2.6 out of 5 stars.
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Toolstation Careers and Employment

About the company

  • CEO
    James Mackenzie
  • Founded
  • Company size
    201 to 500
  • Revenue
    £100m to £500m
  • Industry
    Retail & Wholesale
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Salary estimated from 1.8K employees, users, and past and present job advertisements on Indeed.

Popular roles

Assistant Store Manager
£17,558 per year
Store Manager
£9.50 per hour
Senior Retail Sales Associate
£8.56 per hour
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Rating overview

Rating is calculated based on 432 reviews and is evolving.


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Work-life balance


Sales Assisstant in Kidderminster, Worcestershire
on 8 April 2021
boss was a bully
constant bad hours.. not caring for single parent families. management told alot of lies to cover for themselves which made it seriously difficult for anyone to put up with. i spoke out and got fired
I currently work in retail . in Plymouth PL7
on 7 April 2021
Don't bother
I worked there for 9 years ......they really don't care about staff although they claim too .I asked for different hours time after time but unless you are a favourite you have no chance.
Senior sales assistant in Evesham, Worcestershire
on 6 April 2021
Horrible place avoid at all costs
Management lie to your face, only pay just above minimum wage. The management structure is none existent and most of all there is no structure on work patterns. Supposed to get 4 weeks in advance of work shifts, yet management always change shifts at last minute and if you say you have plans your told that your required and must change personal plans. Have to clock in and out at exactly the correct time even if your busy at end of shift. Be seconds late and you are on a report. Counter staff are nice but supervisor, assistant manager, branch manager are all jobsworth and will stand in corners running staff down, the very people who do all the work. Avoid unless your happy to be treated like a nobody.
Supervisor in Swadlincote
on 23 March 2021
Very clickey no respect worse place to work the staff are rude and there is alot of favoritism i wouldn't recommend anyone working here alot of people left jue to management
Assistant Manager in Hampshire
on 16 March 2021
5 years service
I worked here for 5 years. Worked my way up to Assistant Manager to be pushed aside as soon as I couldn't do the hours that were expected of me due to sadly going through a divorce and suffering with lack of child care due to covid. The training I received to become assistant manager was good. But the managers need to be looked at and how they treat their staff.
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Questions and answers

People have asked 65 questions about working at Toolstation. See the answers, explore popular topics and discover unique insights from Toolstation employees.

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Interview insights

Insights from 251 Indeed users who have interviewed with Toolstation within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview questions

Mainly about work, home life, hobbies. Interviews process very easygoing

Shared on 12 August 2019

Few questions about yourself. Why you want to work for this company & where do you see yourself in 5years. A bit of basic maths questions.

Shared on 18 March 2019

Not many. Just general conversation asking how you work as a team member, why you left previous jobs, hobbies.

Shared on 1 March 2018
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