UK Government - Home Office Employee Reviews
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Challenging working in a fast paced government environment not having access to all the relevant tools especially when having to react to changes inPolicy and legislation
Not always a great place as either you are liked or disliked. If you fit in you can go places. They treat people differently and some are happy to stab you in the back. Stressful at times with changes and line management. It can be difficult to get promotion as the process of application and interview does not guarantee the post. You are rated and if only one post is available and filled. Even if you were successful at interview stage you are on a merit list. If not selected you remain on list till next opportunity. However the merit list expires after a period and you need to reapply for any jobs . This is a stressful process and can be deflating when you put a lit of effort only to find you are on a merit list..
Lots to take in and learn. Constant changes
Incompetant management in a job that has no work life balance and is full of bullying and intimidation by management. No clear strategy and hard work is not rewarded in the slightest. Wasted 18 years of my life in this department its a total disgrace.
Plenty of work to do, training and progression. I didnt have confidence, but my advise is go for it!Managers motivate. Staff lovely and there is lot of support. Seek it, volunteer to do extra stuff like union, carers group and contact officer this goes well for you.
Plenty of money to earn, you will get plenty opportunities, take them!
Bit stressfull and figures always accountable.
24/7 roster, with a current shift length of 12 hours. The ability to work as part of a team is essential. Extensive Customs and immigration training in the first 12 months, meaning a lot of time away from home during this period. Good lT skills vital as many different Home Office systems to learn. The work is varied on the port, dealing with foot passengers, cars and freight vehicles, looking for prohibited goods and immigration offenders. The best part of the job is the camaraderie and support from colleagues.
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We all work towards a high standard by providing a level of service, along with support, consistency and urgency. The staff and managers all work well together and are focused at delivering at pace in a safe and friendly environment.
The Home Office plays a vital and important role in the safety and security of UK nationals and those non UK nationals seeking asylum in the UK. The work was challenging and the work ethic was committed to delivering the best possible results in changing the service to meet future needs.
Great team work
Normally a 9 to 5 however with flexible work hours. I have gained a lot of experience working with MS systems and have had opportunities to manage my team, while the team leader is away. Learning new systems and procedures can be challenging, however, the people I work with make it an enjoyable experience.
Compared to my private sector experience, senior management expected considerable performance and results, in impossible circumstances, with little or no support. Senior managers were all about protecting themselves from any failures.
Great pensions in the beginning
Long hours, stressful with lots of impossible deadlines
The hardest part was facing up to 10 hour shifts from 04:30 am on a cold morning at the Tug Haven; and the best, relief when we safely landed & processed nearly hypothermic migrants. There were times when an emergency, migrant arrivals, a big excise job, an Icelandic volcano eruption, very bad weather or a fire in the tunnel would have a negative impact on the work-life balance, but the team was always supportive and our management quite willing to work alongside us if needed. My last management team were proactive, inclusive, knew the strengths & weaknesses of the team and always acknowledged work well done, in response we would always 'go the extra mile'. Coming from legacy Immigration, a somewhat solitary position, my training as a Customs Officer taught me the value of team work, and this became one of the most enjoyable aspects of the job and I made some good friends in an often stressed and uncomfortable environment. The strict legal guidelines they had to adhere to imposed the need for clear and concise reporting. GAGM became THE team to be on, with a high profile, much media interest, little or no restraints on equipment resources and 'glossy' equipment like drones, RHIBs, 4 wheel drive vehicles and surveillance and night vision gear. This could and did cause some comments from other staff but the GAGM team members were close, worked well together and were 'there' for each other without question.