressed whilst you remained in our employment, however we would welcome the opportunity to discuss your concerns. Please contact a member of our HR Team to arrange a suitable time.

unsupported

Supervisor / Acting Manager (Former Employee) - Shiremoor - 1 September 2020

long hours working alone trying to balance company and host stores expectations that dont match up. no support from area manager or regional manager poor communication stay clear!!!

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Okay

Sales Assistant (Former Employee) - United Kingdom - 26 August 2020

Quiet a lot of the time. The introduction of hourly/daily targets causes problems. Some problems in lower management and work environment. Upper management very good however. Overall an okay place to work.

Pros

Non discriminate pay

Cons

Lower management & unrealistic targets

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Friendly

Assistant Manager (Former Employee) - Portsmouth, Hampshire - 8 August 2020

this is a successful family owned business, and the top brass are accessible, friendly and fair. I always felt valued, but in retrospect the pay was poor for an Assistant Manager. I gave a huge chunk of my life to them and knew no better, but if I had pushed for more I sure they'd have accommodated me.

Pros

friendly, relaxed

Cons

Low pay

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Pleasant , informal work place and attitude to customers.

Retail Sales Assistant (Former Employee) - Ambleside - 2 March 2020

I thoroughly enjoyed working at TOG 24 . Staff were always kind and caring and helpful to colleagues and customers alike . In an industry where there is plenty of competition I found tog24 capable of bridging the gap between the high end exclusives and the everyday casual market .

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Good retail experience

SALES ASSISTANT (Current Employee) - Hatfield, Hertfordshire - 14 October 2019

TOG24 is constantly building on its trendiness and cultural appropriation. As a typical day at work, I would have to say it could get very quite and the store would sometimes be empty, however, we would always ensure we had at least one extra job to do, e.g. deliveries.

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Productive

Retail Assistant (Former Employee) - Newcastle upon Tyne - 24 August 2019

Boundary mills is a nice place to work with friendly staff. Unless there was a delivery I felt I didn’t do much during the day and would be rather bored.

Pros

Flexible

Cons

Hours available

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Warm welcoming workplace

Costumer Assistant (Former Employee) - North Shields, Tyne and Wear - 28 January 2019

Tog 24 - During your trip to tog 24 you are welcomed with a warm vibe from the staff at tog 24. The staff are also very polite and friendly. All staff are easy to approach.

Pros

Free lunches

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Good place to work for a bit, nice people to work with.

Retail Assistant (Work Experience) (Former Employee) - Newcastle upon Tyne - 20 September 2018

The job was quite good, but i got fired for just being either sick or at a competition, i was only off when i had to be and that was only twice. I was only late once. other then that it was a very goo job and i enjoyed working there.

Pros

Nice people to work with.

Cons

Couldn't take a day off without being fired.

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Productive and fun workplace

Retail Assistant (Former Employee) - Bridgend, Bridgend - 9 February 2017

There was always day to day fun to be had in this job role. Very supportive management in all aspects of the job. Training was always provided in store.

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