Total Support Services Ltd Employee Reviews
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Productive but badly managed
Cleaner (part-time) (Current Employee) - England - 10 July 2022
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The most useful review selected by IndeedColleague atmosphere feels like high school. Colleagues who CAN'T do their jobs consistently complain about those who CAN. Not a company where you can swap shifts/hours with anyone if you need to, so whatever you're contracted to is what you stick with - so at least you have guaranteed hours. Management fail to recognise and deal with/dismiss inadequate workers (who do below the bare minimum) effectively, meaning workload doubles for those who actually do their jobs.
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college cleaning
Cleaner (Former Employee) - Brockenhurst, Hampshire - 12 January 2023
I loved working at this company, the manager is very dear, great team, great working conditions. terminate my contract because of the distance. I'm just grateful for them.
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Insights into Total Support Services Ltd
Areas for improvement
- Sense of belonging
- General feeling of work happiness
- Support from manager
Very nice experience
Cleaning Staff (Former Employee) - Disdbury - 17 November 2022
My number one job in the uk was:Total support services lts. 3 hours a day Monday to Saturday. I have very good experience working with them in my morning shifts.
Pros
No lunches
Cons
3 hours a day
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Wimbledon Champs 2022
Cleaning Operative (Former Employee) - Wimbledon, Greater London - 7 September 2022
I was working with TSS during The Champs 2022, was a very nice place and work environment. From Supervisors to colleagues, including senior management was great. I will come back next year. The training days were, they took us to Court N1! I was paid on time, the only thing was I didn't receive my payslip by email, but I called them and is was sorted in one day.
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Draining and depressing
Cleaning Supervisor (Current Employee) - Saffron Walden - 10 April 2022
Have no backup from management, they add more and more on cleaning spec but don't give extra time to do it, no support if your ill you have to carry on regardless....worst company I've worked for
Pros
None
Cons
No support
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Supervisor
Supervisor (Former Employee) - London - 13 March 2022
Excellent company with a great human sense, supported its staff and teamwork. pillars of safe work and harmony with each person and place, I recommend 100% this company
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OK work wise
Janitor (Current Employee) - Chelmsford, Essex - 10 May 2021
Ok company once you get to no them always willing to help and sort problems out full uniform good quick interview no hassle when you're off so I would recommend them and give them a chance
Pros
Hours always there
Cons
None
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Brilliant company to work for
Cleaner (Former Employee) - Wakefield, West Yorkshire - 7 May 2021
I worked for Tss for just under 2 years and I would recommend them to any one the management are amazing people always there to help , willing to listen really are down to earth people if you ever have a chance to work for tss take it you will not regret it thank you for all your support tss was a real pleasure to work for such a great company
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It was very fun consist of many people and kind of competition for that matter time was very quick and lots of fun.
Cleaner (Former Employee) - Upminster - 4 May 2021
As I would always say, my payment for all companies was not fair. My level of work in cleaning is far more than What I was always paid which is a minimum wage payment. I don’t really work as how much am being paid but as how I would like someone to work for my own business or place. I don’t really need a supervisor for my work in cleaning because I like to see myself that what I have done is suppered.
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An abuse of human rights
Cleaner (part-time) (Former Employee) - East Dunbartonshire - 29 April 2021
Where to start, • money for the month was accidently put into another employee account who hadnt worked there for over a year. • nearly lost the chance if moving into private let as the company refused for weeks to give over payslips which is illegal. • Bullying, name calling, low key physical abuse. • illegally giving disciplinaries under false pretences. • area managers will employ incompetent managers who plan to fail so the blame is always passed on to cleaners and then managers. • se. xual passes made at female staff and also female staff workers at waitrose without knowledge or consent from male managers at TSS. • will be screamed at and bullied if caught on a cigarette break from the same managers that have up to 6 seperate cigarette breaks over a 2.5 hour shift. • threatened to be fired every single week for no good reason. • I with another member of staff worjed every single day for 5 weeks straight as our managers was off on sick, there was not enough help, just the two of us illegaly working for 35 days in a row just to keep our jobs. •large cleaning machine has been broken for over half a year, we have resorted to using literally a RAG to stop water coming out a pipe. • all equipment we steal off of waitrose floor as we are not supplied any, we need to steal all of our ppe aswell, if we don't steal we don't get any. •everytime this company is discussed, people are shocked to learn it hasnt been shut down and i feel the reason it hasnt is due to workers genuinely feeling suicidal and mentally broken no complaint will be made after they quit. What a joke, every manager -
Pros
Very short hours
Cons
Abuse, bullying, illegal behaviour, underpaid. Very physical expect to sweat heavily every shift.
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Jobs at Total Support Services Ltd
No Hours, bullying and not paid
Part Time Cleaner (Former Employee) - Droitwich, Worcestershire - 22 March 2021
Worked at Droitwich for 8 weeks and has to leave due to not getting the hours I was offered at interview stage. The management held pay and when questioned reduced my hours. I was told there was no more work despite adverts for my area. Bully atmosphere, no training or PPE provided. Hours changed last minute despite being offered a job as I am a parent. The interview was an Event & included a number of people. Disappointed with this experience and would not recommend. The main benefit was leaving and not being treated like a piece of meat
Pros
none unfortunately
Cons
where do I start
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Stressful
Sales Assistant (Current Employee) - London, Greater London - 28 December 2020
Unprofessional lack of communication unless you are a family member. I am treated as out sider. I get the jobs they want me to do. They don't like me asking any questions. Just waiting to find something else so that I can be stress free. This job is so uncomfortable you are watched all the time.
Pros
No
Cons
Long stressful hours with pay cut
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Steer Clear
Cleaner (part-time) (Former Employee) - Ipswich, Suffolk - 5 November 2020
This is an awful company to work for, they brag about the fact they clean Buckingham palace but can’t them simply sort out you’re wages properly. You contact them and wait weeks for a reply but when they want something you can’t get rid of them. How they managed to obtain some of the contracts they have I don’t know. In recent circumstances with COVID they don’t abide by any of the current safety measures implemented by the government to look after employees.
Pros
Non
Cons
Everything
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Have support and understanding from area managers
Cleaner (Former Employee) - House of fraser Sutton Coldfield - 30 October 2020
Avoid avoid at all cost don't work for this company. I wasn't paid my notice period when I was made redundant so not very happy about it.i thought there suppose to be supporting company. and help you when you need help.as it wasn't last one in 1st one out.it was 1st one In 1st one out.it doesn't matter how many years you have worked there for.
Pros
Some Nice people to work with
Cons
Not everyone was helpful there
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Bad place to work
Former supervisor (Former Employee) - Uk - 27 October 2020
TUPE over to the company was the worst company I've ever worked with the management are two faced always tell you your not doing your job right Promise you everything you get nothing. Apparently water and a micro fibre cloth cleans all They're ghosts in the background because they cant be bothered to do their jobs. Brag they have Buckingham palace and the London museum to make themselves look big. They disregard their employees honestly hand on heart avoid this place at all costs.Constantly changing times of work which isn’t acceptable constantly adding more onto the workload and considering it’s only a two hour clean Aviod Bullying is rife within this company jobs for boys outfit They will find a way to get rid you company uses a bullying tactic if your face does not fit then they will find away to get you out the door ignoring all employment law. They have policies In place yet don't adhere to themThis company has a bullying culture and ignores basic employment rights. If you are disabled or pregnant they will harass you until you leave.. loyalty...they don't know what it means
Pros
Nothing
Cons
Hour was right for me
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No fun all work, work and work
Cleaning Operative (Former Employee) - Glasgow - 19 September 2020
Just two hours cleaning for the shop to commence so there isn't much time to lobby around. To make the best out of the 2 hours, l did my best to sweep, mop, dust the shelves, clean the mirrors in the dressing rooms and polish the barristers.
Pros
Nothing to say
Cons
The time was too short
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Excellent
Area Manager (Former Employee) - Midland - 8 August 2020
I believe best company in UK to work
When I was working tss I was enjoying to work manament are the best all the time and Directors excellent to work with them
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bullying
Cleaner (part-time) (Former Employee) - Droitwich - 28 July 2020
bad management
School play bullying
Poor team leader attendance
Bad communication
Lack of training
Only worked there 6 months. Working hours changed to suit whoever at the time
Pros
Convenient location
Cons
Staff Bullying (misconduct)
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Hard professional work place
Cleaner (part-time) (Former Employee) - House of fraser plus Jenners in edinburgh - 24 April 2020
The company is fair and friendly you can progress through the company very quickly plus the management where eager help you and the rest of the staff are friendly and helpful
Pros
Supply working clothes
Cons
Work on your own
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Not been paid
Cleaner (Former Employee) - Liverpool, Merseyside - 21 March 2020
Work on this company since 22 February and not been paid, area manager not send my documents to office. Really bad company. Still waiting for my payment.and they lie to me, they said they post my cheque but no one done it
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TSS a great family run Company
Accounts Assistant/Administrator (Former Employee) - Croydon, Greater London - 10 March 2020
TSS is a very competitive Company to work for. Fast paced, extremely hard working but great atmosphere. Lots of Staff working different hours and jobs. Payroll every fortnight , 4 weekly and monthly. So very varied. Dealing with Area Managers. Managing purchase ledger. Ordering items for our sites. Dealing with waste issues and hygiene services.
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Ratings by category
2.9 out of 5 stars for Work/Life Balance
2.6 out of 5 stars for Salary/Benefits
2.8 out of 5 stars for Job security/advancement
2.8 out of 5 stars for Management
2.8 out of 5 stars for Culture
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