Total Security Services (TSS) LTD
Happiness score is 63 out of 100
2.9 out of 5 stars.
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Total Security Services (TSS) LTD Employee Reviews

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United Kingdom521 reviews

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2.7Work-life balance

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Productive and stressful

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Interview was good. Professional company and salary given on time. Working in retail you have to be alert and vigilant at all times. Safeguarding company property, checking for the fire exits to be properly sealed and fire 🔥 fighting equipment use worthy in any eventful situation


Customer experience and vigilant safeguarding company property.


Long hours of working.
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Good place to start

Good company to start. Pay is not Great . Basic wage . Control room always promises extra pay but never delivers.Unhealthy/long hours . Wouldn't recommend for long run.
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Insights into Total Security Services (TSS) LTD

Based on 199 survey responses
Areas for improvement
  • Fair pay for job
  • Sense of belonging
  • Trust in colleagues

Great staff but incredibly mixed communication

The overall interview and training process has been excellent and a great experience and has made me excited to work. However the waiting time between training and actually starting employment has been months which I had been entirely unprepared for mixed with quite rare communication with the company to let me know the current process.


Excellent staff on site


External communication
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Bad management

Slow-paced workplace. The job is really boring as these are one man shifts, you have to cover long shifts to earn a decent wage. The management is really awful, area manager never answers the calls and the control room keeps sending you back to him whenever there's a situation. They give promises they never keep.
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Productive and comfortable workplace

TSS is a serious and solid company. Professional, courteous staff. А good opportunity to improve your level of professionalism, experience and skills.
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Awful awful awful

Awful people to work for the moneys awful. The support staff in London are abusive and vile if you ask for help. The management is non existent. They bother you from head office constantly on your days off making threats to your holidays and future shifts if you don't work. Your could random lose you job at any moment on the while of other companies




Awful money awful management
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Not great

Not that great of a company if you have a full license they have you hear there and everywhere and expect you to do 5 day on the trot 16hr shifts with an hr drive there and an hr drive back making it 18hrs and you don’t get anything in travel and they moan at you when you have to refuse a shift as your far to tired after doing 4 18hr shifts
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T.S.S. is one of best security company to work with. I appreciate being part of it now.

It's nice and easy workiing here. I am happy to work with Total Security Seirvice. Shifts are variable according your to choice and availability. They go ftom full time to part time shifts.
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It is fun workplace

I am looking forward to work for tss it is going to be a good experience and I always wanted to work for retail jobs I would hope to work for this company soon as possible
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Work is in abundance

Lots of work, flexible timings whatever suits you. Retail stores mostly Tesco Boots Morrisons etc. All over the UK stores. Breaks are paid. Uniform provided. Holidays accrue upon the hours of work carried outM
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Good all round company

A lot of people don’t like TSS, I however really like working for the company, work is regular and there’s never a problem with pay or needing time off
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Not a great company to work for

No support from your management. In fact I had more support from the clients management than I did my own. Poor pay, minimum wage. Long hours, pretty unsociable ones too. Expected to come to work even when ill.
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Good work in all sites

All tss team is very excellent birmingham office all staff is very coperative leicester area manager is very good helpful coperative and supportive I recommended to tss


Break time 1 hours good


It's good job for me
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Highly professional

Very smooth and quick onboarding process , interview gently and friendly, highly responsible office staff ,provide good training ,I am exited to join this great team
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Terrible management and pay

The management at this company are terrible, no one’s helpful when an issue arises, there was constant favouritism, the pay is really low and on top of that you can’t trust them to pay you correctly.


Low pay, terrible management and work environment
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It’s reliable and fun with great working teams

Good working environment respect between Managers and Employees. Great future expectations for Total security Services. It’s forward looking company with great expectations
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not the best

multiple area managers in short time and just a number to them worked double shifts and not enough time between finishing at night and expecting you to start 5 hours later
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It is a very good work place and has respectfull people

Its a very good job, the people are very respectful and it is safe. The pay is good and it is a very good place to work. I am on time to work and a very loyal person.


The food is good


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Productive,and Efficient

I have excellent experience in the company. I was received, interviewed and inducted very professionally, i admired the culture of highly ethical and motivational. I had a lot to learn and i took inspiration from the work culture. I am impressed with the environment and the dealing of managers with security operatives.
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Not a good experience

Worked for them for about 6 months and I never felt like a part of the team. I never got the sense that any of my coworkers were happy working for the company either, some had been working there for almost a decade. There was a lot of politics surrounding the workplace. And most people from the upper level (mostly managers) and people working at the office don’t treat you with much respect. I got the sense that I had no significance in the company as a officer and I was disposable for them. On top of that there are practically no benefits or anything of that sort for a standard officer.
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Loads of work good pay friendly management and great company to work for

I worked with tss couple off times never had any issues I like working for tss I only left due to hat to move on to a different security officer role in the security industry


Pay all ways on time you can earn good money


Heavy on your feet
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Overall rating

Based on 556 reviews

Ratings by category

2.7 out of 5 stars for Work/Life Balance
2.5 out of 5 stars for Salary/Benefits
2.6 out of 5 stars for Job security/advancement
2.6 out of 5 stars for Management
2.7 out of 5 stars for Culture

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