Transport for Wales

Transport for Wales Employee Review

Night shift cleaner

Industrial Cleaner (Former Employee) - Shrewsbury, Shropshire - 8 August 2023

Industrial cleaning of train carriages.. Poor management don't care about staff, any requests for new equipment fall on deaf ears...very physical job climbing in and out of train carriages all night whilst carrying all your equipment. Basic pay considering most transport for Wales trains are absolutely filthy.....you will be required to clean up human waste

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TFW is a great place to work.

Train Conductor (Current Employee) - Shrewsbury - 6 October 2023

What is the best part of working at the company?I self manage. As long as I’m doing my job correctly I am left to it. The company are investigating a lot of money and are committed to raising standards. What is the most stressful part about working at the company?The public. When there is disruption, they become angry and trying to be helpful becomes very difficult What is the work environment and culture like at the company?Inclusive with good communication. Team work and friendly work mates. What is a typical day like for you at the company?Busy and time goes fast. Varied destinations

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Great place to work

Prefer not to say (Former Employee) - Pontypridd, Rhondda Cynon Taff - 28 July 2023

Good work-life balanceCan be challenging at timesGreat team to work with Work from Home opportunities Benefit schemes good Lots of change which can be hard to keep up with

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Has its ups and downs

Customer Service Advisor/ Despatcher (Current Employee) - Llandudno Junction - 27 June 2023

Like most jobs working with the public it has its ups and downs.Working on the stations is a bit of a daunting task.Especially if you’re working alone on a late turn.Management can be haphazard at best.Not much of a help at times ,but the assistants they have are probably better for help and Information.Busy times when it’s summer holidays especially along the coast..expect high footfall on race days and events it can be very intimidating.Wage wise it’s good..free uniform ..overtime a plenty depending on your role.Booking office staff do not tend to get much as roles are covered by other staff (GPRS) Depending where you work most staff are helpful..some in other places are not.Uniform and footwear provided..free travel on TFW trains and 75% discount on other TOCsI’d say a good job depending on your base station.