UK Civil Service
Happiness score is 65 out of 100
3.9 out of 5 stars.
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UK Civil Service Employee Reviews

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United Kingdom54 reviews

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4.0Work-life balance

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Good place to work

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The civil service is a good place to work if you are content to do a job with job security. If you are looking for a big wage this is not the place for you .Good holiday an public holidays .there is no great pension at the end of it as some people make out .but with job cuts the may expect you to cover more than asked .if so just do your core hours an finish
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Not a satisfactory employer

A typical workday was hard as I was left to work on my own. Most colleagues were left confused like me. Most managers did their best for their employees with the limited resources. Employer regularly broke employment laws by not following family friendly policies, not offering sufficient training and advancement and often bullying.

Pros

Almost nothing

Cons

Hard work with very little reward
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Insights into UK Civil Service

Based on 12 survey responses
What people like
  • Supportive environment
  • Feeling of personal appreciation
  • Ability to learn new things

Asylum Decision Maker

Terrible role, training appalling, constant pressure, salary always wrong, the whole organisation needs to be brought kicking and screaming into the 21st century, pay lip service to your welfare needs, ok if you want to remote work with no support.Overwhelmed in endless report writing to a strict legal framework and making decisions that don’t make sense.Staff are leaving in droves.Avoid.

Pros

Remote working

Cons

Everything else
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Not conducive for anyone with ambitions in life

Working for the civil service was an eye opener as to how rotten and toxic the working culture is. Its an organization where favour rather than merit takes precedence. Those most incompetent tend to be rewarded at the expense of those most worthy and deserving. There are a few brilliant and honest personalities within the organization but these are in the minority.
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The only real benefit to the Civil Service is being paid on time.

I have worked in a variety of departments now, be prepared for being totally undervalued by Ministers and Senior Managers. Pay progression is non existent despite what they may tell you and even if professionally qualified those with no such qualifications will continually second guess you and seek alternative answers that suit their agenda.

Pros

The pay such as it is arrives on time.

Cons

Govt ministers, Senior Managers, Fast Trackers with no clue and constantly shifting agendas.
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Little scope for promotion.

Flexi working hours and good holidays. Little chance of getting a promotion. No career prospects. I was working as a team leader and never got promoted.

Pros

Flexi time and working from home which was the norm before Covid. Generous holidays.

Cons

No scope of improvement in your career. Dead end job.
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Work life balance

Excellent support from management and colleagues especially covering diaries when a colleague needs to take emergency leave which allows staff to deal with family emergency situations

Pros

Relationships

Cons

High Expectations
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Lovely atmosphere

packing documents for despatchpicking documents ready to be packedI learnt that working as a team can be very enjoyable when staff are comfortable in the work environment

Pros

flexitime

Cons

none
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Enjoyable

Hard work but great working environment and good management to work for, with some excellent perks and good flexible working. Unfortunate that the pay is low for the standard of work we provide.

Pros

Flexible Hours, good working conditions, good holiday entitlement and good managers

Cons

Poor pay
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Productive and fun workplace!

I would give this job salary 5/5 if they paid us £15 h/r. This job requires auditing, accounting, data input, excellent eye for detail and you must pay attention to everything you do. This is the government and you are paid to do a job right!Work / Life balance is excellent. Management will be lenient if you having existing priorities. Where applicable they can offer A/L at short notice and encourage you to take it. This job is not for anyone who dislikes hard work!You must be intelligent, motivated to serve the public and a person of whom gets satisfaction from improving peoples lives.The people who work there really care, are extremely helpful and will have you laughing until the end of your shift!

Pros

Overtime rates are excellent, Working hours are extremely flexible, Very secure job

Cons

Demanding pace of work
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Depends what govt department you work in...

Hardest part of the job - when you get a manager who you really don't like. Many departments work with the general public. You often work in huge offices.

Pros

flexitime

Cons

civil service culture
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Exciting opportunity to be at the heart of government.

Large organisation with all the flaws that this brings. Majority of people are hard working, objective, serving the government of the day. Hours can be long but rewarding. Chance to make a real difference to people's lives
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Civil Servant

I would advocate working for the Civil Service, in my experience it is a fair and open environment to work in, good support network and friendly. Average wage in line with role and flexible working pattern available.
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Great inclusive environment

Inclusive culture and friendly workplace to be a part of Support from management to progress I felt like I was contributing and making a difference there
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Good place to work

Help people get back into workplace . Arranging courses for re training for new skills or updating previous ones Arranging interview with employers Making sure correct payment was sent to customerfs
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Excellent career path

Great team work. Challanging role but very good job satisfaction. The role is very challanging but a pleasure to make a different to peoples working environments
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Don’t bother

I would no longer recommend working here . . . the biggest continual problem is poor management. Other issues are bullying, favouritism, and clan culture.
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Worked 8 years loved it

Interesting dealing with the public get a clear insite into what people go through good times and bad Loved dealing with the public and really enjoyed mu time their

Pros

Good outlook on life

Cons

Dealtwith difficult situations but found it challenginv
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Very rewarding job enjoyable environment.

Working for the Government was a privilege. It was well paid, extremely brilliant hours. Had 6 weeks annual leave. I can honestly say I enjoyed every minute of it and only left as I had a young family and didn’t want to miss the time they were infants as it is very precious! In hindsight I should have gone back once the children were at full time schooling .
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Excellent Organisation, Poor Graduate Scheme

I enjoy working for the Civil Service and making a difference. The management team and HR staff at the Fast Stream however have constantly let me down with their people management skills and their treatment of mental health disabilities.
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Civil Service

The service has changed a lot. You can no longer work for the civil service and stick to the same job for life. Emphasis is about being a leader or leading in some area of your work role. Pressures are there to progress, opportunities are there also but most of the time there are people already in mind for the roles which makes it really unfair. I feel there is a lot of favouritism that goes on still. seen staff
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Overall rating

Based on 63 reviews

Ratings by category

4.0 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.5 out of 5 stars for Job security/advancement
3.2 out of 5 stars for Management
3.4 out of 5 stars for Culture

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