Towergate Insurance
3.0 out of 5 stars.
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Towergate Insurance Careers and Employment

About the company

  • Founded
  • Company size
    1001 to 5,000
  • Industry
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Permanent, Full-time
Healthcare Renewals Advisor


£20,000 a year
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13 days ago

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There is 1 job at Towergate Insurance
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Salary estimated from 1.2K employees, users, and past and present job advertisements on Indeed.

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£20,106 per year
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Rating overview

Rating is calculated based on 127 reviews and is evolving.


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Work-life balance


Customer Service Advisor in Croydon
on 2 March 2021
great skills to learn
all training was provided and other colleagues are very willing to help you if you ask.the management are always there if you have an queries.although you are on a time schedule, if you ask for time away, they usually allow it.
Customer Service Advisor in Colchester, Essex
on 22 January 2021
Much better companies to work for...
•Poor pay for the work you are asked to complete. •Little to no progression within my office. •Processes/resources that don’t work. •Severely understaffed in some areas. •Ideology that you are just a number/percentage contributing towards the company’s income. •Few team leaders very unprofessional at times. •Difficult and ever changing bonus parameters. •Having to practically work overtime with no pay/compensation. •Company does not seem to value or appreciate its employees.One positive I can draw from this job is the peopleI’ve met. My colleagues are all very friendly and helpful and I’ve made several friends within my time here.If you’re looking for something temporary, or close to home then this may be somewhere for you but if you’re looking for respect, long term career prospects and a fair wage, do yourself a favour and look elsewhere.
Administration and Customer Service in Colchester
on 16 September 2020
Ok for a school leaver
It’s hard work with barely minimum wage pay! The Team leaders are all really young so there isn’t much room for progression, they do offer courses you can go on but there are so many people on them there’s not really much chance of promotion at the end of it. Shifts are 9-530, 9-630 for 4 days and a Saturday 9-1, and then 10.30-7 on a rotation. Parking is a nightmare there’s a car park opposite but you have to get in there by 8am to get a space and getting out on the 5.30 shift is really difficult too. Money is 16500 you do get a monthly bonus if you hit targets and pass your audits , but as we’ve just learned they can take this away and drop it any time !! I do not recommend you work here.On the plus side the people on the floor are lovely I’ve made great friends and there’s always someone willing to help
Customer Service Agent in Colchester, Essex
on 1 August 2020
Constructive dismissal specialists
I have seen them ‘get rid’ of faces that don’t fit or people who won’t be a puppet and dare to stand up for themselves - if they want you gone they’ll find a way, that said a tribunal on unfair dismissal soon put them right !!
Sales Representative in Norwich, Norfolk
on 12 June 2020
They lie in the interview to get you interested and when you carry the teams workload they don’t take that into consideration when other positions become available. They expect you to take on others work when they leave alongside your own and expect it to take the same amount of time as your own work. Not a nice atmosphere.
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Questions and answers

People have asked 20 questions about working at Towergate Insurance. See the answers, explore popular topics and discover unique insights from Towergate Insurance employees.

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Interview insights

Insights from 37 Indeed users who have interviewed with Towergate Insurance within the last 5 years.

Unfavourable experience
Interview is average
Process takes about a day or two

Interview questions

Tell me a bit about yourself? Tell me a bit about your work history. What do you know about the company? Tell me about a time you succeeded in up-selling a product. Tell me about a time you had to work together with your team to achieve something. Tell me about a challenge you faced at work and how you overcame it. Do you have any questions for us?

Shared on 28 April 2021

What is the most unusual thing I have ever done.

Shared on 26 April 2017

This depends which type of job you are applying for just like any other job a mixture of whatever is in the job description and competency based questions. Mainly competency questions are asked I would say.

Shared on 30 March 2017
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