Customer Service Assistant/ payment processing in sheldon birmingham
Ok Place and people...very boring with limited advancement
Repetitive and boring. processing payments non stop for hour on end, day in day out. although there was a free coffee/tea machine when ever you wanted
Fraud Prevention Agent in Sunderland, Tyne and Wear
stressful call centre
after 1 month training, took stressful calls, rude customers & broken systems, blamed for fraudsters getting through bank security, no extra training given or help from managers, very stressful place to work with less pay than other banks
Job would have been fine as it paid well and actual work was manageable, but the management made this place unbearable. I was a subcontractor working under a Big 5 company and the Ops and senior Ops managers ran the place into the ground.
Customer Service Assistant in Essex
Difficult to progress
Difficult to progress in this company unless you know the right people or have some family contacts with management.
Even though you may work hard, your commitment doesn't get recognised.
Customer Service Advisor in Sunderland, Tyne and Wear
They want quantity over quality.
Left for another job closer to home.
Team management were not subtle, call reviews done at your desk whilst everyone was listening.
Made you listen to calls in front of everyone and belittled you.
Your face had to fit!!!!!