Uniserve Group Employee Reviews

The work environment is ok I guess. Problem is that managers simply don't seem to care about employees, there is no effort to train new employees or help them to catch on in the warehouse. You are left to find your own way around, they only focus on their "core" employees and the rest of you are literally place holders, no real sense of belonging.

Pros

Free parking, no weekend work

Cons

8am-6pm

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Official response from Uniserve Group

22 November 2023

So sorry you felt this way but we appreciate you taking the time to commentThank you for leaving a review

Fun workplace

Class One Driver (Current Employee) - South Kirkby, West Yorkshire - 21 November 2023

Planned on 11 hour day do go over this sometimes but general get early finish on last day and would not say I work more then the 48 a week I'm ment to overtime when ever I want it really friendly place to work

Pros

Microwave fridge in until all new too

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Official response from Uniserve Group

22 November 2023

Thanks so much for leaving a reviewGlad you are enjoying your job with us

Jobs at Uniserve Group

See more jobs

Junior European Operator

HGV Class 1 Tramper Driver

Tilbury

30+ days ago

Customs Business Development Manager

Felixstowe

30+ days ago

Productive and fun workplace

Supply chain junior (Current Employee) - Trimley St Martin - 20 November 2023

As a supply chain junior I learn a lot about the transport industry, with helpful staff I feel appreciated working for uniserve with a lot of opportunities to progress further in this field

Pros

Friendly staff

Cons

Distance from home

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Official response from Uniserve Group

22 November 2023

Thanks so much for taking the time to leave a reviewSo pleased to hear you are enjoying your role

Never again nor would I recommend

HGV Class 1 Driver (Former Employee) - Norwich - 18 November 2023

What is the best part of working at the company?Being away from the office. Hours that suitable due to circumstances. What is the most stressful part about working at the company?Their unreliability, failure to operate with in the guidelines What is the work environment and culture like at the company?Everyone is so stressed out, managers put the blame on lower graded staff for their own down falls . Failure to operate in a safe and appropriate manor. What is a typical day like for you at the company?Mad house from start to finish!

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Official response from Uniserve Group

22 November 2023

So sorry you felt this way but we appreciate you taking the time to commentThank you for leaving a review

Positive work environment

Transport Manager (Current Employee) - South Kirkby, West Yorkshire - 17 November 2023

Very positive office environmentLots of options for personal developmentLook to develop and promote internallySupportive managementHave a wide range of customers

Pros

Competitive salary

Cons

Can be long hours

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Official response from Uniserve Group

22 November 2023

Thanks so much for taking the time out to leave a reviewWe really appreciate your response

Insights into Uniserve Group

Based on 28 survey responses

What people like

General feeling of work happiness
Feeling of personal appreciation
Support from manager

Great company ethics and working environment

Warehouse Administrator (Current Employee) - Felixstowe, Suffolk - 15 November 2023

Great company to work for with impeccable work ethics. People are friendly and helpful and the working environment is the best I have worked in to date. I do feel the pay is a little below average but there is a yearly bonus based on personal and company performance.

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Official response from Uniserve Group

22 November 2023

So pleased you are enjoying your roleThank so much for taking the time out to leave a review

Bully tactics by management

HGV Class 1 Driver (Current Employee) - South Kirkby - 26 October 2023

What is the best part of working at the company?Money is good, great drivers team spirit What is the most stressful part about working at the company?Hours are long (drivers law-drivers hours are ignored as long as the job gets done) planners/managers don’t listen to drivers.What is the work environment and culture like at the company?Office staff view of drivers - TOXICWhat is a typical day like for you at the company?Long hours, stressful and unappreciated

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Official response from Uniserve Group

30 October 2023

So sorry you felt this way but we appreciate you taking the time to commentThank you for leaving a review

The world of nepotists

CRM Analyst (Former Employee) - Tilbury, Essex - 26 September 2023

All I can say is Nepotism is in charge of Tilbury especially the ones who manage the CRM department, I was told I wouldn’t have a future at Uniserve for numerous amount of reasons (which were all lies). The only advice I can give is if you don’t have a family or friend that works at uniserve before you join, just save yourself the hassle and don’t join as the moment you upset someone, they will eventually chase you out the company.Furthermore they give terrible training, I was told I’d have 1 month worth of training however they had only given me 1 weeks worth of training.

Pros

Nepotists

Cons

Managers are liars

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Official response from Uniserve Group

28 September 2023

So sorry you felt this way. Thank you for taking the time to leave your comments

Great Place to Work

HRBP (Current Employee) - South Region - 14 March 2023

I am excited to be working with a forward-thinking business. Great people and plenty of growth and development opportunities .Looking forward to the bright future ahead!

Cons

Non

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Official response from Uniserve Group

20 March 2023

Thanks so much for taking the time to leave a review and we are delighted you are enjoying your role so much

Good place to work!

HR Advisor (Current Employee) - FMDC - 14 March 2023

Good place to work!I feel safe, welcome and encouraged by the people I work with to do good job.The company offers great career path including an educational route. Lots of opportunities and I feel that there is a speak up culture within the business.

Pros

Flexible hours, training and support, good bonus

Cons

Basic holiday only

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Official response from Uniserve Group

20 March 2023

Thanks so much for your review we really appreciate the time you took to share your views

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Motivated yet relaxed

HR Assistant (Current Employee) - Felixstowe, Suffolk - 14 March 2023

I love working at Uniserve, while only being here for two months I have already felt welcomed, supported and valued.I am excited to see where the company is going and enjoy working with these wonderful people.

Pros

Career progression & support

Cons

None at present

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Official response from Uniserve Group

20 March 2023

Thanks so much for your review - so glad you are enjoying life at Uniserve

Overall a great place to work

Advisor (Current Employee) - Upminster - 9 March 2023

The working environment here is fast paced but you are given the required levels of support to do your job. There are clear opportunities to learn and progress and these seem to be open to everyone. Management are visible and approachable and often ask how things are. There is a lot of change but positive change for the most part and teams are kept up to date.

Pros

support, flexibility and opportunities to learn and progress

Cons

holidays and pay

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Official response from Uniserve Group

20 March 2023

So pleased you are enjoying your time with usThanks so much for leaving a review

Good experience

Driver (Former Employee) - Chepstow - 25 January 2023

Come here after passing class 1 license had good experience trunking only issue was really is that as a new driver i would of liked to had someone sat with me on my first shift just to make sure everything was ok

Pros

Good experience

Cons

Not many

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Great place to work.

Recruitment Administrator (Current Employee) - Tilbury, Essex - 3 January 2023

Very enjoyable interview process. Informative throughout, pleasant and friendly.Interview offered a chance to meet the rest of the team, who were very welcoming.Just started the induction process, which has been efficient and productive.

Pros

Hybrid working, free parking

Cons

None so far

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Great Workplace Culture

Driver Trainer (Current Employee) - Chepstow, Monmouthshire - 23 December 2022

I have been a Driver Trainer with the company for 18 months and greatly enjoy the variety the role brings. The team around me are first rate and that makes for a good culture. I have received Assessor and Instructor training to enhance my own CPD.

Pros

Great team

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Great place to work!

Manager (Current Employee) - Tilbury, Essex - 13 December 2022

Great opportunities for career progressionThe company invests in staff training & development. Most recently I am attending and Management development course. Good Bonus schemes Staff social event and hampersGreat atmosphere

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A Fantastic Place to Work

Talent Acquisition Partner (Current Employee) - Upminster / Felixstowe - 15 November 2022

I've been working at Uniserve for over a year and I can honestly say it's the best job i've ever had. Everyone is so friendly and supportive you are encouraged to learn and progress from the very begining. I wouldn't change anything about Uniserve it's a great company to work for.

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Bad company to work for

HGV Class 1 Driver (Former Employee) - Warrington - 13 November 2022

You get paid annual salary based 47 hours a week but you end up working 50-60 hours every week with extra hours not paid,In short you end up working nearly 40 hours a month for free. I Was put on a 6 month probation when I first started and was almost in breach of W.T.D every week.Management lie and expect you to work at least 2 13-15 hour shifts each week as well as planning nearly all routes at 10hours, I would not advise working for this company unless u doing so through an agency .

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Avoid,unless exploitation is your thing

HGV Class 1 Driver tramper (Former Employee) - Chepstow, Monmouthshire - 8 November 2022

Worked like a dog,lied to,no support.People use your cab and mess all your personal gear up over the weekend.Say they look after trampers then run you 15 hours on a Friday,Lasted 3 weeks,that tells you everything

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Great place to work

Talent Acquisition Partner (Current Employee) - Upminster - 4 November 2022

I joined Uniserve 6 months ago and have not looked back. I have found my perfect job that allows me to use all the knowledge and skills I have and I am encouraged to do this. I feel very supported and could not wish for a better team to work with we are like a big happy family. My role is fast paced but I never feel under any pressure.I would highly recommended Uniserve as a great growing company to work for.

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poor management

General Manager (Former Employee) - Tilbury, Essex - 2 November 2022

Family run business meaning to succeed in the company you need to be liked by them regardless of how you work or how good you are - they expect overtime everyday regardless if you have already completed everything. Not a nice culture at all, everyone talks about each other behind backs and everyone is cared of the bosses. Personally seen cases of people getting fired due to the family not liking them.they give good training

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