UNIQLO Retail Stores Employee Reviews

You only know your coming week (Mon-Sun) roster on every Friday. So it's not easy to make plans. Colleagues are friendly. You got a 30% off on regularly priced items.

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Professional and nice management

Sales Assistant (Former Employee) - Manchester, Greater Manchester - 24 November 2023

Flexible and understanding management teams. Organised. Good benefits, with double wage around Christmas. Respected and healthy work environment, with a good team.

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Jobs at UNIQLO Retail Stores

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Temporary Sales Assistant - UNIQLO Spitalfields

London

8 hours ago

Full Time Sales Assistant - UNIQLO Edinburgh *NEW STORE OPENING*

Edinburgh

26 days ago

Workforce Manager Customer Services

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1 day ago

Sustainability and Disclosure Lead EU

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30+ days ago

Health and Safety Compliance Manager

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1 day ago

Alright

Sales Assistant (Former Employee) - London, Greater London - 17 November 2023

The demand is high but I found they worked us pretty hard compared to what we were being paid. But the discounts are good and you can get access to sale products

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Great

Customer Service Advisor (Former Employee) - London, Greater London - 16 November 2023

It was a very good experience for me; The people were nice and they allowed you to move up to become a supervisor but you need to take a test To do so.

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Not too bad

Manager (Former Employee) - London, Greater London - 12 November 2023

During my experience as a manager at Uniqlo, I gained valuable and meaningful insights that can be described as "not too bad." The work environment proved to be friendly and supportive, fostering personal growth and improvement. The team exhibited camaraderie, enabling me to develop effective team management and conflict resolution skills. Each day brought new challenges, enhancing my adaptability and strategic thinking. Working at Uniqlo also inspired me to stay updated on fashion trends and uphold high standards of customer service. This experience marked a significant milestone in my professional development, and I am ready to apply the acquired skills and knowledge to future challenges.

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Insights into UNIQLO Retail Stores

Based on 59 survey responses

What people like

Supportive environment
Ability to meet personal goals
Fair pay for job

Areas for improvement

Sense of belonging
General feeling of work happiness
Support from manager

worse Hr payroll

Visual Merchandiser (Current Employee) - London - 12 October 2023

Since I started to work for this company I always had payments mistakes on my payslips, the system doesn't work as it should. The company has the worse Hr payroll! I felt really frustrated about it. Suggestions? if you want to work for a serious retail company this is not the right one!

Pros

None

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Overworked in a toxic environment

Customer Sales Advisor (Former Employee) - Angel - 9 October 2023

Working at the Angel branch was a nightmare. Toxic management team was a literal nightmare that only trains their favorites, if you're not one of them get ready to be placed in the messiest area of the shop floor folding for 8-10hours straight. They're also always short-staffed so get ready to tidy a whole section of the store by yourself while management does nothing besides say you're slow. You will not be trained on tills because that is for higher level staff. UNIQLO prides itself on "giving the opportunity to advance in your career every 3 months" but what they don't say is that you need your manager's approval to do the online test, so if they don't like you, you'll be there for a year without any hope, just folding brainlessly while managers say it's not good enough.Their training is a joke. "This is how you fold a long-sleeved shirt using your own body, of course you can't use the table!" and off you go, that's it. You don't know what the A side of the fixture near the wall of the side entrance is? FAILURE, even if we didn't explain it to you! They don't care if you are sick, if you have uni, etc, so beware. And you need to check your payslip every month because it's full of errors too and then you need to contact their HR over and over again.

Pros

Better pay than other retailers

Cons

Toxic management, toxic environment, long hours, no progress, no training

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Fun yet challenging

Customer Advisor (Former Employee) - 113 Oxford street - 27 September 2023

You get trained for around an hour before they take you down to the shop floor, which I guess has both pros and cons as you’re tackling it head on but the pressure can be a lot. They have minimal care for any other commitments you may have, so students be wary. Staff room and stock is full of dust. The customers are usually lovely though and the general staff on the floor are always polite.

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Fast Fun Workplace

Retail Assistant (Former Employee) - London, Greater London - 12 September 2023

Quite demanding due to its fast paced and micro management environment, however everyone is nice and bubbly. Management requires you to show initiative if you want to be on they’re good books.

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Productive and good environment

Sales Assistant (Current Employee) - London, Greater London - 11 September 2023

Easy to be promoted. Friendly management and coworkers. I like to work there, they offer some bonuses. It might be difficult in Nov-Dec time as it’s busy.

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Nightmarish

Sales Assistant (Former Employee) - Manchester, Greater Manchester - 1 September 2023

- Terrible place to work for work/life balance. - No consideration for Staff well-being- Payment issues were a reoccurring issue- Promotions based on popularity, migration issues or diversity needs, not efficiency of the job- Weekly Rota’s are released later towards the week/last minute - Poor and unhygienic back of house conditions - Made to feel Guilty or interrogated if an emergency comes up and unable to work.- Very little leniency on Flexible working

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time goes fast, lots of things to do but management are a bit up their own

Customer Service Worker (Current Employee) - Oxford Circus, Greater London - 1 September 2023

fun colleagues, customers are usually very nice and grateful, management sucks. have to clock in on the dot and if you do any overtime you have to write it down

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fun people to be around

Sales Assistant (Former Employee) - Oxford Street, Greater London - 21 August 2023

they expect you to leave for your break the exact minute it kicks in even if there is nothing to do and return the exact minute the managers are horrible but supervisors are nice

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Stressful, unpredictable and unbearable

Sales Assistant (Current Employee) - London, Greater London - 20 August 2023

The worst company I’ve ever worked for. Blatant favouritism, poor management and toxic working environment. Not just my location this is a company wide issue. They will work you like a dog and you will work an extra 7 hours a week against your will.

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Great place to work

Sales Assistant (Former Employee) - Manchester, Greater Manchester - 20 August 2023

Team are friendly and helpful. All lovely to work with. However work can sometimes be draining as tasks are meticulous and repetitive. Good introductory job for retail work.

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Favouritism

Customer Advisor (Former Employee) - Spitalfields - 30 July 2023

The work place is okay and the pay is decent however the work place consist of very obvious favouritism and they also expect you to make the job your top priority in life

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Friendly colleagues with supportive management

Customer advisor (Current Employee) - Covent Garden, Greater London - 27 July 2023

Most of the colleagues are friendly and helpful , even the supervisors / managers are always reaching out for all the colleagues.However , occasionally , quite messy in the communications and the standard of works. Have to clarify them proactively.

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Unsocial hours and strict policies

Sales Assistant (Former Employee) - Regents Street - 25 July 2023

Unsocial hours and strict policies. Not sure why retail companies try to make believe sales assistant that they are changing the world when all they are doing is folding a t shirt.

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fun but long

Sales Assistant (Former Employee) - High Street Kensington Station - 24 July 2023

it’s good. but it’s long hours as you need to clean the shop floor. it’s okay if you live nearby.the pay is decent. if you’re looking for experience working for a big retail company, it’s good. 30% employee is decent and makes shopping there better.

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Depends on location.

Sales Associate (Full-time) (Former Employee) - Kingston upon Thames, Greater London - 9 July 2023

If I take a step back to think about it, at least Uniqlo gives people an opportunity to have hours they never asked for and a paycheck at the end of the month that is stable.

Pros

None. 1 hour unpaid break?

Cons

Co-worker can get away with inappropriate touching because they are old.

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lovely colleague and manager, but really busy

Supervisor (Former Employee) - High Street Kensington Station - 2 July 2023

Working at UNIQLO was an enriching experience, primarily due to the company's strong commitment to teamwork, innovation, and customer satisfaction. The emphasis on collaboration fostered a supportive and inclusive work environment, where colleagues were always ready to lend a helping hand. This team-oriented culture played a significant role in creating a positive and enjoyable workplace atmosphere.

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