United Utilities
3.8 out of 5 stars.
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United Utilities Employee Reviews

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Been agency staff for over a year - don't feel valued. Says it all really. Would recommend as a stop gap if there's nothing else you can go straight into and you need the money quickly
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It's a very enjoyable job. you arrive at work,look at the long list of locations to see which sites are due for maintenance that day,load up any equpiment the team will need and head out,complete risk assessmnets and work that needs doing on each site,tidy the site up before you leave,head back when everything or as much as possible is done,unload equipment,store and lock everything up then head home. managers were very competent and willing to listen to ideas or concerns,loved going around in the van to a lot of local locations but wasn't the fondest of working outside when its chucking down with rain or hot enough to start melting road tarmac.
Pros
A lot of local traveling, time passes by very quickly while working.
Cons
You'll also be working outside in most kinds of bad weather, not just the good kind.
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Busy, but good atmosphere, and you can learn a lot of things. Very impressed with Good Lab Practice, continual improvement, and H&S. Management great:)
Pros
Great company
Cons
None
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Management aren't very effective and loads of people are getting away with murder on a day to day basis. Information comes out slow and H&S is all but non-existent. Site lads and lasses are great but they are in constant fear for their jobs. There are a few really great teams who really struggle but try really hard. If you are a manager you will probably be okay but there is a lot of competition and they always put a positive spin on everything to more senior staff whilst telling us lot that everything is an issue. Was really stressful to be honest.
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easy job ran by bullying unskilled junior managers. Agency drivers treated like lepers. Talked down to and undermined. You are not allowed to breathe same air as permanent staff.if you ask a question they dont like, you are removed from the contract without explanation. DONT BELIEVE ME? GIVE IT A GO!
Pros
easy work.ok pay
Cons
company culture, 2nd class tratment towards agency staff.
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Utterly boring repetative work schedule that saps any enthusiasm accumulated.Upper management have no clue about the job but think they know more than you no matter how many years experience you`ve had.Management ignore phone calls and don't return any when you do make one for any reason..Work dodgers and staff that rob off the company get given promotion,thats if not found out.Call out rota was a joke as half the staff weren't able by experience or enthusiasm to cover.Dont do anything wrong though because even if genuine they wont believe you`ve not done wrong and you`ll get sacked by a manager who doesn`t know the job you do anyway and by a big fat ugly lady in a floral dress!
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loved for many years before being made redundant was able to relocate to a completely different role on a trial basis before leaving the company due to the vision changing and L&D being reduced
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Fast paced, stressful and often noisy office environment with rewarding employment opportunities. Customer facing and business development roles that offer career development with experience.
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Good team, positive approach to work and would go back. Very interesting work having not been in the Industry before and they had good management with a plan for the future.
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They are a good company but at the minute there isn’t an option to increase my hours. The company are fair to work for & it isn’t stressful. It is a nice environment to work in .
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What I learned during my placement at united utilities is that I was Working within a team to help run the site • Regularly checked that the pipes were clean to use and making sure the sludge wasn’t overloading • Collected samples from around the site • Data input
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A great place to work great benefits great opportunities great work environment The company cares about their employees A fair place to work Lots to see and learn
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The people work with are fantastic people; its the work load that can be a little stressful. They pay an annual bonus in June based on 80% business preformence and 20% person stats (KPI)
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Started as a great place to be employed in but through various high level management changes, the company became difficult to enjoy working in. However, I can not fault the attitude to flexible working and family friendly policy.
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United Utilities is a great company to work for. Your health and well being is are the forefront of the business. In my 4 years I have learned administration, customer service and IT skills.
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fast paced and changing priorities but lovely working environment with excellent managemnt team that keep workforce informed on any changes and rationale why
Pros
Terms and Conditions
Cons
Competitive culture
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project planning on-boarding team of staff and contractors logistics and financial control - 4000 users worldwide roll-out project delivery design and production of adoption approach and materials
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I was lucky enough to get a weekend job while at university on one of the most important teams within united Utilities. I have had the opportunity to manage projects, be part of an diverse team and be given responsibility. A typical day at United Utilities as part of the Events team is to reach to events including no waters, poor pressure and discoloured water and managing the response and keeping customers up to date. I feel privileged to be given such an amazing opportunity.
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Where I worked has been sold to another company so I took voluntary redundancy, therefore I no longer know what a typical day is as the conditions have changed from when United Utilities owned the Project Management element.
Pros
Expenses, camaraderie
Cons
My area sold off
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Enjoyable environment to work Management are great Workers of all ages Well paid Car share available Food canteen available on site Out of work time activities
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Flexible working hours as a contractor and open minded to business suggestions. Always dedicated to providing working relationships and dedicated to delivering strong service.
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