Tower Transit Operations Ltd Employee Reviews

A good company to work for. Very supportive and friendly. The manager in my department could be a bit pernickerty but otherwise was ok to work for. The lady I worked with was very supportive and patient when teaching me aspects of my role

Pros

Great canteen

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Nice place to work

Bus Driver (Current Employee) - East London - 15 May 2022

Current management are very good. Will always listen to drivers and help if and when they can. Only 2 of the management this applies to. Big car park with lots of spaces.

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Insights into Tower Transit Operations Ltd

Based on 7 survey responses

What people like

Overall satisfaction
General feeling of work happiness
Clear sense of purpose

Areas for improvement

Fair pay for job

Fun working colleagues

Bus Driver/Operator (Former Employee) - Westbourne Park London - 16 April 2022

I Have gained experience and well satisfied very professional training do you thank you I will gladly work back again thank youNow I am really professional Bus Driver I’ve been working in central London all the colleagues treated me with respect

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Used to be a lovely place to work

Bus Driver (Current Employee) - East London - 3 July 2021

Was a really nice place a few years back. Now they are losing routes left right and centre. People who have worked there 20 years plus being made redundant due to the owners not willing to spend money to compete with other Bus companies therefore routes not being won or being lost. Top tier management needs a complete overhaul. The 2 current depot managers are nice and will help you if you have a problem. 2 staff managers just want to cause you problems. Counter staff are lovely.

Pros

Paid breaks, plenty of space to park, nice colleagues, nice canteen

Cons

2 staff managers, some duties are horrible

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Very nice fun job.

Bus Driver Transport (Former Employee) - Layton / Westbourne park - 24 April 2021

Bus driving is great to me. You get to see so much different places and you meet so many different people. It's an amazing job. I learnt at least 5 different bus routes. It for me is an amazing experience. Tower Transit supported my from the first moment I started. I found out I had to work long house to make my money, weekly pay is great.

Pros

Weekly pay, you get a uniform. People are will to help.

Cons

Can't think of none now

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It is a good working environment

Bus driver Tower Transit Westbourne (Current Employee) - Westbourne - 18 February 2021

I think that all bus drivers should get paid the same as train drivers- because the road has changed a great deal there are a lot of hazards on the road these days, and more cars then before so their is a lot of work cut out for bus drivers.

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productive and never being the same day twice

Bus Driver (Former Employee) - lea interchange - 13 February 2021

job can be very stressful on a day to day bases costumers can get very aggressive with you concentration level must be high at all times daily road using need to be alert as accidents can occur on and off the vehiclepassenger safety and pay structure over 1,2,3,years same with your holiday structure

Pros

over time available free staff pass company pension free uninform

Cons

public complains accidents public abuse shift work early as 4am and as late as 02, 00am finish week in week out

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Difficult to make management understand working problems.

DRIVER (Current Employee) - Lea Interchange - 7 April 2020

After recruiting staff managers from outside of the industry, it can be frustrating trying to explain an everyday problem when these managers have NEVER driven a bus in public service. TT had plenty of good candidates they could have promoted to this level of management but chose not to do so. I am not saying that these managers are not approachable, (they usually are) and the manner in which they handle problems is professional and polite, but often they fail to understand the everyday problems the average driver has to face. There is also a VERY noticable lack of female & ethnic minority managers (Important when operating a business with a large ethnic minority workforce).

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Good place to work.

Bus Driver (Former Employee) - Leyton mills,Leyton, London - 14 January 2020

You never know what is going on from day to day, you learn from what has gone on through out of the day, The staff are very helpful, and will help you if they can. There are a wide range of different cultures, and every one get's on and helps each other, if they can. The hardest is when you don't know what to expect. The most enjoyable is when you can have a laugh, and help if you can.

Pros

Good canteen, Having a laugh with your work colleges

Cons

can be long hours especally at weekends

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Good place to work for, great people

Manager (Former Employee) - Leyton - 9 January 2020

Enjoyed working for this company all round great management with supervisors very flexible place to work for Always cater for your needsA great place to work for if you have a family you can change the rotor is it any point in the morning middle shift late shift or even nightshift

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Workplace

Bus Driver (Current Employee) - Leyton, Greater London - 29 July 2019

I have nothing to say about them. Its too difficult to work with this company management, because its very strict and not listening no one eg driver.

Pros

None

Cons

Worst

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Poor Management

Bus Driver (Former Employee) - Leyton, Greater London - 21 July 2019

Money isn't the best in the industry. Any reason to punish drivers. zero support when you complaint. But when someone complaints they'll call you in the office even if the complaint is 6months old. No rewards. No work life balance. Getting turn is almost impossible. No career advancement. Unless you are good licker They have zero driver retention. Almost all the new drivers leave as soon as they can.

Pros

Hardly any

Cons

Poor management, drivers constantly under pressure. Wouldn't turn you no matter what.

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the Atmosphere at Tower Transit was great.

Bus Driver (Former Employee) - London Borough of leyton, Greater London - 7 August 2018

they are very strict but friendly. Always there to help when you need help. one thing l have learnt about this company, l don't know, when you meet a colleague when driving or walking they will great you.

Pros

flexible hours

Cons

charge your shift at anytime meanwhile you have planned your work with your family

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great place to work with out management

Bus Driver/Operator (Current Employee) - lea interchange - 20 May 2018

checking the buses at working to know there safe for the destination about to cover, friendly work environment , the hardest part of the job is traffic driving to rental London. i enjoy meeting people and assisting people when i can, i learnt how to interact with customers and good driving skills

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Lowest paid bus drivers in London

Bus Driver (Current Employee) - Leyton, Greater London - 18 March 2018

Lowest paid bus drivers in London Pay Starting 10.49 per hour . Rota work. some times We Start 04.00 am finish 03.00 am they call it its sociable hours and pay us same pay. After 5 years service you get 12.83. Weekends 50p extra. Management is ok . Apart from pay enjoyable work. You are not guaranteed to finish your work on time.

Pros

Free travel pass

Cons

Lowest paid bus drivers in London. 4000.00 less

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Its an ok company to work for

Staff Manager (Current Employee) - Leyton - 12 March 2018

Drivers and lower management staff and assistants are fun to work with, its a multi cultural company which works well without prejudice..............

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Enjoyable friendly and interesting place to work

Staff Manager (Former Employee) - Westbourne Park Bus Depot - 13 February 2017

The typical working day included managing staff attendance and investigating or carrying out disciplinary investigations to help and improve staff performance, customer satisfaction and Mystery Traveler Scores (MTS) The Management team were all helpful and willing to help and offer advice as and when required, the workplace culture is employee based. The most enjoyable part of the job was helping employees via staff management improve in their individual work place performance.

Pros

Respected at work, equal opportunity employer

Cons

Sometimes I needed to travel to other bus depots

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Good company

Bus Driver (Former Employee) - East London, ENG - 2 June 2015

Tower Transit are a good company to work for. Great staff, managers are very decent and approachable. They provide proper training for their staff. Flexible.